Cancel AHA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aha service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Aha: Easy Method
What is Aha
Service overview
Aha is an on‑demand streaming service offering Telugu and regional films, series, and shows on a subscription basis. It provides apps and a web player for viewing content across devices.
Subscription model
Access to Aha content requires an active paid subscription, which renews monthly or annually depending on the plan. Purchases can be made directly through Aha or via third‑party app stores.
How to cancel Aha
Cancel via Aha website (recommended)
- Sign in at the Aha website or app.
- Go to Settings → Account → Billing.
- Click the Cancel button to stop automatic renewal.
- Note: Cancellation takes effect at the start of the next billing period.
Cancel via Apple App Store or Google Play
- If you subscribed through Apple, open your iPhone Settings > your name > Subscriptions and cancel there.
- If you subscribed through Google Play, open Google Play > Payments & subscriptions > Subscriptions and cancel there.
- Use the platform’s subscription manager; Aha cannot cancel app‑store subscriptions for you.
Need further help
- If you cannot cancel online, contact Aha support for assistance.
- For direct help, use the official website or the support email listed below.
What happens when you cancel
Access after cancellation
When you cancel a direct subscription, you retain access until the end of your current paid period. The service will not renew after that date.
Billing and account data
Any outstanding charges for the current term may remain payable even after cancellation. Your account and viewing history are typically retained unless you request deletion.
Will I get a refund?
Aha direct purchases
Aha’s published policy states it does not provide refunds or credits if you terminate a subscription before the end of the paid term. No partial refunds are generally offered.
Purchases via Apple or Google
If you bought your subscription through the Apple App Store or Google Play, refund requests must be made to the respective app store and will follow their refund rules.
Exceptions and cooling‑off
- Local consumer laws in the UAE may provide rights such as a cooling‑off period for distance contracts unless the digital content has been fully performed.
- Aha’s terms typically deny refunds once streaming or content access has started, which is often considered "performance" under such rules.
Aha plans and pricing
Pricing availability
Official, up‑to‑date plan prices for Aha (UAE pricing in AED) are not published here. Pricing can vary by region and by whether you purchased via the website or an app store.
How to get exact pricing
Visit the official Aha website or check the subscription page in your device’s app store for accurate, current prices and local taxes.
| Plan | Price (AED) | Notes |
|---|---|---|
| Individual / Monthly | Contact for pricing | Check official site or app store for current local price |
| Individual / Annual | Contact for pricing | Annual billing may offer a lower effective monthly cost |
| Other plans | Contact for pricing | Regional or promotional plans vary by market |
Your consumer rights in United Arab Emirates
Cooling‑off and refunds under UAE law
UAE consumer protection rules (for example Cabinet Resolution and federal consumer protection provisions) may allow a cooling‑off period for distance sales of digital content.
However, the right to cancel without refund may not apply if the digital service has been fully performed or streaming/access has begun.
How terms interact with mandatory law
Aha’s published terms refuse refunds once content is accessed, but mandatory UAE consumer protections may override contractual terms in specific cases.
If you believe local law gives you rights, contact the UAE consumer protection authority via the Ministry of Economy for guidance.
Customer experiences
Positive feedback
Many UAE users praise Aha for strong content selection, useful features for product discovery, and responsive customer support.
Reviewers often single out rich regional content and a helpful support team as key strengths.
Common complaints
Some customers report occasional UI sluggishness and the need to refresh pages to see updates. Performance can feel clunky for certain workflows.
Pricing and paywalled features are also mentioned as pain points, especially for smaller teams or individual subscribers.
Documentation checklist
What to gather before contacting support
- Your Aha account email address and username.
- Order ID or receipt number (for web purchases) or app store purchase receipt.
- Payment method details (last 4 digits of card) and billing period information.
- Screenshots showing your subscription status and any error messages.
For app‑store purchases
- Include the Apple or Google Play order/receipt ID and a copy of the app store purchase email.
- Note the device used and the date/time of the transaction.
Common mistakes
Removing users instead of cancelling
A common error is removing users or deleting the app while expecting the subscription to stop. Removing users or uninstalling the app does not cancel the paid subscription.
Assuming immediate refunds or instant cancellation
Many users expect immediate refunds or loss of access on cancellation. In reality, cancellation typically prevents renewal but preserves access until the paid period ends; refunds are not automatically provided.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refund policy | Effective date |
|---|---|---|---|
| Web (Aha website) | Settings → Account → Billing → Click Cancel | No refunds generally for early termination | Ends at start of next billing period |
| Apple App Store | Manage subscriptions in your Apple ID settings | Request refund via Apple; Aha does not control refunds | Based on app‑store subscription rules |
| Google Play | Manage subscriptions in Google Play account | Request refund via Google Play; Aha does not control refunds | Based on app‑store subscription rules |
What this means for you
If you subscribed directly, cancel on the Aha site to stop renewals and keep access until your period ends.
If you used an app store, cancel through that store and follow its refund process if you want a refund.
After cancelling
Immediate checks
- Confirm cancellation in your Aha account billing page and save any confirmation email or screenshot.
- Verify the expiry date to know how long you retain access after canceling.
Helpful official links
- Aha official website
- Manage Apple subscriptions
- Manage Google Play subscriptions
- UAE Ministry of Economy (consumer information)
- For direct support via email: support@aha.video
Address
Company address
Arha Media & Broadcasting Pvt. Ltd.
4th Floor, 8‑2‑337, Road No.3, Banjara Hills, Hyderabad 500034, India.
Contact options
Phone (regional support may vary): +91‑630‑900‑1111.
Email: support@aha.video. Use the official website for additional contact and help resources.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.