Cancel TENDERMEETS online
Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tendermeets service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Tendermeets: Simple Process
What is TenderMeets
Overview
TenderMeets is an online dating platform designed to connect singles seeking relationships using a subscription model for enhanced features.
Main features
Paid members typically get advanced match tools and messaging options beyond the free account functionality.
How to cancel TenderMeets
Cancel via the TenderMeets website
- Log into the TenderMeets website at tendermeets.com.
- Click your avatar → My Settings → Billing History → Deactivate Subscription to stop recurring billing.
- To delete your account entirely, choose "Remove Account" in My Settings.
Cancel via app stores or by contacting support
- If you subscribed through Apple App Store or Google Play, cancel in your Apple or Google account - store-managed subscriptions cannot be cancelled from the TenderMeets website.
- Alternatively, email support@tendermeets.com or call customer service (e.g. +1‑800‑961‑9835) to request cancellation; results can vary by case.
What happens when you cancel
Access and features
After you cancel, your paid features usually remain active until the end of the current billing period unless otherwise stated.
Once the subscription period ends, your account typically reverts to free-member limitations.
Renewal and billing
Cancelling prevents the next automatic renewal but does not typically create an immediate refund of the current period.
If you subscribed through Apple or Google, billing and renewal are controlled by those stores; make changes there to stop future charges.
Data and account deletion
Deactivating a subscription is not the same as deleting your account; use "Remove Account" in My Settings to request removal.
Keep copies of confirmation messages and screenshots when requesting deletion or cancellation for dispute evidence.
Will I get a refund?
Refund policy summary
TenderMeets advertises a "100% Money-back Guarantee" but it is conditional and subject to internal eligibility criteria.
There is also mention of a 3-day refund window from the purchase date for dissatisfied customers.
Common exceptions and eligibility
- Advertised money-back conditions: account active for at least 3 months, logging in at least three times per week, and interacting with at least five matches.
- These guarantees are internal policies and do not explicitly reference statutory cooling-off rights.
How to request a refund
- Contact TenderMeets customer support by phone or email and provide transaction details and evidence of eligibility.
- If support does not resolve the issue, you may need to contact your payment provider or bank to dispute charges.
TenderMeets plans and pricing
Pricing availability
No exact AED pricing for TenderMeets in the United Arab Emirates (2024/2025) is publicly listed.
Public subscription prices are typically shown in USD; check your App Store or Google Play account or contact support for local pricing and conversion.
Contact for local pricing
| Plan | Price (AED) |
|---|---|
| Basic / Free | Contact for pricing |
| Premium / Subscription | Contact for pricing |
Your consumer rights in United Arab Emirates
General protections
UAE consumer protection rules may apply to online purchases and subscriptions, and you may have remedies through local authorities.
TenderMeets' publicly available terms do not explicitly reference the UAE statutory cooling-off period or local ecommerce rules.
How to enforce your rights
- Keep evidence: confirmation emails, screenshots, payment receipts, and correspondence with support.
- For complaints or to learn your specific rights, consult the UAE official consumer protection portal: u.ae - Consumer Protection.
- If unresolved, consider contacting your bank for chargeback options and filing a complaint with UAE consumer authorities.
Customer experiences
Positive outcomes
Some users report receiving full refunds or satisfactory resolutions after contacting TenderMeets support directly.
Positive cases typically involve clear documentation and persistence with support or the payment provider.
Common complaints
Many reported issues include difficulty cancelling subscriptions, ongoing charges after cancellation, and slow or unhelpful support responses.
Some customers had to escalate to their bank or cancel their card to stop charges; account access and deletion were also mentioned as problems.
Documentation checklist
Essential records to keep
- Subscription confirmation email and billing history screenshots.
- Transaction receipts showing date, amount, and payment method.
- Copies of all emails, chat logs, and call notes with support (dates, times, representative names).
- Screenshots showing your account subscription settings and any "Deactivate" or "Remove Account" confirmations.
When to use these documents
- Provide them to TenderMeets support when requesting cancellation or refund.
- Submit them to your bank for a chargeback or to UAE consumer protection authorities if needed.
Common mistakes
Assuming website cancellation works for store subscriptions
Many users assume cancelling on the TenderMeets website stops App Store or Google Play billing; store-managed subscriptions must be cancelled via the store account.
Failure to cancel in the correct place can result in continued charges despite deactivation on the site.
Not saving confirmation or waiting too long
Not saving cancellation or deletion confirmations makes disputes harder to resolve and may reduce eligibility for internal refunds.
Delaying contact with support or your bank after unwanted charges can limit options like timely chargebacks or refund windows.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Refund chances | Notes |
|---|---|---|---|
| Web (TenderMeets) | Login → Avatar → My Settings → Billing History → Deactivate Subscription | Possible, case-by-case; conditional guarantees apply | Fastest for site-managed subscriptions; account deletion is separate |
| App Store / Google Play | Cancel in Apple or Google account settings | Refunds handled by store; follow store refund policies | Store-managed subscriptions cannot be stopped via TenderMeets website |
| Email / Phone | Contact support@tendermeets.com or call customer service | Variable; some users received refunds, others required bank involvement | Effectiveness varies; keep detailed records of correspondence |
How to choose a route
If you subscribed in-app, start with the store. If you subscribed on the website, use the account settings first, then contact support if needed.
After cancelling
Follow-up actions
- Save cancellation confirmation and monitor your card or account statements for any further charges.
- If charges continue, contact TenderMeets support, then your bank to dispute the charge if unresolved.
Useful official links
- TenderMeets cancellation help: TenderMeets - Cancelling a membership
- Apple support - cancel subscriptions: Cancel subscriptions on Apple
- Google Play - cancel subscriptions: Cancel subscriptions on Google Play
- UAE consumer protection and complaint info: u.ae - Consumer Protection
Address
Company address
Milada Ltd Iniscarra, Main Street, Dublin, County Dublin D24 E029, Ireland.
Notes on contacting
Use the TenderMeets website help page or support email for subscription issues; postal contact may be slow for billing disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.