Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kupid Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Kupid Ai: Easy Method
What is Kupid Ai
Overview
Kupid Ai is a dating service that uses AI to generate matches, conversation partners and personalized suggestions to enhance dating interactions.
The service offers chat features, character-driven interactions and paid plans or one‑off coin purchases to access premium functionality.
How it works
Users create an account on kupid.ai or subscribe through a third‑party store (App Store / Google Play) to access premium features.
Billing and subscription delivery are handled either directly through Kupid Ai (payment processors) or by the app stores when you subscribe there.
How to cancel Kupid Ai
Cancel via Kupid.ai account (Web)
- Log in to your account at https://www.kupid.ai/.
- Open Account Settings → Subscription → Cancel Subscription and follow the on‑screen prompts to confirm cancellation.
- If you cannot cancel online, contact Kupid Ai support through the official site for subscription cessation assistance.
Cancel via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, you must cancel the subscription in that store.
- Open the App Store / Google Play Subscriptions area on your device and cancel there; refunds and billing are governed by the store’s policies.
- Kupid Ai disclaims responsibility for third‑party platform subscriptions; any costs or liability from those subscriptions are handled by the store.
What happens when you cancel
Access and renewals
Cancellation typically stops future renewals; the exact timing follows the payment processor or app store rules that applied to your purchase.
Depending on how you paid, access may continue until the end of the current paid period - check your account or store receipt to confirm.
Data and account handling
Your account data and chat history are subject to Kupid Ai’s privacy policy and data retention rules.
If you want a copy of your data or wish to remove information, export or request changes before or after cancellation per the service’s privacy settings or support channels.
Will I get a refund?
Official Kupid Ai policy
The Terms of Service state that all digital product sales are final: once a digital product (for example a subscription) is delivered or accessed, refunds, returns or cancellations are not permitted.
Expect no automatic refunds from Kupid Ai for delivered digital subscriptions unless otherwise stated in official policies.
Third‑party platforms and contradictory claims
Some third‑party promotional pages claim a 30‑day money‑back guarantee; that contradicts the official Terms of Service and should be treated as unofficial.
If you purchased via Apple or Google, refund requests must be submitted to the App Store or Google Play; their refund outcomes are governed by their rules, not Kupid Ai’s TOS.
Kupid Ai plans and pricing
Pricing overview
Prices shown below are taken from UAE listings and reflect the labeled AED amounts. Billing period or feature breakdowns were not specified for most plans.
Check your purchase receipt or the official site for the exact billing period tied to your plan.
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| Unlimited Access | AED 99.99 | Not specified | Features not specified in listing |
| Premium Access | AED 59.99 | Not specified | Features not specified in listing |
| Unlimited Access (higher tier) | AED 229.99 | Not specified | Features not specified in listing |
| Small Coins Pack | AED 59.99 | One‑off purchase | Coins |
| Medium Coins Pack | AED 119.99 | One‑off purchase | Coins |
| Premium Access (low tier) | AED 24.99 | Not specified | Features not specified in listing |
| ULTRA Access | AED 199.99 | Not specified | Features not specified in listing |
| Premium Access (high tier) | AED 79.99 | Not specified | Features not specified in listing |
| Unlimited Access (mid tier) | AED 119.99 | Not specified | Features not specified in listing |
Your consumer rights in United Arab Emirates
General position under UAE law
UAE consumer protection does not automatically grant a EU‑style 14‑day digital withdrawal right; digital goods can be designated as final sales by providers.
Because Kupid Ai’s Terms state sales are final, refunds are unlikely under the provider’s policy unless the provider or platform grants one.
How to escalate a dispute
- Contact Kupid Ai support via the official site first and request written confirmation of cancellation and any refund decision.
- If you used a card and suspect unauthorized charges, contact your bank or card issuer to request an investigation or chargeback.
- For formal consumer complaints, contact UAE consumer protection authorities such as the Ministry of Economy: https://www.economy.gov.ae/.
Customer experiences
Positive feedback
- Some users report conversationally natural AI and responsive support when payment issues occurred.
- Premium users have described good memory and context retention across days for conversations.
- Aggregated reviews across some blogs rated character variety and conversational depth positively (example: 4.2/5 in one aggregate).
Negative feedback
- Reports of unexpected or repeated charges, denied refunds and poor support responses appear in multiple negative reviews.
- Some users criticize chat quality, inconsistent memory and dissatisfaction after subscribing to yearly plans.
Documentation checklist
What to prepare before contacting support
- Account email or username used with Kupid Ai.
- Order ID or transaction reference from the receipt or bank/card statement.
- Screenshot(s) of charges, subscription page, and any error messages.
- Date of purchase and the payment method used (card, Apple ID, Google account).
Additional documents to escalate a complaint
- Written correspondence with Kupid Ai support (save emails or chat transcripts).
- Bank or card statements highlighting disputed amounts.
- Any store (App Store/Google Play) purchase history or refund case numbers.
Common mistakes
Cancelling in the wrong place
A common error is cancelling the account on kupid.ai but leaving the subscription active in the App Store or Google Play.
Always confirm the origin of the subscription (direct vs store) and cancel in that same location.
Assuming refunds will be granted
Assuming a refund will be issued without checking the Terms of Service is a frequent mistake.
Do not rely on third‑party promotional pages claiming money‑back guarantees; verify the official TOS and store refund rules first.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Kupid Ai - Web (direct) | Account Settings → Subscription → Cancel or contact support via official site | Low (TOS: digital sales final) | Billing follows payment processor rules; request written confirmation of cancellation |
| App Store / Google Play | Cancel subscription in the respective store (Apple / Google Play) | Based on store policy (submit refund request to the store) | Kupid Ai disclaims responsibility for store subscriptions; contact store support for refunds |
After cancelling
Confirmation and follow up
Save confirmation of cancellation and monitor your bank or card statement for recurring charges over the following billing cycle.
If charges continue after cancellation, collect documentation and contact your bank or card issuer to dispute unauthorized transactions.
Helpful official links
- Kupid Ai official site and support: https://www.kupid.ai/
- Apple subscriptions support (UAE): https://support.apple.com/en-ae/HT202039
- Google Play subscriptions and refunds: https://support.google.com/googleplay/answer/7018481
- UAE Ministry of Economy (consumer protection): https://www.economy.gov.ae/
Address
Registered address
Kalkofnsvegur 2, Capital Region, Reykjavik, 101, Iceland.
Contact page
For official support or contact channels, use the Kupid Ai website: https://www.kupid.ai/.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.