Cancel SUGARBOOK online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sugarbook service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Sugarbook: Easy Method
What is Sugarbook
Service overview
Sugarbook is an online dating platform that connects people seeking mutually beneficial relationships, commonly described as sugar daddies and sugar babies.
The service offers profile creation, messaging, search filters and premium membership features to enhance visibility and communication.
Where it operates
Sugarbook is operated by Sovrnt Ltd and provides mobile apps and a web interface for users worldwide.
Official support and policy pages are maintained on Sugarbook’s help and account sites.
How to cancel Sugarbook
Cancel via Google Play (Android)
- Open Google Play Store on your Android device.
- Go to Account → Subscriptions → Select Sugarbook → Cancel Subscription.
- Cancel at least 1 week before renewal to avoid charges; no refunds if canceled on renewal day.
Cancel via Website or In-app support
- In the Sugarbook app: Profile → Contact Support → submit a cancellation request using your registered Sugarbook email (preferred method).
- Or notify Sugarbook via the web account contact options to terminate your membership; note the Terms of Service on refunds.
What happens when you cancel
Access after cancellation
After cancellation your premium benefits continue until the current paid period ends unless otherwise stated by the platform.
Access to premium features typically stops at the end of the billing cycle; basic profile access may remain per platform rules.
Renewal and billing
Cancellations must be completed before the auto-renew date to prevent further charges; auto-renewal policies vary by store.
Deleting an account does not automatically stop billing unless the subscription is cancelled through the store or payment provider.
Will I get a refund?
Official refund policy
Sugarbook explicitly states it does not offer refunds on membership purchases in its Help Center and Terms of Service.
All payments are described as final; the provider’s policy is "no refunds" for memberships.
Possible exceptions and remedies
- If you believe statutory consumer rights apply (for example under UAE law), you may dispute charges with your payment provider (Apple/Google/bank).
- For billing errors or unauthorized charges, contact your payment provider immediately and consider filing a formal complaint with local consumer authorities.
Sugarbook plans and pricing
Pricing summary
Below are estimated AED prices converted from Sugarbook’s published USD rates; final App Store or Google Play regional prices may vary.
Prices are approximate and provided for comparison only.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| 1‑Month Plan | ≈ AED 264.30 | Monthly | All premium features (unlimited messaging, advanced filters, read receipts, profile visibility, coins) |
| 3‑Month Plan | ≈ AED 205.45 / month (total ≈ AED 614.60) | 3 months | All premium features |
| 6‑Month Plan | ≈ AED 146.60 / month (total ≈ AED 879.60) | 6 months | All premium features |
Your consumer rights in United Arab Emirates
Statutory cooling-off and refunds
UAE consumer protection rules commonly allow a 14‑day cooling-off period for certain online purchases of digital services, depending on the contract and circumstances.
Sugarbook’s "no refunds" policy may conflict with UAE statutory rights; local law can override blanket no-refund clauses in some cases.
Steps to enforce your rights
- Contact your payment provider (Apple/Google/bank) to dispute charges and request reversal where appropriate.
- File a complaint with the UAE Consumer Protection Department if you believe statutory rights were breached.
Customer experiences
Positive feedback
Some users report successful experiences meeting generous partners and finding the platform useful for financial support and connection.
Positive reviews mention satisfaction with premium features and active chatting after upgrading.
Negative feedback
Common complaints include account verification failures, unexplained suspensions, and slow or unresponsive support.
Other reports claim ongoing billing after account deletion or difficulty cancelling auto-renewing subscriptions.
Documentation checklist
What to gather before cancelling
- Registered Sugarbook account email and username.
- Subscription receipt or bank/App Store/Google Play billing statement showing the charge.
- Screenshots of the subscription status in the app or Play/App Store if available.
What to keep for disputes
- Copies of cancellation requests sent to Sugarbook support or via in-app contact forms.
- Dates and reference numbers from your payment provider or support responses.
Common mistakes
Not cancelling in the correct place
Users often delete their Sugarbook account but forget to cancel the subscription via Google Play, App Store, or their bank.
Always check the store or payment provider’s subscription panel to confirm cancellation.
Waiting until renewal day
Cancelling on the renewal day can result in another charge and typically does not entitle you to a refund under Sugarbook’s policy.
Cancel at least several days before renewal - Google Play guidance recommends at least one week.
Comparative recap
Cancellation methods compared
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Google Play (Android) | Google Play Store → Account → Subscriptions → Sugarbook → Cancel | Low (no refunds per Sugarbook) | Cancel ≥1 week before renewal to avoid charges |
| App Store (iOS) | Manage via Apple ID subscriptions in iOS settings | Low (no refunds per Sugarbook) | Sugarbook does not publish explicit App Store steps; use Apple’s subscription management |
| Website / In-app support | Contact Support via Profile or web account to request termination | Low (no refunds per Terms) | Submit cancellation using registered email; keep confirmations |
| Payment provider dispute | Contact bank/credit card or App/Play support to dispute charge | Variable (depends on provider and evidence) | Useful if billing continued after account deletion or cancellation failed |
After cancelling
Confirm cancellation
Check your Google Play, Apple ID, or bank statements to confirm no further auto-renewals occur after cancellation.
Keep any confirmation emails or screenshots as proof in case of future billing disputes.
Helpful official links
Address
Registered office
Sovrnt Ltd.
22 Arch. Makariou III, Avenue Makaria Centre, 4th Floor, Office 403, 6016 Larnaca, Cyprus
Support contact note
Use the in-app Profile → Contact Support option or the official Help Center pages for account and billing enquiries.
When disputing charges from the UAE, also contact your payment provider and consider lodging a complaint with local consumer protection authorities if needed.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.