Postclic unlimited subscription: promo at AED 3.83 for 48h with a mandatory first month at AED 208.25, then AED 208.25 per month without commitment
Cancel SHAADI.COM
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Shaadi.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Shaadi.Com: Easy Method
What is Shaadi.com
Overview
Shaadi.com is an online matrimonial and matchmaking service that helps people find potential marriage partners. It offers searchable profiles, filters, messaging and paid premium memberships with added visibility and features.
Services
Services include free basic accounts and paid Premium, VIP, or personalized membership options accessed via the website and mobile apps. Features vary by plan and platform (web, iOS, Android).
How to cancel Shaadi.com
Cancel via App Store (iOS)
- Open your Apple ID Subscriptions settings on your iPhone/iPad or via Apple support.
- Cancel at least 24 hours before the end of the current period to stop auto-renewal; you keep premium access until period end.
- For refund requests you must use Apple's Report a Problem portal: reportaproblem.apple.com.
Cancel via Google Play (Android)
- Open the Google Play Store, tap Menu > Subscriptions, find Shaadi.com and choose Cancel.
- Deleting the app does not cancel the subscription; you must cancel through Google Play.
- For Google Play refunds, follow Google Play’s refund procedure: Google Play Help.
Cancel via Web (Shaadi.com website)
- Log in to your Shaadi.com account, go to Account or Settings and choose the subscription/membership section to cancel.
- If you cannot cancel online, contact Shaadi.com support through your account or the site contact options for assistance.
- Keep records of cancellation confirmation emails or screenshots for your records.
What happens when you cancel
Access and service
After cancellation your premium access continues until the end of the paid billing period. Features tied to the subscription remain active through that date.
Once the period ends, the account will revert to the free/basic level and premium features will be removed.
Renewal and charges
Auto-renewal stops when you cancel. If you miss the cancellation window (e.g., App Store 24-hour rule), the subscription may renew for another period.
For app-store subscriptions, refunds and charge reversals are handled by Apple or Google, not by Shaadi.com.
Will I get a refund?
Match Guarantee (money-back) details
Shaadi.com’s Match Guarantee: if, as an online Premium Member, you send at least 10 interests and receive no accept within the first 30 days, you may be eligible for a full refund once per lifetime.
This guarantee applies only to qualifying online Premium memberships and excludes VIP or personalized memberships. Follow the guarantee terms exactly to qualify.
General refund policy
- Membership fees are generally non-refundable unless a specific written guarantee applies.
- If the business discontinues services, Shaadi.com may refund 50% of unused membership fees in some cases.
- For App Store purchases, request refunds through Apple’s portal. For Google Play purchases, use Google Play’s refund process.
Shaadi.com plans and pricing
Official pricing note
Shaadi.com publishes official pricing in USD on its site and apps; local AED pricing is not officially published. Prices shown by third parties or user listings may not be accurate.
How to confirm price
To see exact charges for your account in UAE, log in to your Shaadi.com account from the UAE or check the app store listing in your UAE locale before purchasing.
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| 3-month Gold (user-reported resale) | AED 175 | 3 months | User-reported resale listing; not official. Verify on Shaadi.com or app stores. |
| Official pricing | Contact for pricing | Varies | Official prices available in USD on Shaadi.com and app stores. Check your account. |
Your consumer rights in United Arab Emirates
Relevant UAE law
UAE consumer protection frameworks (for example Federal Law No. 24 of 2006 and Federal Decree-Law No. 10 of 2017) require clear terms, fair practices and disclosed refund policies for services.
Digital services fall under these provisions where applicable; businesses must not make misleading claims about refunds or guarantees.
How to escalate in UAE
- If you believe Shaadi.com engaged in unfair or misleading practices, you may file a complaint with the UAE Ministry of Economy Consumer Protection Department.
- Keep documentation: receipts, communication, screenshots and dates when submitting a complaint to improve chances of resolution.
Customer experiences
Positive feedback
Some users, particularly NRIs and those using premium features, report helpful matchmaking results from advanced search filters and professional profile options.
Positive reports often highlight success when using international search and profile visibility features.
Negative feedback
Many reviews note problems: low Trustpilot scores, complaints about fake or inactive profiles, aggressive upselling, and disappointing customer service.
There are reports on forums of bait-and-switch experiences, unmet refund promises, and occasional scam or fraudulent-profile incidents. Exercise caution and document interactions.
Documentation checklist
What to collect before contacting support
- Account email and username used on Shaadi.com.
- Subscription receipt or order confirmation (from Shaadi.com, Apple or Google Play).
- Transaction ID, payment date and payment method details.
- Screenshot(s) of subscription status, profile pages or matching activity.
What to include in a complaint
- Clear timeline of events, attempts to cancel, and any responses from Shaadi.com support.
- Evidence relevant to refunds or guarantees (e.g., Match Guarantee activity logs showing 10 interests sent).
- Copies of communications (emails, chat transcripts) and any confirmation numbers.
Common mistakes
Subscription mistakes
Common errors include deleting the app but not cancelling the subscription in the App Store or Google Play, which leaves auto-renewal active.
Another mistake is missing the App Store 24-hour cancellation window and assuming a cancellation the same day prevents renewal.
Refund and guarantee mistakes
Assuming all plans are refundable is a frequent error; only specific guarantees (such as the Match Guarantee) offer refunds under stated conditions.
Users sometimes fail to follow the guarantee requirements exactly (for example not sending the required number of interests), which voids the refund eligibility.
Comparative recap
Cancellation by platform
| Platform | How to cancel | Refund possible? | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Subscriptions settings | Refund requests via Apple; subject to Apple review | Must cancel 24 hours before period end; use Report a Problem for refunds. |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions | Refunds handled by Google Play | Deleting app does not cancel subscription; follow Google Play refund process. |
| Web (Shaadi.com) | Cancel in account settings on Shaadi.com or contact support | Generally non-refundable unless a written guarantee applies | Match Guarantee may apply; otherwise no refund for unused periods except in certain business-discontinuation cases. |
Key takeaway
For app-store purchases, manage cancellations and refunds through Apple or Google Play. For web purchases, use Shaadi.com account settings and check written guarantees before buying.
After cancelling
Immediate checks
- Confirm cancellation by saving the confirmation email or screenshot from the app store or Shaadi.com account.
- Check your billing method (bank, card, Apple ID, Google account) for any unexpected charges after cancellation.
Useful links
- Shaadi.com main site and account access: https://www.shaadi.com/
- Apple Report a Problem (refunds for App Store purchases): https://reportaproblem.apple.com/
- Google Play subscription help: https://support.google.com/googleplay/answer/7018481
- UAE Ministry of Economy (consumer protection): https://www.economy.gov.ae
Address
Company details
People Interactive (I) Pvt. Ltd., 2B (2) II Ground Floor, Film Center Building, 68 Tardeo Road, Mumbai - 400 034, India.
How to reach
For account-specific or billing support, use the contact/help options inside your Shaadi.com account or the contact pages on the official site.
If you need consumer protection assistance in UAE, collect your documentation and contact the Ministry of Economy Consumer Protection Department via their official channels.