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Cancel AUDIBLE online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Audible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Audible: Easy Method
What is Audible
Overview
Audible is a subscription service for audiobooks, podcasts and spoken-word content operated by Audible, Inc.
Members receive access to a catalog, plus credits or catalog titles depending on the plan and purchase method.
How the service works
Memberships can be billed directly by Audible or through third-party app stores (Apple App Store or Google Play).
Billing origin determines how you manage and cancel the subscription.
How to cancel Audible
Cancel via Audible website (recommended for direct subscriptions)
- Open a desktop browser and sign in at your Audible account.
- Go to Account Details (or Membership settings) and choose "Cancel membership".
- Follow the on-screen prompts; cancellations cannot be completed in the Audible mobile app.
- After cancellation you should receive an email confirmation.
Official Audible cancellation guidance: Audible Help Center - Cancel.
Cancel via Apple App Store or iOS
- If you subscribed through Apple, open iPhone Settings → your name → Subscriptions → Audible.
- Find Audible and tap Cancel Subscription; Apple processes the cancellation.
- Audible’s site or app cannot cancel an App Store subscription for you.
See Audible's terms for App Store subscriptions: Audible Conditions of Use.
Cancel via Google Play Store
- If billed via Google Play, open the Google Play Store app → Menu → Subscriptions → Audible.
- Select Audible and choose Cancel subscription; Google manages the billing and cancellation.
- Do not try to cancel a Google Play subscription directly from Audible.com.
What happens when you cancel
Access to purchased content
Purchased audiobooks remain in your Audible library after cancellation and can be accessed indefinitely.
Keep copies tied to your Audible account even when you are no longer a member.
Membership and billing effects
Cancellation stops future automated renewals; you will not be billed after the cancellation takes effect.
If billed through Apple or Google, cancellation must be handled via those stores.
Credits and entitlements
- For Audible-billed accounts, unused credits typically expire immediately on cancellation.
- If billed through Apple or Google, credits may persist according to those stores’ rules.
- Purchased titles obtained with credits remain in your library.
Will I get a refund?
Standard membership fee policy
Audible does not provide refunds for membership fees already paid; there are no prorated refunds for unused days.
This is the default policy for customer-initiated cancellations.
Exceptions and Audible-initiated refunds
If Audible terminates the membership (for example for account issues or service changes), Audible may issue prorated refunds for remaining days.
Refunds are not provided if termination is due to user violations or misuse.
Returns and title refunds
- Returns or exchanges for titles (especially those bought with credits) are handled under Audible’s returns policy while you are an active member.
- For support with title returns or questions, see Audible contact pages: Audible Contact.
Official legal terms: Audible Conditions of Use.
Audible plans and pricing
Prices shown in UAE Apple App Store (examples)
Prices below reflect Apple App Store listings visible in the UAE and may vary by region or tax settings.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| US Premium Plus Monthly (via App Store) | AED 62.99 | Monthly | 1 credit + Plus Catalog (US tier via App Store) |
| UK Premium Plus Monthly (via App Store) | AED 39.99 | Monthly | 1 credit + Plus Catalog (UK tier via App Store) |
Notes on pricing
Audible does not display a dedicated UAE AED monthly plan publicly outside the app store listings.
In-app purchase prices may differ by Apple/Google region; check your App Store or Google Play subscription screen for exact amounts.
Your consumer rights in United Arab Emirates
Key rights relevant to Audible subscriptions
- You retain ownership of purchased audiobooks in your Audible library after cancellation.
- Unused credits' treatment depends on billing origin; Audible-billed accounts generally lose unused credits on cancellation.
- If you purchased via Apple/Google, you must cancel through those platforms and their rules apply.
Local statutory protections (general guidance)
The UAE has consumer protection regulations covering goods and digital services; these may provide remedies for defective or misrepresented services.
For disputes about billing or access, you can contact local consumer protection authorities or the UAE Ministry responsible for consumer rights.
How to escalate a problem in UAE
- Collect account records, receipts and screenshots showing the issue.
- Contact Audible support first using official channels and request written confirmation.
- If unresolved, present your case to UAE consumer protection authorities with your documentation.
Customer experiences
Common positive feedback
Many users praise Audible for its large selection of audiobooks and availability of titles across genres.
Access to purchased titles and a broad catalog are frequent highlights.
Common negative feedback
- Some users report difficulties cancelling or confusion about whether Apple/Google vs Audible billed their subscription.
- Complaints include losing unused credits on cancellation and challenges contacting customer support.
- Occasional reports of unexpected loss of access to purchased content have been made by users.
Takeaways for UAE customers
Confirm who is billing you (Audible, Apple or Google) before cancelling to avoid mistakes.
Download or note receipts and check your credits before initiating cancellation.
Documentation checklist
Account and billing proof
- Your Audible account email and username.
- Subscription receipts or bank statements showing Audible/App Store/Google Play charges.
- Screenshots of subscription settings indicating billing origin (Audible, Apple or Google).
Support and escalation materials
- Copy of cancellation confirmation email (if available).
- Screenshots of unavailable content or error messages for access complaints.
- Notes of support interactions (dates, agent names, case numbers).
Common mistakes
Cancelling in the wrong place
Many users try to cancel in the Audible mobile app; this often fails if the subscription is billed via Apple or Google.
Always check whether Apple/Google billed you and cancel in the correct store if needed.
Not using credits before cancelling
Users sometimes cancel without redeeming credits; for Audible-billed accounts, credits typically expire on cancellation.
Redeem credits for titles before cancelling to avoid forfeiture.
Assuming refunds are automatic
Do not expect a prorated refund for unused days - Audible generally does not refund membership fees already paid.
If you believe a billing error occurred, gather documentation and contact support promptly.
Comparative recap
Quick comparison
| Method | Where to cancel | Unused credits | Refunds for membership fees |
|---|---|---|---|
| Web (Audible.com) | Audible account settings (desktop) | Typically expire immediately on cancellation | No prorated refunds (standard policy) |
| Apple App Store | iPhone Settings → Subscriptions → Audible | May persist according to Apple rules | Apple billing rules apply; Audible does not process |
| Google Play Store | Google Play Store → Subscriptions → Audible | May persist according to Google Play rules | Google billing rules apply; Audible does not process |
How to choose the right path
If Audible appears on your payment statement, cancel via Audible.com on a desktop browser.
If Apple or Google issued the charge, cancel within their subscription settings to ensure termination.
After cancelling
Verify cancellation
- Wait for and save the cancellation confirmation email from Audible.
- Check your account billing settings and upcoming statements to confirm no further charges.
Useful official links
- Audible cancellation/help: Audible Help Center - Cancel
- Audible legal terms and refund policy: Conditions of Use
- Audible contact/support: Audible Contact
Address
Corporate address
Audible, Inc.
101 Main St., 5th Floor, Cambridge, MA 02142, United States.
Customer support note
For account-specific questions, use Audible’s official contact and help pages rather than third-party sites.
Keep your account and billing documentation ready when contacting support.
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Please note, Postclic cannot:
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