Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Dramabox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Dramabox: Easy Method
What is Dramabox
Overview
Dramabox is a subscription-based streaming service offering a library of Asian dramas, including Korean, Chinese and Taiwanese titles.
The service is provided via apps and a website and uses in-app purchases and web/PayPal payments for subscriptions.
Where it’s available
Dramabox is accessible through mobile apps (iOS and Android) and via the Dramabox website.
Billing may occur through the App Store, Google Play, PayPal, or directly on the Dramabox site depending on how you subscribed.
How to cancel Dramabox
Cancel via App Store (iOS)
- Go to iPhone Settings → tap your Apple ID → Subscriptions → find Dramabox → Cancel.
- Must cancel at least 24 hours before renewal to stop auto‑renewal.
Cancel via Google Play (Android)
- Open Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select Dramabox → Cancel subscription.
- Follow on‑screen prompts to confirm cancellation.
Cancel via Web / PayPal or Dramabox website
- If subscribed via PayPal: log in → Settings → Payments → Manage pre‑approved payments → find Dramabox → cancel.
- If subscribed via the Dramabox website: send a cancellation request to support by email or the contact form; email is usually the fastest method.
- Preferred contact email (as published): dramaboxbusiness@gmail.com.
Important note
- Deleting the app or deleting your Dramabox account does NOT cancel your subscription.
- You must cancel through the platform you used to pay or contact Dramabox support directly.
What happens when you cancel
Access after cancellation
After you cancel, you typically keep access until the end of the current billing period.
Access does not usually end immediately unless stated otherwise at the point of sale.
Auto‑renewal and future charges
Cancelling stops future auto‑renewals, but it does not automatically refund already‑paid fees.
Confirm cancellation by checking your App Store, Google Play, PayPal, or bank statement for future charges.
Account data and content
Cancelling a subscription does not always delete your account or viewing history - contact support if you want account deletion.
Keep copies of receipts and cancellation confirmations for your records.
Will I get a refund?
Refunds for Apple/Google payments
Refunds for purchases through the App Store or Google Play must be requested through the respective platform.
Use Apple or Google’s official refund request process; platform policies determine outcomes.
Refunds for Web / PayPal payments
- Refunds may be possible within 14 days only if a money‑back option was explicitly offered at checkout (web/PayPal).
- Generally, refunds are not provided for a personal change of mind unless the seller promised a refund policy.
General refund guidance
- Fees are generally non‑refundable unless the seller explicitly states otherwise or local consumer law requires it.
- Refunds are unlikely after charges have processed; immediate cancellation is the main remedy to stop future charges.
Dramabox plans and pricing
Pricing summary
The App Store listing for UAE shows several in‑app purchase price points in AED but does not specify billing periods in the listing.
See the table below for price points reported in the UAE store.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Membership | AED 49.99 | Not specified | In‑app purchase labeled "Membership" |
| Membership | AED 29.99 | Not specified | In‑app purchase labeled "Membership" |
| Membership | AED 14.99 | Not specified | In‑app purchase labeled "Membership" |
| Special offer | AED 12.99 | Not specified | In‑app purchase labeled "Special offer" |
| Special offer | AED 2.99 | Not specified | In‑app purchase labeled "Special offer" |
Note on billing periods
The App Store listing does not specify whether prices are monthly, weekly, or one‑time.
If you need exact billing intervals, check your purchase receipt or contact support before subscribing.
Your consumer rights in United Arab Emirates
Refund windows and guarantees
There is no universal automatic 14‑day right to refund for digital content in the UAE unless a money‑back guarantee was explicitly offered at purchase.
Where a refund policy was promised at checkout, that promise governs refunds for web/PayPal purchases.
Platform purchases and local law
Purchases made through Apple or Google are subject to Apple/Google refund policies rather than Dramabox’s own refund terms.
If you believe you were charged fraudulently, contact your bank and the platform (Apple/Google/PayPal) and keep evidence of the charge.
Where to seek help
If you have unresolved issues, you can contact local consumer protection authorities in the UAE for guidance on digital content disputes.
Document your communications and receipts to support any complaint to authorities or your payment provider.
Customer experiences
Positive feedback
Some users praise the app’s content selection and find the service useful for catching up on episodes.
Example: a Trustpilot comment noted enjoyment of the content while mentioning paid elements for new episodes.
Negative feedback and recurring issues
- Multiple reports of unexpected or unwanted charges and difficulty cancelling subscriptions.
- Complaints about app errors, login problems, aggressive ads, and confusing in‑app coin systems.
- Some users on forums reported feeling overcharged or that paid coins were wasted.
Balanced takeaway
While some users enjoy the content, recurring complaints about billing and app behavior suggest checking the subscription method and keeping proof of purchase.
If you have problems, escalate swiftly to the payment platform and keep records of all communication.
Documentation checklist
What to gather before you cancel
- Purchase receipt or order confirmation (App Store/Google Play/PayPal or Dramabox email).
- Bank or card statement showing the charge.
- Screenshot of subscription entry in App Store / Google Play / PayPal.
What to include when contacting support
- Your account email/username and transaction ID if available.
- Clear statement of the cancellation or refund request and desired outcome.
- Dates and copy of any error messages or app behavior that supports your claim.
Common mistakes
Assuming deleting the app cancels subscription
Many users uninstall the app thinking that removes the subscription; it does not.
Always cancel through the payment platform or Dramabox support to stop charges.
Waiting too long to cancel
Missing the required timeframe (for example, 24 hours before renewal on iOS) can cause an extra charge for the next period.
Check renewal dates on your platform subscription page and cancel early if you want to avoid an extra billing cycle.
Not keeping proof
Failing to save receipts, screenshots, or email confirmations makes refunds and disputes harder to resolve.
Always save transaction evidence and confirmation messages when you cancel.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund likelihood | Key notes |
|---|---|---|---|
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Dramabox → Cancel | Request via Apple; outcome per Apple policy | Cancel ≥24 hours before renewal to stop auto‑renewal |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Subscriptions → Dramabox → Cancel | Request via Google Play; outcome per Google policy | Follow Play Store prompts to confirm cancellation |
| Web / PayPal | PayPal settings → Manage pre‑approved payments → cancel, or contact Dramabox support | Refund possible only if money‑back was offered or per seller policy | Contacting support or PayPal quickly improves chances for help |
How to decide quickly
If billed via Apple/Google, use the platform’s refund and subscription pages first.
If billed via PayPal or card on the website, contact Dramabox support and PayPal/bank if needed.
After cancelling
Verify cancellation
- Check your App Store, Google Play, PayPal, or bank statement to confirm no further automatic charges.
- Keep confirmation emails or screenshots showing the subscription is cancelled.
Helpful official links
- Dramabox official website
- Apple - subscriptions and purchases help
- Google Play - manage subscriptions
- Contact support email: dramaboxbusiness@gmail.com
Address
Company address
STORYMATRIX PTE. LTD.
5001 BEACH ROAD, #07-37, GOLDEN MILE COMPLEX, SINGAPORE (199588)
Contact reminder
If you cannot cancel through the platform, send a clear cancellation request to Dramabox support and retain a copy of the message.
If charges persist, contact your payment provider (Apple/Google/PayPal/bank) to dispute unauthorized or recurring charges.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.