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Cancel CENTROBILL online
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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Centrobill service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Centrobill: Simple Process
What is Centrobill
Overview
Centrobill is a payment and billing platform that helps businesses manage recurring charges, invoicing, and automated payment collections.
It acts as a payment processor and merchant-of-record in some cases, while allowing merchants to control product, shipping, and returns.
How it appears to customers
Customers typically see Centrobill on statements as the payment processor for subscriptions or one-time charges initiated by merchants.
User reports vary from smooth automated payments to complaints about unexpected charges; official support is routed through Centrobill help channels.
How to cancel Centrobill
Fastest online method
- Go to the Centrobill help site: https://centrohelp.com.
- Log in to your account on the help page and click "Cancel membership."
- Follow the on-screen instructions; cancellation is processed online once completed.
Other accepted methods
- Email the merchant or Centrobill support if online access is unavailable; include account details and transaction IDs.
- Postal mail is sometimes accepted for formal cancellation requests; phone cancellation is not explicitly described as available.
- If you subscribed through an app store (Apple/Google), cancellation may need to be handled via that store's subscription management.
What happens when you cancel
Access and renewal
Cancelling stops automatic recurring billing according to Centrobill's processing timelines and your plan terms.
Standard memberships generally must be cancelled at least two business days before renewal to avoid the next charge.
Data and account status
Your account access and any stored billing information may remain available according to Centrobill's retention and privacy policies.
Special or trial offers often require at least 24 hours' notice before the trial end to avoid conversion to a paid subscription.
Will I get a refund?
Standard refund policy
Membership fees are non-refundable upon cancellation under Centrobill's terms of service, unless an exception is granted.
If Centrobill issues a refund, it will be returned only to the original payment method used for the transaction.
Exceptions and tangible goods
- Physical goods returns and refunds are handled by the merchant, not Centrobill; contact the merchant for returns.
- Users reporting unauthorized or fraudulent charges may request refunds, but refunds are discretionary and investigated case-by-case.
Centrobill plans and pricing
Pricing availability
No public AED pricing or fixed plan amounts were found for Centrobill for 2024/2025.
Centrobill uses custom pricing based on risk vertical, volume, payment method, and location; you must contact them for a quote.
Contact for pricing
| Plan | Price (AED) |
|---|---|
| Custom pricing | Contact for pricing - centrobill.com |
Your consumer rights in United Arab Emirates
General protection
UAE consumers are protected by federal consumer protection regulations enforced by the Ministry of Economy and local authorities.
These protections cover unfair commercial practices and require merchants to provide clear information about purchases.
Practical recourse for billing issues
- Centrobill states membership fees are non-refundable; there is no explicit 14-day statutory right to cancel refunds under Centrobill's terms.
- If you believe a charge is unauthorized, contact your bank or card issuer immediately to request a block or chargeback.
- Report persistent issues to the UAE Ministry of Economy: https://www.economy.gov.ae/.
Customer experiences
Positive reports
Some users report that Centrobill handled payments smoothly and had no issues with routine transactions or subscription management.
One user noted: "Took care of the payment for me and has no issues with the app." (Feb 29, 2024).
Negative reports
Multiple users describe unexpected charges, difficulty cancelling, and unauthorized withdrawals, with some calling the service a "scam."
Complaints include alleged double subscriptions, poor customer service, and claims of fraudulent billing practices.
Documentation checklist
Essential records to gather
- Account email and username used with Centrobill or the merchant.
- Transaction IDs, order numbers, dates, and exact amounts charged on your statement.
- Copies or screenshots of invoices, subscription pages, and the "Cancel membership" confirmation if available.
Supporting evidence for disputes
- Bank or card statement lines showing the Centrobill charge.
- All written communication with Centrobill or the merchant (emails, chat transcripts).
- Proof of return or merchant refund requests for physical goods, if applicable.
Common mistakes
Timing errors
Waiting until the renewal date or within the two-business-day window can result in an unwanted charge.
Cancel well before the renewal deadline; trial offers often require 24 hours' notice before expiry.
Assumptions and contact mistakes
Assuming refunds are automatic after cancellation can lead to surprises; Centrobill's policy is non-refundable unless approved.
Also, cancelling in the app store may be required for subscriptions made through Apple or Google rather than via Centrobill directly.
Comparative recap
At-a-glance comparison
| Feature | Centrobill | Typical Payment Processor |
|---|---|---|
| Pricing model | Custom pricing by risk, volume, payment method - contact for quote | Often tiered public pricing or per-transaction fees clearly listed |
| Cancellation method | Online via centrohelp.com, email or postal mail options | Online dashboard or app store subscription management for store-based subscriptions |
| Refund policy | Membership fees non-refundable by default; refunds to original payment method only | Varies; many processors support refunds and easier merchant-initiated reversals |
| Handling physical goods | Merchant handles returns/refunds; Centrobill processes payments only | Same for many processors - merchant responsible for returns |
Key takeaway
Centrobill can be convenient for merchants needing custom billing solutions, but UAE consumers should confirm cancellation and refund terms before subscribing.
Monitor statements and be prepared to contact your bank if charges appear unauthorized.
After cancelling
Immediate actions
- Save cancellation confirmation and any case or reference numbers from Centrobill or the merchant.
- Check your next bank or card statement to confirm the recurring charge has stopped.
Helpful links and next steps
- Centrobill homepage: https://centrobill.com/
- Centrobill help/cancellation: https://centrohelp.com
- UAE Ministry of Economy (consumer protection): https://www.economy.gov.ae/
- If you see unauthorized charges, contact your bank or card issuer immediately to request a block or chargeback.
Address
Corporate mailing address
Centrobill lists a physical address: 253 Main Street Matawan, NJ 07747, United States.
Use this address for postal cancellation requests or formal correspondence if required.
Contact reminders
Always include account identifiers, transaction details, and a clear cancellation request when sending mail.
Keep copies of any mailed documents and use tracked postage for proof of delivery when possible.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.