Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hily service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Hily: Easy Method
What is Hily
Overview
Hily is a dating app that uses algorithms to connect people based on interests and preferences. The app offers profile verification, messaging, and optional paid features to boost visibility.
Key features
Hily provides swipe and match mechanics, photo sharing, and in‑app options such as Premium or boosted profiles. Paid features are optional and billed as subscriptions through the app or website.
How to cancel Hily
Cancel via your Hily account
- Open the Hily app or visit hily.com and sign in to your account.
- Go to Settings or Subscription within your profile and follow the on‑screen option to cancel auto‑renewal.
- Confirm cancellation and keep a screenshot or confirmation email for your records.
Cancel via app store, email, chat, or mail
- If you subscribed through Apple App Store or Google Play, cancel from your App Store / Google Play subscription settings to stop future billing.
- You can also contact Hily support at support@hily.com or use the in‑app chat support to request cancellation.
- For written requests, send postal mail to: Hily Corp., 3172 North Rainbow Boulevard #1132, Las Vegas, NV 89108.
What happens when you cancel
Access after cancellation
When you cancel, most subscriptions remain active until the end of the current billing period. You will usually retain paid benefits until that expiry date.
Subscription renewal and billing
Cancellation prevents automatic renewal but does not retroactively remove charges already billed. Future charges stop once the current paid period ends.
Data and account
Cancelling a subscription does not automatically delete your Hily account or personal data. If you want account deletion, request it explicitly through support or account settings.
Will I get a refund?
Refund policy overview
Hily’s refund rules depend on how you purchased the subscription (directly via Hily or via an app store). Refunds are not guaranteed and are assessed case by case.
Exceptions and app‑store purchases
- Subscriptions bought through Apple or Google are subject to Apple/Google refund procedures; contact the relevant store for refund requests.
- If you purchased directly through Hily, contact support@hily.com with your purchase details to request a refund and explain the reason.
- Local consumer laws in the UAE may provide additional rights; see the "Your consumer rights in United Arab Emirates" section below.
Hily plans and pricing
Pricing availability
Official in‑app AED prices for the United Arab Emirates are shown only inside the App Store or Google Play at the time of purchase.
How to check prices
Open the Hily app on your device and view subscription options, or check the subscription page inside your UAE App Store or Google Play account for exact local pricing.
| Plan | Price (AED) | Notes |
|---|---|---|
| Hily Premium / Paid features | Contact for pricing | Official AED prices are displayed in the UAE App Store or Google Play before purchase. |
Your consumer rights in United Arab Emirates
Right to clear information and fair treatment
Under UAE consumer protection principles, you have the right to clear information about the service, pricing, and terms before purchase. Sellers must provide accurate billing and cancellation options.
How to file a complaint in the UAE
- If you cannot resolve a refund or cancellation issue with Hily, contact the UAE Ministry of Economy or your local Department of Economy and Tourism for guidance.
- For national consumer support see the UAE Ministry of Economy: https://www.moe.gov.ae.
Customer experiences
Positive feedback
Many users report that Hily is easy to use and that matching and messaging features work smoothly. Users value verification tools and the app’s interface.
Common complaints
Some users report difficulty obtaining refunds or confusion over whether to cancel in the app or through the app store. Support response times vary in reported experiences.
Documentation checklist
Required account details
- Hily account email and username.
- Subscription confirmation or receipt (order ID).
- Date of purchase and billing period.
Proof and communication
- Screenshots of subscription status or in‑app cancellation screens.
- Copies of emails or chat transcripts with Hily support.
- Payment method details (last 4 digits) and App Store / Google Play order number if applicable.
Common mistakes
Canceling in the wrong place
A frequent mistake is cancelling the subscription inside Hily but not stopping the app‑store subscription (or vice versa). This can lead to continued billing.
Timing and refund assumptions
Another common error is assuming cancellation triggers a refund or immediate loss of access. Typically, access remains until the paid period ends and refunds are not automatic.
Comparative recap
Quick comparison
This table summarizes cancellation and pricing visibility for popular dating apps compared with Hily. Details can vary by purchase channel and region.
How Hily compares
| App | How to cancel | Pricing visibility in UAE | Refund route |
|---|---|---|---|
| Hily | Hily settings, email, in‑app chat, app store | Displayed in UAE App Store / Google Play before purchase | Contact Hily or use App Store/Google Play refund process |
| Tinder (example) | Tinder settings or app store subscription | Varies by region; shown in store | App Store/Google Play or Tinder support |
| Bumble (example) | Bumble settings or app store subscription | Varies by region; shown in store | App Store/Google Play or Bumble support |
After cancelling
What to check immediately
- Confirm cancellation receipt or screenshot from Hily or your app store.
- Verify your subscription status in the App Store / Google Play or in Hily settings.
Useful links
- Hily official site: https://hily.com/
- Apple refunds & subscriptions: https://support.apple.com/en-us/HT204084
- Google Play refunds & subscriptions: https://support.google.com/googleplay/answer/2479637
- UAE Ministry of Economy (consumer guidance): https://www.moe.gov.ae
Address
Company postal address
Hily Corp., 3172 North Rainbow Boulevard #1132, Las Vegas, NV 89108.
Support contact
For account or billing help contact: support@hily.com. For postal inquiries use the address above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.