cancellation DAZN: Easy Method

What is DAZN

Overview

DAZN is a subscription-based sports streaming service offering live and on-demand coverage of multiple sports, including boxing, soccer, golf and MMA.

The service is available on web, mobile and connected devices and uses account-based subscriptions managed through DAZN or third-party stores.

How it is delivered

Content is delivered via DAZN apps and dazn.com with live streams, replays, highlights and personalised features.

Billing and subscription terms depend on how you subscribed: directly with DAZN or through a third-party platform.

How to cancel DAZN

If you subscribed on dazn.com (web)

• Sign in at dazn.com.
• Go to the "My Account" page and follow the Manage Subscription / Cancel prompts.
• For monthly plans this starts a 30-day notice period during which you keep access.

If you subscribed via a third party or need other contact methods

• If subscribed through the App Store, Google Play, Amazon or another provider, cancel via that provider's subscription settings.
• You can also contact DAZN Help Center for support: DAZN Help Center.
• Support options include email (help@dazn.com), live chat via the Help Center, or postal correspondence (address below).

What happens when you cancel

Access after cancellation

For monthly plans cancelled on dazn.com, cancellation usually triggers a 30-day notice period; you retain access during that period.

Annual plans remain active until the end of the paid billing cycle after cancellation; no pro-rata refunds are issued for unused months.

Billing, renewal and data

Monthly cancellations stop renewal after the notice period; annual cancellations stop renewal at the cycle end.

DAZN continues to retain account and billing records per its policies; consult DAZN's help pages for privacy and data retention details.

Will I get a refund?

Cooling-off and standard refunds

DAZN provides a 14-day right of withdrawal (cooling-off) where a full refund is possible if digital content performance has not begun.

If eligible, refunds are typically processed to the original payment method within 14 days of DAZN receiving the cancellation notice.

Exceptions and potential fees

• If you consented to immediate provision of service (so content started), the 14-day right may be waived.
• DAZN may deduct a fee (example: 5% of the monthly price or an equivalent fixed amount referenced in its terms) even within the cooling-off period in some jurisdictions.
• Annual plans paid upfront are generally not refunded for unused months after cancellation.

DAZN plans and pricing

Standard DAZN plans (UAE)

Where to check current pricing

Prices can change; always verify current plans and prices on DAZN's official site before subscribing.

See the DAZN Help Center or your account page for billing confirmation and receipts.

Your consumer rights in United Arab Emirates

Overview of protections

UAE consumers are protected by national consumer protection rules that require clear information, fair contract terms and remedies for faulty or misrepresented services.

These protections apply to digital subscriptions, but specific remedies can depend on how and where you purchased the subscription.

How to take action in the UAE

• Check the UAE government consumer guidance: UAE Consumer Protection (u.ae).
• If a dispute remains unresolved, you can contact the Ministry of Economy or local consumer protection authorities to submit a complaint.
• For payment-related disputes consider contacting your card issuer to discuss reversal or chargeback options if charges continue after cancellation.

Customer experiences

Positive feedback

Many users praise DAZN for high-quality streaming, stable connections, useful highlights, a user-friendly app and good live stats and scores.

Positive reviews note personalised feeds and reliable delivery of major sporting events.

Common complaints

Negative feedback includes reports of being locked into long contracts after one-off purchases, unexpected renewals and difficulties obtaining refunds.

Other complaints mention unclear cancellation notice periods and inconsistent customer support responses; keep records when you cancel.

Documentation checklist

Before contacting support

• Account email and username used for subscription.
• Order confirmation or receipt showing plan, date and payment method.
• Screenshots of subscription details, billing history and cancellation attempts.

If you escalate a dispute

• Copy of any chat transcripts or emails with DAZN support.
• Bank or card statements showing the charge(s) in question.
• Details of third-party subscriptions (App Store, Google Play, Amazon) if applicable.

Common mistakes

Assuming pay-per-view is one-off

Some users expect a single event charge, but certain PPV purchases can trigger a longer subscription or annual commitment.

Always check the purchase screens and terms before completing a transaction to avoid inadvertent subscriptions.

Canceling via the wrong channel

If you subscribed through Apple, Google or Amazon, cancelling on dazn.com will not stop charges; you must cancel through the provider.

Also, cancelling but not saving confirmation or failing to check the notice period can lead to unexpected renewals or extra charges.

Comparative recap

Quick plan comparison

Key takeaways

• Cancel on the platform where you subscribed to stop renewals effectively.
• Check the 14-day cooling-off rules and whether you consented to immediate service when you subscribed.

After cancelling

What to check immediately

Save cancellation confirmation and note the date your access will end.

Monitor your payment method for any further charges and retain receipts for any disputes.

Useful official links

• DAZN Help Center: https://help.dazn.com/hc/en
• DAZN cancellation article: How do I cancel my subscription?
• UAE Consumer Protection information: UAE Consumer Protection

Address

DAZN postal address

DAZN international HQ (postal contact): 12 Hammersmith Grove, London, England, W6 7AP.

Support contact summary

• Email: help@dazn.com (use for records and escalation).
• Help Center & live chat: DAZN Help Center.