Cancel PHOTOMATH online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Photomath service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Photomath: Easy Method
What is Photomath
Overview
Photomath is an educational app that helps users solve math problems by scanning equations with a camera and providing step-by-step explanations.
It offers a free tier with core problem-solving features and a premium subscription ("Photomath Plus") that unlocks advanced explanations and additional learning aids.
Main features
Key features include camera scanning, stepwise solutions, and explanatory content that aims to act as a virtual tutor for learners.
Some advanced content (animated tutorials, textbook solutions, extended "how" and "why" guidance) is behind a paid subscription.
How to cancel Photomath
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Go to Subscriptions, find Photomath, and select Cancel Subscription.
- Cancel at least 24 hours before the end of the current billing period to avoid automatic renewal.
- Benefits continue until the end of the billing cycle after cancellation.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select Photomath and tap Cancel subscription, then follow the prompts.
- Cancel at least 24 hours before the billing period ends. Access continues until the cycle ends.
Cancel via Photomath website (Web)
- Sign in at https://photomath.com/.
- Go to Billing or Subscription settings in your account and follow the cancellation prompts.
- After cancelling on the web, subscription benefits remain until the end of the paid period.
Cancel by email or postal mail (alternative methods)
- Email: Send a cancellation request to support@photomath.com with your account details.
- Postal: Send a written cancellation request to Photomath LLC at the company address (see Address section).
- These methods may take longer; include account email, purchase date, and platform used for purchase.
What happens when you cancel
Access after cancelling
After cancellation, your paid benefits continue until the end of the current billing cycle.
You will not be charged again after the current paid period ends if cancellation was successful.
Renewal and billing
Subscriptions are set to auto-renew unless cancelled. App Store and Google Play manage billing for in-app purchases.
To stop future charges, cancel through the same platform used to purchase.
Account and data
Your Photomath account (email, history) typically remains active after subscription cancellation, but premium content access is removed.
If you want data removed or account deactivated, contact support at support@photomath.com.
Will I get a refund?
Refund policy for UAE users
Photomath's Terms grant a 14‑day right of withdrawal only to EEA/UK consumers; this statutory right does not apply to UAE users.
Therefore UAE users do not have an automatic 14‑day withdrawal right under Photomath's published terms.
Platform-handled refunds (Apple & Google)
- Purchases made via Apple App Store: refund requests must be made to Apple; refunds are not guaranteed and are at Apple's discretion.
- Purchases made via Google Play: refund requests follow Google's policies; short accidental-purchase windows may allow refunds, but outcomes vary.
Exceptions and practical notes
Always cancel the subscription before requesting any refund; some platforms require active subscription status at refund time.
If you need help, contact Photomath support for guidance, but platform vendors (Apple/Google) control final refund decisions.
Photomath plans and pricing
Available UAE prices (App Store)
Prices shown below are from the UAE App Store listing. The exact billing period for each price tier is not specified in the listing.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Photomath Plus | AED 37.99 | Unknown (see note) | Premium features: step-by-step explanations, visual aids, extra tips |
| Photomath Plus | AED 154.99 | Unknown (see note) | Premium features |
| Photomath Plus | AED 192.99 | Unknown (see note) | Premium features |
| Photomath Plus | AED 229.99 | Unknown (see note) | Premium features |
Pricing notes
To confirm exact billing periods (monthly, 6‑month, annual), check the in-app purchase flow on your device before completing a purchase.
For official information visit Photomath official site or the app listing in your local App Store / Google Play store.
Your consumer rights in United Arab Emirates
Withdrawal rights
Photomath's Terms grant a 14‑day withdrawal period only to EEA/UK consumers; this does not apply to UAE residents under those Terms.
UAE users should not expect the same statutory withdrawal protections that apply in the EEA/UK for digital purchases from Photomath.
Refund rights and platform control
Because purchases are processed by Apple or Google, refund eligibility for UAE users is governed by those platforms' policies.
Both platforms generally treat digital purchases as final; refunds are possible but uncommon and considered case-by-case.
