cancellation Filipinocupid: Easy Method

What is FilipinoCupid

Overview

FilipinoCupid is an online dating platform focused on connecting singles with Filipino and Asian communities worldwide. It offers free browsing alongside paid membership tiers that add messaging and visibility features.

Services

Members can create profiles, search and message other users, and upgrade to Gold or Platinum plans for premium features. Subscriptions auto-renew unless cancelled through the platform or the app store used to purchase.

How to cancel FilipinoCupid

Cancel via the website (recommended)

• Log into your account at https://www.filipinocupid.com/.
• Go to Settings → Billing (or Payments) and select “Cancel” to stop future auto-renewals.
• Keep a screenshot of the Billing page showing cancellation as proof.

Cancel via app stores or post

• If you purchased through Apple App Store or Google Play, cancel in your Apple/Google subscriptions - FilipinoCupid cannot cancel those on your behalf.
• You may send a registered mail cancellation notice to the company address to document the request; this provides proof of date but does not guarantee a refund.

What happens when you cancel

Access and membership

Cancelling stops future auto-renewals; you keep access to premium features until the current paid period ends. Your account remains active at the level you paid for until expiry.

Data and communications

Your profile, messages and account data remain available unless you delete your account separately. Cancelling a subscription is not the same as deleting your account.

Will I get a refund?

General refund policy

FilipinoCupid issues full refunds only in narrow circumstances such as technical account problems, site unavailability that prevented use, or when no contact with other members has occurred.

Exceptions and statutory rights

• There are no partial or pro‑rata refunds once service has commenced in most cases.
• Certain U.S. state residents and EU/UK consumers may have short statutory cancellation windows (see official policy for details).
• If you bought via Apple or Google, refunds are governed by the store’s rules, not FilipinoCupid’s policy.

FilipinoCupid plans and pricing

Available plans (UAE App Store prices)

The following prices reflect the UAE App Store listing for FilipinoCupid as of January 2026. Verify in your App Store before purchase for any updates.

Pricing table

Your consumer rights in United Arab Emirates

Statutory position

FilipinoCupid’s published policies do not specify UAE-resident statutory refund rights. The company refers to limited internal refund criteria and app store refund channels for purchases made through Apple/Google.

Practical options for UAE residents

• Cancel via the website Billing or through the app store used for purchase to stop renewals.
• If you need a refund, request one via FilipinoCupid only under the narrow company criteria, or seek a refund/dispute through Apple, Google, or your bank/card provider.
• Keep records of purchases, cancellation confirmations and communications to support any dispute with the payment provider.

Customer experiences

Positive reports

Some users report successful matches and long‑term relationships originating from FilipinoCupid. These testimonials indicate the platform can work for users who find authentic contacts.

Negative reports

Other users have reported issues such as suspected fake profiles, scam messages requesting money, billing problems and difficulties reaching customer service. Experiences vary widely by user and region.

Documentation checklist

Essential items to collect

• Account email and username used with FilipinoCupid.
• Order or transaction ID from the App Store, Google Play, or card statement.
• Screenshot of the Billing page showing cancellation and any confirmation messages.
• Copies of emails or registered mail receipts if you sent written notice.

Optional supporting evidence

• Chat logs or timestamps showing no contact with other members (if requesting a narrow refund).
• Records of failed login or site outages if claiming a technical issue.

Common mistakes

Assuming cancellation equals refund

Many users assume cancelling instantly entitles them to a refund. In most cases, FilipinoCupid does not provide pro‑rata refunds once service has commenced.

Using the wrong cancellation channel

Users sometimes cancel on the website but forget to cancel via Apple/Google when the purchase was made there. This can lead to continued billing from the store.

Comparative recap

Quick method comparison

The table below compares common cancellation methods, the typical refund likelihood and important notes to guide your action.

Comparison table

After cancelling

What to check immediately

• Confirm Billing page shows “cancelled” or equivalent and save a screenshot.
• Verify your bank or App Store/Google Play subscriptions to ensure auto‑renewal stopped.

Useful official links

• FilipinoCupid - Cancellation policy
• FilipinoCupid - Payments & Refunds
• If you paid via Apple/Google, contact the respective store for refund requests and disputed charges.

Address

Mailing address

PO Box 9304, Gold Coast MC QLD 9726, Australia

Notes about contacting by post

Sending registered mail creates a dated record of your request. It can help in disputes but does not ensure a refund under the company policy.