Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kamatera service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Kamatera: Easy Method
What is Kamatera
Overview
Kamatera is a cloud infrastructure provider offering virtual servers, storage, networking and related cloud services. It provides flexible, pay-as-you-go and monthly billing models aimed at developers and businesses.
Key characteristics
Kamatera emphasizes customizable server configurations, rapid provisioning and 24/7 support. Official information and account actions are handled through the Kamatera web console.
How to cancel Kamatera
Preparation
Before cancelling, ensure you have no active servers, no active services, and that your account balance is zero. Outstanding debt must be cleared before account disablement.
Step-by-step cancellation
- Log in to your Kamatera account at kamatera.com.
- Terminate all servers and any other active services from the console.
- Confirm your account balance is zero and there are no pending invoices.
- Go to your User Profile, scroll to “Account Status,” and click “Disable My Account.”
- Follow the on-screen confirmation prompts to complete the disablement.
Notes on alternative methods
Kamatera cancellation is performed in the web console. There is no official app‑store or mobile‑app cancellation route, and in-app cancellations via Apple App Store or Google Play are not applicable.
What happens when you cancel
Access and account status
After you disable your account, you will lose access to the Kamatera console and to any hosted services. Ensure you have exported any needed data beforehand.
Data retention and deletion
Data on terminated servers and services is typically deleted according to Kamatera’s policies. Back up or transfer files before cancelling to avoid permanent loss.
Will I get a refund?
Official refund policy
Kamatera does not generally refund unused pay-as-you-go credits or remaining balances after termination. Users are encouraged to consume any remaining credit prior to disabling the account.
Exceptions and SLA claims
- Service incidents may be eligible for discretionary service credits under Kamatera’s SLA if a valid claim is submitted within the SLA window.
- SLA remedies are typically limited (examples cited elsewhere include up to one month or set monetary caps) and are handled case-by-case.
- During the free trial, early cancellation before launching additional servers may allow refund of initial deposits, but refunds are not guaranteed.
Kamatera plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Simple - 1 vCPU / 1 GB RAM / 20 GB NVMe SSD | AED 14.68 | Monthly | 1 vCPU (Type A, 2667 MHz); 1 GB RAM; 20 GB NVMe SSD; 5 TB traffic included |
| Simple - 4 vCPU / 12 GB RAM / 100 GB NVMe SSD | AED 205.52 | Monthly | 4 vCPU (Type A, 10667 MHz); 12 GB RAM; 100 GB NVMe SSD |
| Simple - 4 vCPU / 16 GB RAM / 100 GB NVMe SSD | AED 293.60 | Monthly | 4 vCPU; 16 GB RAM; 100 GB NVMe SSD |
| Virtual Private Cloud - 1 vCPU / 2 GB RAM / 20 GB NVMe SSD | AED 22.02 | Monthly | 1 vCPU; 2 GB RAM; 20 GB NVMe SSD |
| Virtual Private Cloud - 2 vCPU / 2 GB RAM / 30 GB NVMe SSD | AED 44.04 | Monthly | 2 vCPU (Type A, 5333 MHz); 2 GB RAM; 30 GB NVMe SSD |
Pricing notes
Prices shown are converted using ~1 USD = 3.67 AED; Kamatera’s official pricing is listed in USD on their website.
Traffic and storage overage rates apply separately (examples: traffic ~ $0.01/GB, storage ~ $0.05/GB-month in USD). Always confirm current rates on the official site.
Your consumer rights in United Arab Emirates
Relevant UAE protections
The UAE has consumer protection laws that may apply to digital services, including prohibitions on misleading advertising and obligations to deliver paid services as promised.
How these rights apply
- You may have statutory rights to contest unfair billing, misrepresentation or failure to provide service.
- Vendor refund policies do not override statutory consumer rights; you can pursue remedies through UAE consumer protection authorities if applicable.
- For official guidance, consult the UAE government consumer protection pages.
Customer experiences
Positive feedback
Many customers praise Kamatera for responsive 24/7 support, knowledgeable staff and flexible server configuration options. Reported strengths include reliability and performance for many use cases.
Negative feedback
Some users report billing problems, account suspensions or slow resolution on complex billing cases. Others note occasional usability or invoice control frustrations.
Documentation checklist
Before cancelling
- Export data and backups of all servers and storage.
- Record configuration details you may need later (IP addresses, settings).
- Clear outstanding invoices and confirm a zero balance.
For disputes or refunds
- Keep billing statements, invoices and payment receipts.
- Document support tickets and correspondence related to the issue.
- Record dates and details of service incidents if submitting an SLA claim.
Common mistakes
Not terminating services first
A common error is attempting to disable the account while servers or services remain active. The console requires all services to be terminated and balance to be zero before account disablement.
Assuming automatic refunds
Many users assume unused pay-as-you-go credit will be refunded. Kamatera’s policy generally does not refund remaining balances, so plan to use credits or export resources before cancelling.
Comparative recap
Quick comparison
| Feature | Kamatera | Typical large cloud provider |
|---|---|---|
| Pricing model | Flexible pay-as-you-go and monthly plans; official pricing in USD with lower-entry options | Often complex pricing, many service tiers and regional variations |
| Support | 24/7 direct support and account managers reported as responsive | Tiered support; faster response may require paid plans |
| Refunds & credits | No routine refunds for unused balance; SLA credits possible after incidents | Refunds rare; formal credit policies and enterprise SLAs vary |
| Account cancellation | Web console only - must terminate services and clear balance | Varies; some providers allow console cancellation but processes differ |
How to choose
Consider support needs, billing transparency and refund tolerance when selecting a provider. Test small and review cancellation and SLA terms before committing.
After cancelling
Things to do next
- Confirm you received any final invoices and that your payment method is no longer charged.
- Remove or rotate any API keys or credentials previously stored in the account.
- Verify backups are working on your new provider or local storage.
Helpful links
- Kamatera: How to terminate your account
- Kamatera home
- UAE Government - Consumer protection information
Address
Kamatera corporate contact
Kamatera address (public information): 315 Madison Avenue, New York, New York, United States.
Local guidance
For UAE-specific consumer assistance, consult the UAE government consumer protection resources linked above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.