Cancel KISMIA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kismia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Kismia: Easy Method
What is Kismia
Overview
Kismia is a subscription-based dating service and mobile app designed to connect people looking for relationships. It lets users create profiles, browse matches, and communicate with potential partners.
Purpose and scope
The service operates on recurring payments for premium features (visibility, messaging, advanced filters) and is available via web and mobile platforms. Account management and billing are handled through Kismia or the app store used to purchase the subscription.
How to cancel Kismia
Cancel via Kismia web
- Log in at Kismia.com.
- Open Settings (gear icon) → Subscriptions or Profile settings.
- Find the active subscription entry, tap it to view the source, and follow the "update" or cancel link shown to stop renewals.
Cancel on Android (Google Play)
- Open the Play Store app → Profile → Payments & subscriptions → Subscriptions.
- Locate the Kismia subscription and select Cancel subscription to stop automatic renewals.
- For Kismia-specific guidance see the official support note: Kismia Android cancellation.
Cancel on iOS (App Store)
- On iPhone go to Settings → Your Name → Subscriptions.
- Find Kismia in the list and choose Cancel Subscription to stop future billing.
- Note: uninstalling the app does not cancel subscriptions; you must cancel via the App Store subscriptions screen.
What happens when you cancel
Access and features
Cancelling prevents future automatic renewals but does not usually cut access immediately. You typically retain paid features until the current paid period ends.
Billing and renewal
After cancellation the subscription will not renew at the next billing date. No further charges should occur unless you re-subscribe or billing was handled outside the shown source.
Data and account
Your Kismia account and profile data usually remain active unless you choose to delete the account separately. Cancelling subscription does not automatically delete your profile or messages.
Will I get a refund?
Standard refund policy
Generally, full refunds are not guaranteed. Refund amounts - if any - are often reduced by time or credits already used during the subscription period.
Possible exceptions
- Kismia has refunded in specific cases (for example, mistaken VIP purchases) after users contacted support.
- If the subscription was purchased via an app store you may need to request refund from that store (Google Play or Apple).
UAE legal context for refunds
Under UAE consumer protection rules, buyers of digital services can have rights to refunds or compensation if services are defective, incomplete, or misrepresented.
For legal details see the official UAE legislation on digital services: Federal Decree-Law on Modern Technology-Based Trade, and the Dubai DSA guidance: DSPA code of practice.
Kismia plans and pricing
Pricing overview
No verified public pricing was available for this guide. Pricing often varies by country, purchase channel, and promotional offers.
How to obtain current prices
To get exact plan names and current prices, sign in at Kismia or check the app store page used to purchase. Contact Kismia via their website for firm quotes.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Visit Kismia.com or your app store to view current plans and local prices. |
Your consumer rights in United Arab Emirates
Relevant UAE laws
UAE Federal Law No. 15 of 2020 on Consumer Protection and the Federal Decree-Law on Modern Technology-Based Trade cover rights for digital services. These laws allow remedies for faulty or misrepresented services.
Key rights you have
- Right to request repair, re-execution, price reduction, or refund if a digital service is defective or not as described.
- Right to clear pre-contract information such as prices, cooling-off periods, and support contacts.
How to escalate in UAE
If Kismia or the app store does not resolve your issue, you may file a complaint with UAE consumer authorities or seek legal advice. Keep receipts and correspondence as evidence.
Customer experiences
Positive feedback
- Many users report helpful and polite customer support that resolved specific issues quickly.
- Reviewers praise the interface, detailed profiles, and success stories from meaningful matches.
Common complaints
- Frequent reports about automatic renewal and difficulties cancelling are common themes.
- Users sometimes note limited free features and occasional concerns about profile quality or suspected automated messages.
Documentation checklist
What to prepare before you contact support
- Account email/username used for Kismia and proof of purchase (receipt or bank statement).
- Subscription source (Kismia.com, Google Play, or App Store) and purchase date.
- Clear description of the issue and desired outcome (cancel, refund, or support).
How to send your documents
- Use Kismia’s official contact form or support channel found at Kismia.com.
- If purchased via app store, use the store’s official refund request process and include Kismia order details.
Common mistakes
Cancelling incorrectly
Many users assume deleting the app cancels the subscription. This is incorrect; you must cancel via Kismia account settings or your app store subscription manager.
Refund expectations
Expecting automatic full refunds is a common misunderstanding. Refunds are evaluated case-by-case and may be limited by time used, credits consumed, or store policies.
Comparative recap
Quick comparison
The following table summarizes Kismia’s cancellation and refund traits versus a typical dating app, to highlight what to expect.
| Feature | Kismia | Typical dating app |
|---|---|---|
| Cancellation methods | Web account, Google Play, App Store | Web account, Google Play, App Store |
| Refund likelihood | Generally limited; case-by-case exceptions | Varies; often limited, dependent on store policies |
| Retention of access after cancel | Access usually until period end | Access usually until period end |
Key takeaway
Cancel at the same platform where you purchased to avoid further charges, keep receipts, and contact official support quickly for refund requests or disputes.
After cancelling
What to check immediately
- Confirm cancellation by checking your subscriptions screen on the store or the Kismia subscription page in your account.
- Save confirmation screenshots, receipts, or emails that show cancellation and the end date of your paid period.
Who to contact and where to find help
- For Kismia account issues visit Kismia.com and use the support/contact options there.
- For Android purchases follow the official Kismia Android cancellation guidance: Kismia Android cancellation.
- For UAE consumer rights and escalation see the UAE legislation on digital trade: Federal Decree-Law on Modern Technology-Based Trade and the Dubai DSA guidance: DSPA code of practice.
Address
Registered address
Cellar Door Ltd; Spyrou Kyprianou Avenue, 57, Koursaros Court, Flat 201; PC 3076 Limassol; Cyprus.
Company details
This address is the company registration location for Kismia’s operator. For corporate inquiries use the contact options on Kismia.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.