cancellation Zedge: Easy Method

What is Zedge

Overview

Zedge is an entertainment platform offering wallpapers, ringtones, notification sounds, and optional premium features through subscriptions and virtual currency.

Users access free content or pay for Zedge+ subscriptions, credits (virtual currency), or print-on-demand physical products where available.

How Zedge billing works

Zedge billing is processed either through app stores (Google Play, Apple App Store) or directly on Zedge for web purchases and credits.

Virtual currency (credits) is consumed inside the platform and some purchases are final according to Zedge Terms of Service.

How to cancel Zedge

Cancel via Google Play (Android)

• Open the Google Play Store app on your Android device.
• Tap your profile icon → Payments & subscriptions → Subscriptions.
• Select Zedge (or Zedge+) and tap Cancel subscription, then follow on-screen steps.
• You may also manage subscriptions at Google Play subscriptions help.

Cancel via App Store (iOS)

• On your iPhone or iPad open Settings → your name → Subscriptions.
• Find Zedge (or Zedge+) and tap Cancel Subscription, then confirm.
• Apple also documents subscription management at Apple subscription support.

Cancel via Zedge web or account settings

• If you subscribed directly on the Zedge website, sign in at Zedge and go to account or subscription settings to cancel.
• The Zedge Help Center and Terms note that managing direct subscriptions is done through your Zedge account settings; check the Terms at Zedge Terms of Service.

Notes and additional methods

• For purchases made through a third party (carrier billing, promos), contact that provider to stop renewals.
• If you cannot cancel in-app, contact your app store or Zedge support for guidance; keep receipts and account details ready.

What happens when you cancel

Access after cancellation

When you cancel a recurring subscription you usually keep access until the current paid period ends.

Access to subscription features ends at the expiration of the billing cycle; you will not be charged after cancellation.

Virtual currency and content

Virtual currency already spent remains with the account; unused credits are non-transferable and subject to Zedge rules for expiration.

Purchased digital items remain accessible unless account issues or moderation actions remove them.

Will I get a refund?

Virtual currency refunds

• Zedge states virtual currency purchases are final: non-refundable and non-transferable.
• No refunds are provided even if credits expire, are revoked, or the account is deleted (per Terms of Service).

Subscriptions and refunds

• Subscriptions renew automatically; Zedge does not offer a general refund guarantee but notes statutory consumer rights may apply.
• If your jurisdiction provides cooling-off rights (for example the EU 14‑day rule), those rights may permit refunds; Zedge disclaims limiting statutory rights.
• Some third-party guides claim refunds may be possible within 30 days, but that is not Zedge's official policy - contact your app store or bank for options.

Physical print-on-demand items

• Print-on-demand physical product returns are limited: no returns or exchanges except for wrong or damaged items.
• If an item is wrong/damaged you must contact Zedge within the stated short window (usually within one week) to request a refund or replacement.

Zedge plans and pricing

Pricing summary

Below are the Zedge+ subscription and credits prices for the United Arab Emirates (AED) as listed for UAE platforms.

Verify final pricing in your App Store or Google Play account before purchase as local taxes or promotions may change amounts.

Your consumer rights in United Arab Emirates

Applicability of UAE law

Zedge’s Terms say they do not intend to limit statutory consumer rights; for UAE consumers this means UAE consumer protection laws may apply.

Zedge does not explicitly reference UAE-specific rights in its public Terms of Service.

Where to seek help in UAE

• For disputes or complaints, UAE consumers can contact the Federal Competition and Consumer Protection Authority (CCPA): https://www.ccpa.gov.ae/.
• You can also contact your bank or card issuer to discuss chargeback options if a purchase is disputed and local law supports that remedy.

Customer experiences

Positive feedback

Some users praise Zedge for its wide selection of wallpapers and ringtones and report stable lifetime purchases without issues.

Positive reviews highlight the variety and long-term value for some subscribers.

Negative feedback

Multiple users report complaints about heavy ads, difficult cancellations, and unhelpful customer support in some cases.

Reports include account suspensions, trouble accessing previously purchased content, and disputes over refunds or credits.

Documentation checklist

What to gather before cancelling

• Screenshot or copy of the purchase receipt and the transaction date.
• The email address or username used for the Zedge account.
• Payment method details (last four digits of card) or app store receipt ID.

What to have for appeals or disputes

• Any correspondence with Zedge support or app store support.
• Dates of attempted cancellations and screenshots of subscription status.
• Order IDs for credits, subscriptions, or print-on-demand items and photos if a physical item is damaged.

Common mistakes

Failing to cancel in the right place

Many users try to cancel inside the app when the subscription was purchased through Google Play or Apple; this can leave the subscription active.

Always cancel in the same store/account where the purchase was made (Google Play, Apple ID, or Zedge web).

Assuming refunds are automatic

Assuming a refund will be issued after cancellation is a common error - virtual currency sales are final per Zedge Terms.

If you expect a refund, contact the app store or your bank promptly and provide documentation; statutory rights may still apply in some cases.

Comparative recap

Quick platform comparison

After cancelling

Check your account and receipts

Confirm your subscription status in the store where you cancelled and save cancellation confirmations or screenshots.

Monitor your card or PayPal for any unexpected charges after cancellation and contact your bank if needed.

Useful links

• Zedge Terms of Service: Zedge Terms of Service
• Zedge website: https://www.zedge.net/
• Google Play subscriptions: Google Play subscriptions help
• Apple subscription support: Apple subscription support
• UAE consumer authority: Federal Competition and Consumer Protection Authority (CCPA)

Address

Zedge corporate address

Zedge Inc., 1178 Broadway, 3rd Floor #1450, New York, New York 10001, United States.

Support and contact

For account-specific issues or escalation, use Zedge support through their website or the Help Center linked above.

Keep receipts and account details handy when contacting support or filing complaints with consumer authorities.