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Pearson

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UAE

Cancellation service #1 in UAE

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Pearson Subscription | Postclic
Pearson
516 North Ogden Ave, Suite 111
60642 Chicago United States
K12MENASupport@pearsoned.com
Cancellation of Pearson contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pearson service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pearson
516 North Ogden Ave, Suite 111
60642 Chicago , United States
K12MENASupport@pearsoned.com
REF/2025GRHS4

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Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Pearson. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Pearson: Easy Method

What is Pearson

Overview

Pearson is a global education company that provides textbooks, digital learning platforms, test delivery (including PTE), and subscription study services. It serves students, educators and institutions with a mix of physical and digital products.

Services in the UAE

In the United Arab Emirates Pearson offers local and global products: printed books, online subscriptions (e.g., Revise Online, Pearson+), and test delivery services such as PTE. Support and purchases can be handled via account, phone or official support pages.

How to cancel Pearson

Cancel online (recommended)

  • Sign in to your Pearson account at pearson.com or the product-specific portal.
  • Go to Account Settings or Subscriptions, find the active subscription and choose Cancel or Manage auto-renewal.
  • Follow on-screen prompts and keep confirmation emails or screenshots for records.

Cancel by phone or email

  • Call Pearson UAE support at 80004446792. Phone and the online account methods are the preferred and fastest options.
  • If phone is not possible, contact Pearson support via the official support portal: support.pearson.com.
  • When you contact support, provide account details, order number, product name and reason for cancellation.

What happens when you cancel

Access after cancellation

When you cancel a subscription, access may continue until the end of the paid period depending on your plan and timing of cancellation.

For some services, if you cancel within the statutory window but have already used the service, access may be retained and refunds prorated.

Auto-renewal and data

Many Pearson subscriptions are auto-renewing. Cancelling stops future renewals but does not always provide a refund unless within the allowed refund window.

Pearson retains account and purchase records per its privacy policy; request account deletion via support if required after cancellation.

Will I get a refund?

General refund rules

Pearson commonly offers a 14-day right to cancel for many products and subscriptions, subject to conditions (see exceptions below).

Physical, unopened goods normally qualify for a full refund within 14 days. Digital downloads and opened items are refundable only if faulty.

Subscription and product exceptions

  • Revise Online subscription: You have a 14-day right to cancel with refund. If you used the service before cancelling, refund may be prorated for time used.
  • Pearson+ / eTextbook subscriptions: These are auto-renewing. Refunds are only available during the refund period stated at purchase; after that refunds are generally non-refundable.
  • PTE and exam bookings: Users report strict, often inflexible rules around ID and attendance; refunds may be denied if you are turned away for ID mismatches (e.g., middle-name issues).

Pearson plans and pricing

Pricing availability

No comprehensive AED pricing for Pearson subscription services in the UAE (2024/2025) is publicly available.

For exact prices contact Pearson support or check the product page in your account before purchase.

Contact to confirm pricing

Use the phone number 80004446792 or the official support portal to request current UAE pricing and promotional offers.

Plan / Product Price (AED) Notes
Online subscriptions (Revise Online, Pearson+) Contact for pricing Auto-renewing; check refund period at purchase
Digital textbooks / eBooks Contact for pricing Generally non-returnable after download
Local in-person preparation course (example) AED 1,800 Non-subscription, local price found for a specific course

Your consumer rights in United Arab Emirates

UAE cancellation and refund protections

UAE consumer protection law requires sellers to provide clear refund and cancellation information and to honour statutory rights where terms are unfair or not communicated.

Where Pearson’s terms conflict with local law, UAE consumer protection provisions may grant additional remedies.

How to escalate locally

  • If you suspect unfair practices or an incorrect denial of refund, keep records of communication and receipts.
  • Seek help via the UAE government consumer protection page: u.ae - Consumer Protection.
  • You can also contact the Ministry of Economy for consumer complaints: economy.gov.ae.

Customer experiences

Positive feedback

Some UAE users report good experiences with local training and reliable educational resources for study preparation and online learning.

Well-delivered instructor-led courses in Dubai and quality learning content are cited positively in local reviews.

Negative feedback and common issues

Global reviews report difficulties cancelling subscriptions, hidden auto-renewals, poor website usability and slow support response.

PTE test takers have reported ID verification problems (e.g., middle-name mismatches) that led to missed tests and denied refunds or rescheduling.

Documentation checklist

What to have ready

  • Order number or subscription ID.
  • Account email/username and phone number used for purchase.
  • Receipt, payment confirmation or bank statement showing the charge.

Proof for refunds or disputes

  • Cancellation confirmation (email or screenshot).
  • Evidence of service usage or non-delivery (if relevant).
  • Photocopy/photo of the ID used for test bookings (for PTE disputes).

Common mistakes

Missing the refund window

Many users assume all subscriptions are refundable. Missing the 14-day window or the product-specific refund period often results in no refund.

Always check refund terms at purchase and cancel promptly if you change your mind.

ID and booking errors

For tests like PTE, mismatched name fields (middle name missing or misplaced) can lead to being denied entry with little recourse.

Double-check all booking details before payment and correct passport/ID names to match the booking exactly.

Comparative recap

Quick service comparison

How they differ on cancellation and refunds

Service Cancellation window Refund policy Key note
Physical products (unopened) 14 days Full refund if unopened Return required; opened/digital only if faulty
Revise Online subscription 14 days Refund within 14 days; prorated if used Cancel via account or support
Pearson+ / eTextbooks Varies (refund period stated at purchase) Refund only if cancelled during purchase refund period After period, generally non-refundable
PTE test bookings Strict; dependent on test rules Often non-refundable for no-shows or ID issues Ensure ID and booking match exactly

After cancelling

What to check immediately

Save cancellation confirmation and any reference numbers. Verify whether access continues until end of billing period or is revoked immediately.

Monitor your card or bank statement for any expected refund and note expected processing times shared by support.

Useful official links

Address

Primary contact details

Phone (UAE support): 80004446792.

Registered address (corporate)

516 North Ogden Ave, Suite 111, Chicago, IL 60642.

FAQ

To cancel your Pearson subscription online, sign in to your account at pearson.com, navigate to Account Settings or Subscriptions, locate your active subscription, and select Cancel or Manage auto-renewal. Ensure to keep confirmation emails or screenshots as proof.

Yes, you have a 14-day right to cancel your Revise Online subscription for a full refund. If you have used the service before canceling, the refund may be prorated based on the time used.

After canceling your Pearson subscription, you may retain access until the end of the current paid period, depending on your plan and the timing of your cancellation.

You can call Pearson UAE support at 80004446792 to initiate your cancellation. Make sure to have your account details and order number ready for a smoother process.

Refunds for Pearson+ subscriptions are only available if canceled during the refund period stated at purchase. After that period, refunds are generally non-refundable.