Cancellation service #1 in United Kingdom
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Simply Business service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Simply Business: Easy Method
What is Simply Business
Overview
Simply Business is an online insurance platform that helps small businesses find and buy tailored business insurance policies.
The service provides comparison quotes, policy management tools, and customer support through web and app channels.
How it operates
Policies and subscriptions can be managed via an online account, in-app purchases, or by contacting customer service.
Simply Business acts as a broker and works with insurers to offer coverage such as public liability and professional indemnity.
How to cancel Simply Business
Cancel via online account
- Sign in to your Simply Business online account at simplybusiness.com.
- Locate the policy or subscription you wish to cancel and follow on-screen cancellation instructions.
- If your payment method is a debit or credit card, online cancellation is often the fastest option.
Cancel via digital assistant or phone
- Use the 24/7 digital assistant/chat available on the Simply Business site to request cancellation.
- Call the customer support number shown on your policy documents or the contact page to cancel by phone.
- Keep call details (date/time, agent name) in case you need to reference the conversation later.
Cancel via app store payments
- If you subscribed through the Apple App Store or Google Play, you may need to cancel through your Apple or Google account settings.
- Follow the App Store or Google Play cancellation process to stop recurring in-app payments.
- Check the app purchase history to confirm the subscription is cancelled at the platform level.
What happens when you cancel
Access to your account and policy
After cancellation, you may retain access to your online account for records and documents.
Your active insurance coverage will continue only for any period already paid for, unless otherwise stated by your insurer.
Renewals and automatic payments
Cancellation stops future renewals and recurring payments if processed correctly before the next billing date.
Verify that auto-renewal is disabled in your account or app store subscription to avoid unintended charges.
Data and documentation
Simply Business retains policy records and contact details as required for regulatory and service purposes.
Request copies of policy documents and correspondence before or after cancellation for your records.
Will I get a refund?
General refund guidance
No UAE-specific, publicly verified refund policy (such as a 14-day statutory right) for Simply Business was found in available sources.
Refund eligibility often depends on payment method, timing, and insurer terms rather than a single company-wide rule.
Common exceptions and actions
- If you paid via the App Store or Google Play, refunds are subject to those platforms' policies.
- If you believe you were charged in error or your policy was not provided, contact Simply Business support and your payment provider promptly.
- Keep evidence: transaction receipts, policy numbers, and written confirmation of cancellation requests.
Simply Business plans and pricing
Available plan (UAE App Store)
Pricing published in the UAE App Store indicates a monthly in-app subscription option.
Information below reflects the most recent verified listing and may change; always confirm in the app or your account.
| Plan | Price | Billing period | Key features |
|---|---|---|---|
| User Subscription (In-App Purchase) | AED 29.99 | Monthly | Create jobs; keep records for estimates, invoices and work orders; generate PDFs; seasonal invoice summary tracking |
Your consumer rights in United Arab Emirates
Local consumer protection overview
There is no verified Simply Business - specific statutory cooling-off or refund rule for UAE that was publicly available.
Consumers in the UAE should rely on local consumer protection laws and guidance for dispute resolution and rights.
Where to get official help
- Contact Simply Business support for policy-specific questions and formal complaints.
- For UAE consumer guidance, consult the UAE Ministry of Economy consumer protection resources at Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
- Customers often praise a user-friendly quoting process and transparent pricing on Simply Business globally.
- Many users find the platform simplifies purchasing insurance and is efficient for small-business needs.
Negative feedback
- Some users report difficulties cancelling policies, including long calls, dropped connections, or inability to cancel online.
- Complaints include unexpected renewals, complex changes after signup, and challenging phone support experiences.
Documentation checklist
What to prepare before cancelling
- Policy number and full name on the policy.
- Account email address and phone number linked to the policy.
- Proof of payment (card statement, receipt, or App Store/Google Play purchase record).
What to keep after cancellation
- Confirmation of cancellation (email or written note from support).
- Policy documents and any correspondence with Simply Business or insurers.
- Call records, chat transcripts, and dates/times of contact for dispute evidence.
Common mistakes
Assuming app cancellation is automatic
Some users assume cancelling the app removes a subscription; in many cases you must cancel via your app store or account settings separately.
Always verify that the subscription status shows as cancelled after taking action.
Not collecting confirmation
Failing to get written or recorded confirmation can make it harder to prove you cancelled before a renewal or billing date.
Request and save confirmation emails, chat transcripts, or reference numbers for future disputes.
Comparative recap
Key factors compared
The table below summarizes core differences in a concise format to help decisions about using Simply Business.
| Feature | Simply Business (UAE app listing) | Typical small-business broker/platform |
|---|---|---|
| Pricing | AED 29.99/month (in-app subscription listing) | Varies; may be free with commission on policies or subscription tiers |
| Cancellation methods | Online account, digital assistant/chat, phone, or app store cancellation if purchased via Apple/Google | Often online or phone; some require written notice depending on provider |
| Refund clarity | No UAE-specific public refund policy verified; depends on payment platform and insurer | Policies vary; many providers publish clear refund or cooling-off terms by region |
| Best for | Small businesses seeking a streamlined online quoting and policy-management experience | Businesses needing broker advice or bespoke negotiation may prefer traditional brokers |
After cancelling
Confirm and monitor
Check your bank or app store statements to ensure recurring charges have stopped after cancellation.
If a charge appears after cancellation, contact Simply Business and your payment provider immediately.
Useful official links
- Simply Business help and support: simplybusiness.com/help
- Simply Business contact options: simplybusiness.com/contact-us
- UAE consumer protection guidance: Ministry of Economy - Consumer Protection
Address
Corporate address
Simply Business (head office details as provided):
4th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZ
Notes on contacting from UAE
When contacting from the UAE, check the Simply Business contact page for the correct international phone number and hours of operation.
Include full policy and payment details to help agents locate your account quickly.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.