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Cancel MATCH.COM
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I hereby notify you of my decision to terminate the contract relating to the Match.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Match.Com: Easy Method
What is Match.com
Overview
Match.com is a subscription-based dating service that connects individuals seeking long-term relationships and dates. It offers profile creation, search and matching tools, messaging, and paid premium features to boost visibility.
How it operates
Users can join for free with limited features or subscribe to paid plans for full access. Subscriptions auto-renew unless cancelled through the method used to purchase the subscription.
How to cancel Match.com
Cancel via the web (desktop or mobile web)
- Log in to your Match.com account on the website.
- Go to Account Settings → Manage Subscription and turn off auto-renewal or cancel the subscription there.
- You will retain access until the end of your current billing term after cancelling.
- Official help: Match.com - Canceling.
Cancel via iOS (App Store)
- If you subscribed through Apple, you must cancel in the App Store: open App Store → tap your profile → Subscriptions → find Match → Cancel Subscription → confirm.
- Apple handles billing and refunds for App Store purchases; contact Apple Support for refund requests.
- See the Match help page for guidance: Match.com - Canceling.
Cancel via Google Play (Android)
- If you subscribed through Google Play, cancel in the Google Play app: Menu → My apps & games (or Subscriptions) → Subscriptions → select Match → Cancel.
- Google handles billing and refunds for Play Store purchases; contact Google Play Support for refund requests.
- Match’s billing/policy page: Match.com - Terms & Policy.
What happens when you cancel
Access after cancellation
When you cancel, your subscription will stop auto-renewing but you can continue to use paid features until the current billing period ends.
After the billing term expires, your access to premium features will be removed and your account will revert to the free tier.
Data and profile status
Cancelling a subscription does not delete your Match.com account or profile automatically. Your profile remains visible unless you delete the account separately.
To remove your profile entirely, use the account or profile deletion option in Account Settings.
Will I get a refund?
General refund policy
Match.com’s general rule is that purchases (subscriptions and virtual items) are non-refundable and no credits are given for unused portions, except where required by law.
Official policy reference: Match.com - Terms & Policy.
Exceptions and third-party purchases
- Certain jurisdictions (notably some US states) provide short cancellation windows; outside those, purchases are typically final.
- If you bought via Apple or Google Play, refunds are handled by Apple or Google, not by Match.
- In cases of subscriber death or disability, partial refunds may be considered in some jurisdictions and on a case-by-case basis.
Match.com plans and pricing
Pricing summary (approximate)
Prices shown are approximate in AED, converted from USD at about 1 USD = 3.67 AED. Actual local prices may vary and Match may display different regional offers.
Table of common plans
| Plan | Price (AED, approx.) | Period | Features |
|---|---|---|---|
| Standard - 1 month | AED 169 (approx.) | Monthly | Standard Plan access |
| Standard - 3 months | AED 117 /mo (approx.) | 3 Months | Standard Plan access |
| Standard - 6 months | AED 84 /mo (approx.) | 6 Months | Standard Plan access |
| Standard - 12 months | AED 70 /mo (approx.) | 12 Months | Standard Plan access |
| Premium - 3 months | AED 128 /mo (approx.) | 3 Months | Premium Plan access |
| Premium - 6 months | AED 92 /mo (approx.) | 6 Months | Premium Plan access |
| Premium - 12 months | AED 73 /mo (approx.) | 12 Months | Premium Plan access |
Your consumer rights in United Arab Emirates
Relevant UAE protections
Under UAE consumer protection laws (for example, Federal Law No. 15 of 2020), consumers have rights around misleading practices, defective services, and cooling-off periods for certain online purchases.
These laws can provide remedies if a service was misrepresented, cancellation was made difficult, or automatic renewals occurred without clear consent.
How to act in the UAE
- Keep records of purchase receipts, subscription confirmations and any cancellation attempts.
- If Match.com or a payment platform refuses a lawful refund, you can file a complaint with local consumer protection authorities in the UAE.
- Provide evidence (screenshots, emails, transaction IDs) to support your complaint.
Customer experiences
Positive reports
Some users report long-term success, including meeting partners and forming lasting relationships after using Match.com.
Positive anecdotes commonly note persistence and active profile management as contributors to success.
Common complaints
- Many reviewers report difficulty cancelling or being charged after attempting to cancel.
- Other frequent issues: blocked accounts without clear reasons, suspected fake profiles, and dissatisfaction with customer support response.
Documentation checklist
What to gather before contacting support
- Account email and username used on Match.com.
- Subscription confirmation emails and payment receipts.
- Transaction IDs from your bank, Apple, or Google Play.
- Dates and screenshots of cancellation attempts and any confirmation messages.
Additional documents for disputes
- Bank statements showing charges (redact unrelated transactions).
- Correspondence with Match.com, Apple, or Google Play support.
- Identification or proof of death/disability if requesting special-case refunds.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Match app does not cancel the subscription. You must cancel through Account Settings on the web or through the store (App Store / Google Play) used to purchase.
Expecting automatic refunds after cancelling
Many users expect an immediate refund after cancelling. Match’s policy is that refunds are generally not provided for unused time unless legally required.
If you purchased via Apple or Google, you must request refunds from them; Match cannot process those refunds directly.
Comparative recap
Summary table
| Method | How to cancel | Who handles refunds | Pros | Cons |
|---|---|---|---|---|
| Web (desktop / mobile web) | Account Settings → Manage Subscription → Cancel | Match.com (policy: generally non-refundable) | Fastest, direct control; confirmation in account. | No refunds for unused time in most cases. |
| iOS (App Store) | App Store → Profile → Subscriptions → Cancel | Apple (refund requests via Apple Support) | Handled through familiar Apple interface. | Must contact Apple for refunds; Match cannot cancel App Store billing. |
| Google Play (Android) | Google Play → Subscriptions → Cancel | Google Play (refunds via Google) | Manage via Google account and Play Store. | Refunds are at Google’s discretion; Match does not control Play billing. |
After cancelling
What to expect next
Keep your cancellation confirmation and check that auto-renewal is turned off in your account or store subscription list.
Monitor your payment method for any unexpected charges during the current billing term and after expiry.
Helpful official links and next steps
- Match.com cancel help: https://help.match.com/hc/en-us/articles/6077124196891-Canceling
- Match.com terms & billing policy: https://www.match.com/dnws/legalpolicy/toupolicy/
- If you paid via Apple or Google, contact Apple Support or Google Play Support for refunds and billing disputes.
- If you are in the UAE and believe your consumer rights were violated, contact your local consumer protection authority and submit documentation.
Address
Match.com corporate mailing address
P.O. Box 25472
Dallas, TX 75225
Notes about postal contact
Mailing a written cancellation or dispute can supplement online actions but is slower; always include account details and copies of receipts.
Consider using registered post or retaining shipment proof when sending physical correspondence.