Governing law and disputes
Photomath's Terms specify that for non‑EEA/UK users, California law applies and disputes are to be filed in Santa Clara County, California courts.
UAE consumers should be aware that contractual jurisdiction is outside the UAE if they accept Photomath's Terms.
Customer experiences
Positive feedback
Many users praise Photomath for clear step-by-step explanations and ease of use, often calling it a helpful study tool or "virtual tutor."
Core equation-solving features remain free and are valued for quick, accurate results in many cases.
Common complaints
Users have expressed frustration that advanced features were moved behind a paywall and that subscriptions auto-renew without clear prompts.
There are complaints about affordability and perceived loss of formerly free content.
Refund and accuracy issues
Some users report difficulty obtaining refunds, and that refund processes can be vague or unsuccessful if account details change.
Occasional scanning misinterpretation can produce incorrect solutions; double-check important results before relying on them.
Documentation checklist
What to prepare before cancelling or requesting a refund
- Account email used for the purchase.
- Receipt or order ID from Apple or Google (found in purchase history).
- Purchase date and platform (App Store, Google Play, or Web).
How to submit your request
- For App Store purchases: use Apple support (report a problem) and include the App Store receipt.
- For Google Play purchases: use Google Play Help → Order History and submit a refund request, attaching relevant receipts.
- If emailing Photomath, include account email, receipt/order ID, platform, and clear cancellation/refund request.
Common mistakes
Failing to cancel on the correct platform
Example: buying through the App Store but trying to cancel via the Photomath website - this will not stop App Store billing.
Always cancel on the same platform used to purchase (App Store, Google Play, or Web).
Waiting past the cutoff
Example: cancelling less than 24 hours before renewal can result in an unexpected renewed charge because platforms often require 24‑hour notice.
Set a calendar reminder a few days before renewal to avoid missed deadlines.
Not keeping receipts
Example: requesting a refund without an order ID or receipt slows resolution and may cause denials from Apple/Google.
Save the purchase confirmation email or screenshot the in-app receipt immediately after purchase.
Comparative recap
Quick method comparison
The table below compares cancellation steps, refund likelihood, and typical actions depending on where you purchased Photomath.
| Method | How to cancel (summary) | Refund likelihood for UAE users | Key requirement |
|---|---|---|---|
| App Store (iOS) | Cancel via App Store account → Subscriptions; cancel >=24 hours before period end. | Low - Apple handles refunds; discretionary. | Keep App Store receipt and cancel on Apple. |
| Google Play (Android) | Cancel via Google Play → Subscriptions; cancel >=24 hours before period end. | Low to moderate - Google may refund in short accidental-purchase window. | Use Google Play order details when requesting refund. |
| Web (Photomath site) | Sign in at Photomath website → Billing/Subscription → Cancel. | Refunds handled per Photomath/merchant terms; outcome varies. | Save web purchase confirmation and account info. |
| Email / Postal | Send cancellation request to support@photomath.com or by post with account details. | Low - Photomath can advise but platform vendors control refunds for in-app purchases. | Include order ID, purchase platform, and account email. |
Key takeaway
For UAE users, cancellation must be done on the same platform used to buy Photomath; refunds are rare and decided by Apple/Google or Photomath case-by-case.
Keep receipts and cancel at least 24 hours before renewal to avoid unexpected charges.
After cancelling
Useful links
- Photomath official site: https://photomath.com/
- Apple subscriptions help: https://support.apple.com/en-us/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
Next steps
Verify cancellation confirmation from the platform or Photomath support and keep records of the confirmation email or screenshot.
If you need a refund, submit the request to the platform that processed the sale and include receipts and cancellation confirmation.
Address
Company address
Photomath LLC
1600 Amphitheatre Parkway, Mountain View, California 94043, USA
How to contact by post
If you send a postal cancellation, include your account email, order ID or receipt, clear statement of cancellation, and date of purchase.
Consider also emailing support@photomath.com so there is an electronic record of your request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.