Cancel DATEMYAGE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Datemyage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Datemyage: Easy Method
What is DateMyAge
Service overview
DateMyAge is an online dating platform that connects people based on age preferences and uses a credit/subscription model for messaging and calls.
The service offers membership and credit packs to access features; billing and account controls are managed through the website or the app stores for mobile purchases.
How the platform charges
Some features consume credits rather than working on a flat monthly subscription, so usage can affect cost predictability.
Purchases made through Apple or Google are managed by those stores and must be handled through your Apple ID or Google Play account.
How to cancel DateMyAge
Cancel via website (recommended for web subscriptions)
- Sign in at datemyage.com.
- Open Settings → Manage Account → Cancel Subscription (follow on‑screen prompts).
- Cancellation takes effect at the start of the next subscription month; no prorated refund for the current period.
Cancel via App Store or Google Play
- If you subscribed through Apple (iOS), cancel through your Apple ID subscription settings in iOS or at Apple Support.
- If you subscribed through Google Play (Android), cancel via Google Play Subscriptions in the Play Store or at Google Play Support.
- DateMyAge cannot cancel App Store or Google Play subscriptions for you; you must stop billing at the store level.
Special rule for the first Monthly Credit Pack
- For first Monthly Credit Pack purchases, users in the UAE (rest of world) have up to midnight of the third business day to cancel and request a refund.
- The cancellation notice must be signed, dated, and sent by email (via the Contact form) or by post to the provider.
What happens when you cancel
Access after cancellation
Once you cancel, your subscription will not renew at the next billing date; you retain access until the end of the paid period.
No prorated refunds are issued for unused time in the current billing month unless a specific exception applies.
Billing, credits and expiry
Unused credits and memberships have specific expiry rules: subscriptions end at month‑end; other credits may expire after 90 days unless otherwise stated.
If DateMyAge terminates your membership (provider action), a prorated refund may be available in some cases.
Account status and data
You may be able to hide or deactivate your account from Manage Account; check the site settings for options to remove or hide profile data.
Retained account data and any applicable deletion policies follow the platform’s terms and privacy rules; review those pages for details.
Will I get a refund?
Standard refund policy
Refunds are limited. The general rule is no prorated refund for the current subscription month after cancellation.
Monetary refunds are allowed in defined circumstances such as proven fraudulent card use or clearly erroneous purchases that are not systematic.
Exceptions and credit refunds
- Credits may be refunded (up to 10 credits) for verified issues: reported inappropriate correspondent, account deactivation, poor service quality (e.g., interrupted video, duplicate messages, poor translation).
- Full refund may be possible if credits are unused and purchase is demonstrably erroneous; partial refunds may apply for partial use.
- No refund if your account is terminated for violation of terms.
How to request a refund
- Contact DateMyAge support via the site's Contact/Support form or the official policy pages: Refund & Cancellation Policy and Terms.
- Provide proof of purchase, account details, and any supporting evidence (screenshots, dates, receipts). Expect a response within 72 hours.
- For the first Monthly Credit Pack in the UAE, send a signed and dated cancellation notice within three business days to qualify for a full refund.
DateMyAge plans and pricing
Available plans
Official pricing details are not published in the verified data provided here.
To get current plan prices, log in to your account or contact support directly via the official site.
Contact for exact prices
For up‑to‑date pricing, billing cycles and offers, check your account purchase screen or contact DateMyAge support.
Below is a simple pricing table; contact the service to confirm exact rates and currency conversions.
| Plan | Price |
|---|---|
| Monthly Subscription | Contact for pricing |
| Monthly Credit Pack | Contact for pricing |
| One‑time Credits | Contact for pricing |
Your consumer rights in United Arab Emirates
Right to cancel first Monthly Credit Pack
As a UAE user (classified as "rest of world" by DateMyAge), you have up to midnight of the third business day to cancel the first Monthly Credit Pack for a full refund if you send a signed and dated notice within that window.
Keep proof of when you sent the notice (email timestamp or postal tracking) to support a refund claim.
UAE consumer protection and complaint options
UAE consumers are protected by Federal Law No. (15) of 2020 on Consumer Protection, which requires accurate information, fair treatment, and remedies for misleading practices or non‑delivery.
If you believe you were misled or incorrectly charged, you can lodge a complaint with the UAE Ministry of Economy (Consumer Protection). See their official site for guidance: Ministry of Economy.
Customer experiences
Positive experiences
- Some users report the site is workable once they understand credit consumption and can manage predictable costs for short calls and messages.
- Certain reviewers described straightforward sign‑up and a satisfactory experience with patience and correct credit management.
Negative experiences and recurring issues
- Many reviews complain of fake/AI‑generated profiles, scripted messaging, token‑draining mechanics and difficulty cancelling subscriptions.
- Reports include repeated charges after attempted cancellation, lack of clear cancellation confirmations, and limited or slow customer support.
Documentation checklist
Before contacting support
- Account email/username and user ID (if available).
- Proof of purchase: receipt, invoice, or store purchase record.
- Card statement lines showing the charge (if disputing billing).
What to include in your cancellation/refund notice
- Signed and dated cancellation request (required for first Monthly Credit Pack refunds in UAE).
- Clear description of the issue, dates, screenshots, and any message IDs or transaction IDs.
- Copies of prior support requests and any reference numbers.
Common mistakes
Not cancelling in the right place
A frequent mistake is trying to cancel an App Store or Google Play subscription through the website; in‑store subscriptions must be cancelled via the respective store.
If you purchased via Apple/Google, check your Apple ID or Google Play subscriptions immediately and keep confirmation screenshots.
Missing the cancellation window or required notice
Failing to submit the signed and dated notice within the three business days for the first Monthly Credit Pack in the UAE can forfeit a full refund entitlement.
Also, not keeping proof of submission (email timestamp or postal tracking) weakens refund claims.
Comparative recap
Quick comparison overview
The table below summarizes cancellation method, refund likelihood and quick notes for easy reference.
| Method | Where to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Web subscription | Account Settings → Manage Account → Cancel Subscription | Low (no prorated refunds normally) | Cancellation effective at next billing cycle; contact support for exceptional refunds. |
| App Store / Google Play | Apple ID / Google Play subscriptions | Low (store policy applies) | Cancel via the store; DateMyAge cannot stop store billing for you. |
| First Monthly Credit Pack (UAE) | Signed dated notice to provider (email or post) | Higher if within 3 business days | Send notice within three business days for full refund right in UAE. |
After cancelling
What to check immediately
- Confirm cancellation via on‑screen confirmation or email and keep a screenshot or copy.
- Monitor your bank/card statements for any continued charges for at least two billing cycles.
Where to get help and next steps
- Official refund and cancellation policy: Refund & Cancellation Policy.
- Terms and contact instructions: Terms.
- If you suspect misleading practices or unfair charges, consider filing a complaint with the UAE Ministry of Economy: Ministry of Economy.
Address
Registered address
Dil Mil Inc, 200 Townsend St., Unit 43, San Francisco CA 94107, USA.
Where to send a signed cancellation notice
For postal notices (e.g., first Monthly Credit Pack cancellations) you may send a signed and dated letter to the registered address above.
For faster handling, use the site’s Contact/Support form and attach your signed notice or screenshots of the signed email; see the official site for contact options.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.