Cancel SHAADI online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Shaadi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Shaadi: Easy Method
What is Shaadi
Overview
Shaadi is a matrimonial and matchmaking platform that helps people create profiles, search for matches and communicate with potential partners for marriage and long-term relationships.
The service is available on the web and via mobile apps. Some features are free; others require paid memberships or premium services.
Primary uses
Users create a profile, browse matches, send interests and messages, and may opt for paid plans or consultant-based services for additional features.
Memberships and purchases may be handled directly through Shaadi or via platform stores (Apple App Store, Google Play).
How to cancel Shaadi
Cancel via Web (Shaadi.com website)
- Log in to your Shaadi account on shaadi.com.
- Terminate membership by deleting your profile or by writing to Shaadi.com support as described in their site terms.
- Note: Deleting the profile is an explicit termination method; refunds are not provided except where explicitly guaranteed in writing.
Cancel via iOS (App Store)
- On your iPhone/iPad go to Settings → [Your Name] → Subscriptions → Shaadi.com and choose Cancel Subscription.
- Your Shaadi benefits will continue until the end of the current billing period after you cancel auto‑renewal.
- To request an App Store refund, use reportaproblem.apple.com.
Cancel via Google Play (Android)
- Open the Google Play Store app → Menu → Subscriptions → Shaadi.com: Matchmaking App → Cancel subscription.
- Follow the on‑screen prompts to stop auto‑renewal; access typically remains until the current paid period ends.
- For Google Play refunds, follow Google Play support/refund procedures on the Google Help site.
What happens when you cancel
Account access and membership
If you cancel a subscription purchased through the App Store or Google Play, you usually retain paid features until the end of the current billing period.
For web-based termination, deleting your profile or notifying Shaadi terminates your membership as described in their terms.
Data and profile visibility
Deleting your profile is the standard way to terminate membership; once deleted, your profile should no longer be visible to other users.
If you only cancel auto‑renewal but do not delete the profile, the account and data normally remain accessible under the free/basic settings.
Renewals and billing
Auto‑renewal must be cancelled via the store (Apple/Google) for purchases made through those platforms to stop future charges.
For payments made directly on the Shaadi website, cancellation methods in your account or written notice apply; consult Shaadi for billing specifics.
Will I get a refund?
Match Guarantee (30‑Day Money Back)
If you buy an eligible online Premium membership and within the first 30 days you send at least 10 interests and receive no accepts, Shaadi.com will refund the entire fee under the Match Guarantee.
This guarantee applies to qualifying online Premium plans only; it does not apply to VIP/Select or consultant services.
General refund policy
- Membership fees are generally non‑refundable; Shaadi’s terms state fees are not refunded except where specifically guaranteed or at management’s discretion.
- Unsatisfactory matches, change of mind or service expectations are not normally eligible for refunds.
Store refunds (Apple / Google)
Subscriptions bought through Apple or Google are subject to Apple/Google refund procedures.
Use reportaproblem.apple.com for Apple, and the Google Play Help refund process (via your Google Play account) for Android purchases.
Shaadi plans and pricing
Current public pricing availability
Exact AED pricing for Shaadi in the UAE is not publicly listed in verified sources at this time.
To view up‑to‑date UAE pricing, open the Shaadi website or app set to the UAE region or contact Shaadi support.
Contact for live pricing
| Plan | Price (AED) | Notes |
|---|---|---|
| All plans | Contact for pricing | Official site or app (set to UAE) shows current AED prices. USD examples exist in third‑party reviews but verify on the official site. |
Your consumer rights in United Arab Emirates
Cooling‑off / right of return
Digital services in the UAE generally do not fall under the 14‑day cooling‑off rule that applies to physical goods.
As a result, digital subscription cancellations typically do not automatically entitle you to a refund under UAE consumer law.
Shaadi’s terms vs local rights
- Shaadi’s terms state membership fees are non‑refundable except for specific guarantees (e.g., Match Guarantee) or at company discretion.
- If you purchased via Apple or Google, refund requests should be made via their official refund processes and are governed by their policies.
Where to get help
If you believe you have been unfairly charged or scammed, collect documentation and contact Shaadi support first.
For unresolved disputes, consider contacting the UAE consumer protection authority or legal advisors for guidance on digital services.
Customer experiences
Positive experiences
Some users report success when actively managing their profiles - writing good bios, sending interests and engaging in conversations.
Proactive users have reported steady invites and conversations over periods like two months when they were active on the platform.
Negative experiences
- Complaints about privacy breaches, unsolicited spam, or sharing of personal details without consent have been reported.
- Users describe problems with VIP/Select consultant services, including poor communication and lack of refunds.
- Reports exist of suspicious or disappearing profiles and account blocks during active subscriptions with limited resolution.
Takeaways
Results vary: proactive profile management tends to produce better outcomes, while some paid services and consultant offerings have mixed reviews.
Keep documentation of interactions, payments and promised services when paying for premium or consultant packages.
Documentation checklist
Essential items to collect
- Account email/username and full name used on the Shaadi account.
- Payment receipts, transaction IDs, and dates of purchase (site or app store receipts).
- Screenshots or copies of membership terms, consultant promises, or promotional guarantees.
Evidence for refunds or disputes
- For Match Guarantee: records showing you sent at least 10 interests within the first 30 days and evidence of zero accepts.
- Correspondence with Shaadi support (emails, chat transcripts) and any case/ticket numbers.
- If purchased via Apple/Google: store purchase receipts and refund request confirmations.
Common mistakes
Assuming deletion cancels store subscriptions
Deleting your Shaadi profile does not automatically cancel subscriptions billed through the Apple App Store or Google Play.
Cancel auto‑renewal inside the relevant app store to avoid future charges.
Missing proof for guarantees
Not keeping evidence that you met Match Guarantee conditions (10 interests, dates) can prevent a successful refund claim.
Always record timestamps or screenshots when you send interests and when you check responses.
Contacting the wrong channel
Requests for refunds for store purchases must go through Apple/Google, not Shaadi billing, so submitting to the wrong support channel delays resolution.
Use the platform where you purchased the subscription for store refunds, and Shaadi support for direct website transactions.
Comparative recap
Channel comparison
| Channel | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| Web (Shaadi.com) | Delete profile or write to Shaadi.com support via the website. | Generally no refunds; Match Guarantee applies for eligible Premium plans. Exceptions at management discretion. | Account termination on deletion; otherwise data may remain if only cancelling renewal. |
| iOS App Store | Settings → [Your Name] → Subscriptions → Shaadi.com → Cancel. | Request refund via Apple Report a Problem. | Benefits continue until the end of current billing period. |
| Google Play (Android) | Google Play → Menu → Subscriptions → Shaadi.com: Matchmaking App → Cancel. | Request refund through Google Play Help/refund process. | Benefits typically remain until the paid period ends. |
After cancelling
Next steps
Save receipts, screenshots and any cancellation confirmations for your records.
If you expect a refund under the Match Guarantee, follow up with Shaadi support and provide the required evidence.
Official help links
- Shaadi official website - account settings and contact options.
- Apple Report a Problem - request refunds for App Store purchases.
- Google Play Help: Cancel a subscription - cancel and request refunds for Google Play purchases.
Address
Registered office
2B (2) II Ground Floor, Film Center Building, 68 Tardeo Road, Mumbai - 400 034, India.
Support and contact
For account actions, billing queries and support, use the contact options on the official site: shaadi.com.
Keep your account details and payment proof ready when contacting support to speed up resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.