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I hereby notify you of my decision to terminate the contract relating to the Babbel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Babbel: Easy Method
What is Babbel
Overview
Babbel is a subscription-based language-learning platform that offers interactive courses across 14 languages. It focuses on short, structured lessons that cover reading, listening, writing and speaking.
How it delivers lessons
Lessons use speech recognition, spaced repetition and dialogue-based practice to build practical language skills. Access is provided through web and mobile apps with subscription-based access.
How to cancel Babbel
Cancel via Babbel website (recommended)
- Go to babbel.com and log into your account.
- Open Profile and settings → Account Information → select your subscription.
- Click “Cancel auto‑renewal.” Complete cancellation up to the day before renewal to avoid the next charge.
Cancel via app stores
- Google Play: Open Google Play → profile icon → Payments & subscriptions → Subscriptions → select Babbel → Cancel subscription.
- Apple App Store: On iPhone/iPad open Settings → tap your name → Subscriptions → select Babbel → confirm cancellation.
What happens when you cancel
Access after cancellation
Cancellation stops automatic renewal but does not immediately remove access. You keep full access until the current subscription period expires.
Account and billing effects
- No future recurring charges will occur after a successful cancellation before renewal.
- Keep confirmation evidence (screenshots or emails) in case of billing disputes.
Will I get a refund?
Babbel refund policy (web & Google Play)
Babbel offers a 20-day money-back guarantee for initial purchases made on babbel.com, babbel.gifts, or via Google Play.
- Full refund available if requested within 20 days of the initial purchase.
- Renewals are not eligible for the 20-day refund guarantee.
Apple purchases and legal exceptions
Purchases made through the Apple App Store are not covered by Babbel’s refund policy; refunds for those purchases must be requested from Apple directly.
EU/UK customers also have a 14-day statutory right of withdrawal for online contracts; Babbel must refund payments within 14 days when that right applies.
Babbel plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| One‑Language 1‑Month | AED 62.99 | Monthly | Access to one language |
| One‑Language 3‑Month | AED 149.99 | Quarterly (3‑Month) | Access to one language |
| One‑Language 12‑Month | AED 309.99 | Annual (12‑Month) | Access to one language |
| All‑Languages 12‑Month | AED 389.99 | Annual (12‑Month) | Access to all 14 languages |
| 3‑Month Software Bundle (third‑party) | AED 283.00 | 3‑Month | Babbel language learning software bundle (third‑party) |
| 12‑Month Software Bundle (third‑party) | AED 294.00 | 12‑Month | Babbel language learning software bundle (third‑party) |
Notes on pricing
Official UAE in‑app subscription prices are taken from the Apple App Store listing in AED. Third‑party software bundle prices are offered by resellers and may not reflect Babbel’s official subscription terms.
Prices and promotions can change; always verify the final price in your app store or at babbel.com before subscribing.
Your consumer rights in United Arab Emirates
Local statutory rights
The UAE does not provide a uniform statutory right of withdrawal for online services equivalent to EU rules. Local consumer protection varies by emirate and vendor practices.
Babbel’s stated policies for UAE users
- Babbel’s 20‑day money‑back guarantee applies to initial purchases on babbel.com and Google Play unless local app store rules override it.
- Apple App Store purchases require refunds via Apple; Babbel cannot directly refund those purchases.
Customer experiences
Positive feedback
Many users praise Babbel for its clear lesson structure, grammar focus and user‑friendly interface. Reviewers find it useful for building practical basics quickly.
Negative feedback
Common complaints include issues with unwanted auto‑renewals, difficulties obtaining refunds after the 20‑day window, and occasional customer support delays.
Because of these reports, it is advisable to save cancellation confirmations and monitor billing closely after cancelling.
Documentation checklist
Before contacting support
- Account email and username used for the subscription.
- Order or receipt number from babbel.com, Google Play, or Apple.
- Date and time of subscription purchase or renewal.
Proof to keep
- Screenshot of cancellation confirmation or canceled subscription screen.
- Bank or card statement showing the charge (if needed for disputes).
- Any email correspondence with Babbel support or app store receipts.
Common mistakes
Missed cancellation deadline
Waiting until the renewal date or after it can result in being charged for the next period. Cancel at least the day before the renewal to avoid a charge.
Wrong cancellation method
Cancelling in the wrong place (for example, cancelling an app but not the store subscription) can leave the recurring charge active.
Always cancel in the same place where you subscribed: babbel.com, Google Play, or Apple App Store.
Comparative recap
Cancellation vs refunds
| Method | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Web (babbel.com) | Profile > Account Information > Cancel auto‑renewal | 20‑day money‑back guarantee for initial purchases | Access until subscription expiry |
| Google Play | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | 20‑day guarantee applies for initial purchases via Google Play | Access until subscription expiry |
| Apple App Store | iPhone/iPad Settings → Your name → Subscriptions → Cancel | Refunds handled by Apple; Babbel refund policy does not apply | Access until subscription expiry |
After cancelling
Immediate actions
- Save a screenshot or PDF of the cancellation confirmation and any emails you receive.
- Check your bank or card statement to confirm no further charges occur.
Where to get help
For cancellation steps and support articles, use Babbel’s official help pages at Canceling a subscription.
For refund eligibility and the money‑back guarantee, see Babbel’s policy page at 20‑day money‑back guarantee.
Address
Corporate address
Babbel Headquarters
Andreasstraße 72, 10243 Berlin, Germany
Legal and correspondence
For legal notices or formal correspondence, use the corporate address above and consult Babbel’s terms and legal pages at babbel.com legal.