Cancel ISACA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Isaca service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Isaca: Easy Method
What is ISACA
Overview
ISACA is a global professional association focused on IT governance, risk management, cybersecurity, assurance and related certifications such as CISA, CISM, CRISC and CGEIT.
The organisation provides training, exams, digital resources, events and chapter-based membership worldwide, including members in the United Arab Emirates.
Services covered
Services include memberships, chapter dues, online and in-person events, one-time purchases (books and materials) and certification exam registrations.
Cancellation and refund terms vary by product type and are governed by ISACA policies and any applicable chapter bylaws.
How to cancel ISACA
General steps for cancelling online or by account
- Sign in to your ISACA account at ISACA official site and review your subscription/registration details.
- Locate membership, exam registration or purchase details and follow any provided account cancellation or subscription toggle options.
- If a direct cancellation option is not available, proceed with a written request (email or registered mail) as described below.
Preferred and alternate contact methods
- Send a written email to ISACA support or the contact address listed on their site; include full member/order details and request cancellation.
- Send a registered letter by post to ISACA headquarters for a verifiable record: 1700 E. Golf Road, Suite 400, Schaumburg, Illinois 60173, USA.
- Use the ISACA contact pages for specific product queries: ISACA Terms of Use & support.
What happens when you cancel
Access to services and benefits
Cancellation prevents future renewals or purchases but does not automatically create a refund where policy disallows it.
Your access to member-only benefits, digital materials or exam access may end immediately or at the end of the paid period depending on the product and ISACA rules.
Renewal and billing
Cancel before the auto-renewal date to avoid future charges; cancelling after renewal does not guarantee a refund unless a specific policy applies.
Keep proof of cancellation and confirmation messages to dispute any unintended charge.
Account data and records
ISACA retains account and certification records according to its policies; cancelling membership does not erase your certification history.
Request copies of receipts and correspondence before and after cancellation for your records.
Will I get a refund?
General refund rules
One-time purchases (books, digital materials, merchandise) are non-refundable under ISACA policy.
Professional memberships and chapter dues are non-refundable once purchased.
Exam and event refund exceptions
- Exam fees/registrations: full refund only if ISACA receives written notice within 30 days of purchase.
- Event registrations are non-refundable and non-transferable unless a specific written cancellation/refund policy for that event states otherwise.
- After an exam has been taken, no refund is permitted.
ISACA plans and pricing
Pricing summary
ISACA charges in USD globally; AED figures below are approximate conversions (1 USD = 3.6725 AED).
If you need exact USD billing amounts, check your ISACA account or contact ISACA support.
| Plan | Price (AED, approx.) | Period | Notes |
|---|---|---|---|
| Professional Membership - Joining Fee | AED 532.76 | One-time (Initial) | Approximate conversion; billed in USD. |
| Professional Membership - Annual Renewal | AED 496.09 | Annual | Approximate conversion; billed in USD. |
| Student Membership (Annual) | AED 91.81 | Annual | Approximate conversion; billed in USD. |
Your consumer rights in United Arab Emirates
Key UAE consumer protections
UAE consumer protection laws require transparent terms and fair business practices, including clear cancellation and refund terms where applicable.
For general guidance, consult the UAE government consumer protection portal.
How these rights apply to ISACA services
- ISACA’s published policies govern refunds and cancellations; UAE consumer law supports enforcement of clear contract terms.
- If ISACA’s stated policy denies a refund but you believe UAE law requires one, you may escalate to local consumer authorities with documentation.
Official UAE guidance: UAE Consumer Protection.
Customer experiences
Common positive points
Many users value ISACA certifications and the global recognition they provide for careers in governance and cybersecurity.
Chapter networking and local events are often cited as beneficial by members.
Frequently reported issues
- Complaints about limited feedback on exam performance and high cost with multiple retakes needed.
- Reports of slow or unresponsive customer support for account, login and billing issues.
- Technical problems during online proctored exams (crashes, session loss) reported in community forums.
Document all contacts and issues to support any disputes or appeals.
Documentation checklist
Essential documents to prepare
- Membership ID, full name, registered email and phone number.
- Order number, invoice or receipt for the membership, exam or purchase.
- Screenshots of account settings, billing entries and error messages if relevant.
Proof and escalation materials
- Copies of emails, support ticket numbers and responses.
- Registered mail proof (tracking and delivery receipt) if you send physical correspondence.
- Any event or exam communications that reference cancellation or refund terms.
Common mistakes
Missing refund deadlines
Waiting past the 30-day written-notice window for exam refunds is a frequent error; this forfeits refund eligibility.
Always check purchase dates and act promptly if you need a refund.
Assuming dues are refundable
Many members expect pro-rata refunds for resigning a chapter; ISACA UAE Chapter bylaws explicitly state chapter and association dues are not refundable.
Confirm and document the chapter bylaws before relying on any refund expectation.
Comparative recap
Quick product comparison
| Product / Service | Cancellation possible | Refund policy (verified) | Notes |
|---|---|---|---|
| Memberships & Chapter Dues | Yes (to stop future renewals) | Non-refundable once paid | UAE chapter bylaws confirm no refund on resignation. |
| Exam Registration | Yes | Full refund only if written notice received within 30 days of purchase | No refund after exam taken. |
| One-time Purchases (books/digital) | Yes | Generally non-refundable | Check specific product page for exceptions. |
| Event Registrations | Varies | Non-refundable/non-transferable unless stated otherwise | Event-specific policies may permit exceptions. |
After cancelling
Follow-up actions
Keep copies of cancellation confirmations, receipts and any support correspondence for at least 12 months.
Monitor your bank or card statements to ensure no unexpected charges recur after cancellation.
Where to get help
- ISACA official site and account support: ISACA official site.
- ISACA Terms of Use and refund information: ISACA Terms of Use.
- If unresolved locally, contact UAE consumer protection: UAE Consumer Protection.
Address
ISACA Global Headquarters
1700 E. Golf Road, Suite 400, Schaumburg, Illinois 60173, USA
Local chapter contact
For UAE chapter details and local enquiries, refer to the ISACA chapter directory on the ISACA site or your chapter's Engage page.
Find chapter contacts via ISACA official site under Chapters/Local Communities.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.