Cancel LINGODA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lingoda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Lingoda: Easy Method
What is Lingoda
Overview
Lingoda is an online language school offering live group and private classes in English, German, French and Spanish.
It operates on a subscription model with scheduled lessons, sprint formats and trial options, delivered by remote teachers via the Lingoda platform.
Key features
Classes are instructor-led, small-group or one-to-one and booked through an online dashboard.
Subscriptions provide class credits and recurring billing; access depends on an active subscription.
How to cancel Lingoda
Cancel via your account (recommended)
- Sign in at Lingoda.
- Open your account dashboard and navigate to the subscription or billing section.
- Follow the on-screen option to cancel; confirm cancellation to stop renewal.
Other cancellation methods
- Email Customer Support at contact@lingoda.com requesting cancellation and include your account details.
- As a last resort you may send postal mail to Lingoda GmbH (address below) requesting cancellation; allow extra processing time.
What happens when you cancel
Access after cancellation
Cancellation stops automatic renewal for the next billing period; you generally keep access until the paid period ends.
Some plans require an active subscription to book or use credits, so functionality may be limited immediately after cancellation.
Data, credits and renewals
Unused credits, their expiry and reactivation rules vary by plan; some users report credits may not be usable after cancelling.
Auto-renew will be prevented when cancellation is processed, but verify your billing confirmation and keep a copy for records.
Will I get a refund?
Refund policy summary
Lingoda provides a money-back guarantee in specified cases: cancel within 14 days of subscribing to be eligible for a refund, typically minus any classes taken.
Trial users who cancel within the 7-day free trial period will not be charged.
Exceptions and how to request
- Sprint plans: cancelable within the first 14 days but require contacting Customer Support to process cancellation and any refund.
- Refunds outside the specified windows are often handled case-by-case and may be denied; keep payment and attendance records when disputing charges.
Lingoda plans and pricing
Pricing availability
Lingoda publishes pricing in USD, EUR and GBP on its site. No official AED pricing for the UAE was found publicly.
For exact AED amounts, set your account region to UAE or contact support directly.
Contact for exact pricing
Use the official pricing page or contact support to confirm local currency rates and promotions.
| Plan | Price (AED) | Notes |
|---|---|---|
| Monthly (Flex) | Contact for pricing | Cancel anytime via account; classes require active subscription. |
| Sprint | Contact for pricing | Cancelable within first 14 days with support contact; other terms apply. |
| 7-day free trial | Free during trial | Cancel within 7 days to avoid charges. |
Your consumer rights in United Arab Emirates
General UAE consumer protections
UAE law provides consumer protections for purchases and distance contracts; cooling-off or refund entitlements may apply depending on circumstances.
If you have a dispute, UAE consumer protection authorities can advise on rights and complaint procedures.
Practical steps to protect your rights
- Document signup date, payment receipts and any communication with Lingoda.
- Request cancellation and refunds in writing and allow time for processing.
- If needed, escalate to UAE consumer authorities via the official government portal: UAE Government - Consumer Protection.
Customer experiences
Positive feedback
Many reviewers praise Lingoda for convenience, structured lessons, small classes that enable speaking and flexible scheduling.
Sprint formats are often highlighted as motivating and effective for rapid progress.
Common complaints
- Some users report subscription complexity, auto-renewal confusion and difficulty refunding unused credits.
- Complaints include strict sprint refund rules, charges differing from advertised prices and slow or unhelpful support in some cases.
Documentation checklist
What to collect before cancelling
- Account email and username, subscription start date and plan name.
- Payment receipts, bank or card statements showing charges.
- Records of class attendance or redeemed credits (dates and times).
What to keep after cancelling
- Cancellation confirmation (screenshot or email) and any refund correspondence.
- Reference numbers, support ticket IDs and names of support staff if provided.
Common mistakes
Missing proof or dates
Not saving payment receipts, subscription confirmations or class records makes refund disputes harder to resolve.
Always capture the date you signed up and the exact time you requested cancellation.
Assuming credits remain usable
Some users assume unused credits remain available after cancellation; verify the plan terms as credits may expire or be unusable without an active subscription.
Also avoid assuming auto-renew is off without receiving a cancellation confirmation.
Comparative recap
Plan features at a glance
Below is a concise comparison of common Lingoda options and their cancellation/refund characteristics.
Quick reference
| Plan | Cancellation window | Refund eligible | How to cancel |
|---|---|---|---|
| Monthly (Flex) | Cancel anytime (prevents renewal) | Refunds generally depend on billing rules; check policy | Account dashboard (recommended) |
| Sprint | Cancelable within first 14 days | Money-back within 14 days minus classes taken | Contact Customer Support to cancel |
| 7-day free trial | Cancel within 7 days | No charge if cancelled during trial | Account dashboard or support |
After cancelling
Confirm and monitor
Save the cancellation confirmation and monitor your bank/card statement for stopped renewals or refunds.
If a charge posts after cancellation, contact support immediately with your documentation.
Helpful official links
- Lingoda homepage: https://www.lingoda.com/en/
- Lingoda pricing and offers: https://www.lingoda.com/en/pricing
- Email Customer Support: contact@lingoda.com
- UAE consumer protection guidance: UAE Government - Consumer Protection
Address
Company headquarters
Lingoda GmbH
Zimmerstraße 69, 10117 Berlin, Germany
Contact details
Use the official site or email for support and cancellations: Lingoda • contact@lingoda.com
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.