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Cancel EHARMONY online
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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Eharmony service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Eharmony: Easy Method
What is eHarmony
Overview
eHarmony is a subscription-based online dating service focused on long-term relationships using a detailed personality assessment and compatibility matching.
The service offers profile-building, match suggestions and communication tools behind paid subscriptions and mobile app access.
Where it operates
eHarmony operates internationally via web and mobile apps (App Store and Google Play) with localised sites such as eharmony.co.uk.
Subscription billing and refunds depend on the platform you used to subscribe (website, Apple, or Google Play).
How to cancel eHarmony
Cancel if you subscribed via the App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID name, then Subscriptions.
- Find eHarmony and tap Cancel Subscription.
- For details see eHarmony help: Cancel via Apple (official).
Cancel if you subscribed via Google Play (Android)
- Open the Google Play Store app on your device.
- Tap your profile icon > Payments & subscriptions > Subscriptions.
- Select eHarmony and choose Cancel subscription.
- Reference: Google Play support and eHarmony help: Cancel via Google Play (official).
Cancel if you subscribed on the eHarmony website (web)
- Log in at your eHarmony account and go to Account Settings or Data & Settings.
- Choose Subscription Settings and follow the on‑screen prompts to cancel.
- Cancel at least 48 hours before renewal to avoid the next billing cycle.
- See eHarmony's web cancellation guide: Cancel via website (official).
What happens when you cancel
Access and billing
After you cancel, you will typically retain access to premium features until the end of the current paid period.
If you cancel before the 48-hour renewal window you will not be billed for the next term.
Profile and data
Cancelling a subscription usually does not delete your profile or personal data automatically.
To remove your profile, use account deletion settings separately in Data & Settings or contact support.
Follow-up and records
- Keep receipts, confirmation emails and screenshots of cancellation for your records.
- If you are charged after cancelling, contact your payment provider and eHarmony support immediately.
Will I get a refund?
General eHarmony policy
eHarmony generally states no refunds for unused subscription time unless required by law or under specific exceptions.
Refund rules differ by purchase channel (website vs App Store vs Google Play).
Exceptions and practical steps
- Website (direct) subscriptions: you may request a refund within the first 3 business days (cooling-off for eHarmony) or for technical/billing errors. See eHarmony refund article: eHarmony refund info (official).
- App Store (iOS): eHarmony cannot issue App Store refunds. Request a refund from Apple at reportaproblem.apple.com.
- Google Play: request refunds through Google Play Order History; typically processed within ~48 hours. See Google Play help: Google Play refund help.
eHarmony plans and pricing
Pricing availability
No accurate AED (UAE Dirham) pricing for eHarmony (2024/2025) could be verified from public sources.
Most publicly listed prices are in USD; local App Store/Google Play pricing may vary by country.
How to obtain exact pricing
Check the UAE App Store or Google Play for AED prices or contact eHarmony support for an exact quote.
| Plan | Price (AED) |
|---|---|
| Contact for pricing | Contact eHarmony or check UAE App Store / Google Play for local AED pricing |
Your consumer rights in United Arab Emirates
Cooling-off and refunds
UAE consumer protection generally provides strong rights for online purchases, including cooling-off and fair refunds in many cases.
eHarmony's stated 3-business-day refund window for website purchases may be shorter than statutory consumer rights in the UAE.
Third-party platform purchases
Subscriptions bought through Apple or Google Play are governed by their refund rules, which may complicate UAE law application.
If you believe local consumer law applies, consider contacting UAE consumer protection authorities for guidance and escalation.
When local law may override terms
- Clauses like "no refund for unused time" can be overridden by applicable UAE consumer protection law.
- Keep receipts and correspondence to support any formal complaint or refund request.
Customer experiences
Positive reviews
Some users praise eHarmony for safety, transparency and detailed profiles that encourage thoughtful matches.
There are reports of meaningful relationships resulting from the platform's compatibility-focused approach.
Negative reviews
Many complaints cite unexpected charges, difficulties cancelling, and problems obtaining refunds.
Other frequent issues reported include allegedly fake profiles, poor customer service and confusing subscription terms.
Documentation checklist
What to gather before you cancel
- Account email and username used for the eHarmony account.
- Order receipts, billing statements or screenshots showing the charge.
- Subscription provider (Apple, Google Play or eHarmony web) and transaction IDs.
What to keep after cancellation
- Cancellation confirmation (screenshot or email) and date/time stamp.
- Any communication with eHarmony support or payment platform support.
- Reference links: eHarmony help pages and platform refund pages for follow-up.
Common mistakes
Cancelling through the wrong place
Example: Unsubscribing in your eHarmony account does not cancel an App Store subscription - you must cancel through Apple if you subscribed there.
Always check which platform charged you before cancelling.
Missing the renewal window
Example: Cancelling less than 48 hours before renewal may result in being billed for the next term despite initiating cancellation.
Set a calendar reminder well before the renewal date to avoid inadvertent renewals.
Comparative recap
Quick comparison
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions on your iOS device | Request refund from Apple only | eHarmony cannot issue refunds for App Store purchases; use Apple's refund portal |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions | Request refund via Google Play Order History | Typically processed through Google; see Play support |
| eHarmony website (web) | Cancel in Account Settings or Data & Settings > Subscription Settings | Possible refund within eHarmony's 3 business day window or per local law | Cancel ≥48 hours before renewal to avoid next billing; see eHarmony help: official guide |
After cancelling
Next steps
Confirm you received a cancellation confirmation and keep it for records.
If you were charged after cancelling, contact your payment provider and eHarmony support immediately with evidence.
Helpful links
- eHarmony cancellation & refund help: eHarmony official support
- Apple refund requests: reportaproblem.apple.com
- Google Play refunds: Google Play refund help
Address
Corporate mailing address
eHarmony P.O. Box: P.O. Box 241810, Los Angeles, CA 90024, USA
Support and contact
Use the official eHarmony help center for account and billing support: eHarmony Help Center.
For App Store or Google Play purchases, also contact Apple or Google via their respective support channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.