Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Earnin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Earnin: Easy Method
What is Earnin
Overview
Earnin is a mobile finance app that lets users access portions of their earned wages before payday. The service provides short-term cash advances based on hours worked rather than traditional loans.
How it works in brief
Users connect their bank account and employer or time-tracking data, then withdraw available earned pay. Earnin operates on a tip-based model for many features and offers optional paid speed-up or subscription services in USD.
How to cancel Earnin
Cancel via in-app chat (recommended)
- Open the Earnin app and tap the chat or help icon.
- Request account cancellation and confirm your account details in the chat.
- Follow any verification steps the agent provides to confirm closure.
Other cancellation methods
- Phone: call general inquiries at 888‑551‑1784 and leave a request or ask for account cancellation instructions.
- Email: send a cancellation request to care@earnin.com with your account email and details.
- Postal mail: send a written request to EarnIn Attn: Customer Care, 391 San Antonio Road, Third Floor, Mountain View, CA 94040.
- Card support: use the phone number printed on your Earnin card for card-related closures.
What happens when you cancel
Access and transactions
After cancellation you will lose access to the app features tied to an active account. You should not be able to initiate new advances once cancellation is processed.
Any outstanding advances, repayments, or scheduled transfers remain your responsibility until fully settled.
Account data and retention
Earnin may retain account records for legal, compliance, and tax purposes in accordance with its policies and applicable law.
If you have data-deletion requests, raise them with support; processing may be subject to verification and legal requirements.
Will I get a refund?
General refund policy
Earnin primarily operates on voluntary tips and optional USD-priced services; standard tipping is generally non-refundable once processed.
Subscription or speed fees (charged in USD) may be subject to Earnin's refund rules; contact support to request a review.
Exceptions and how to request
- If a charge was unauthorized or erroneous, contact support immediately with transaction details.
- For subscription cancellations, request a refund or pro-rata credit via chat or email; response times vary.
- Keep screenshots, transaction IDs, and dates to speed up investigations.
Earnin plans and pricing
Pricing availability
No official AED pricing or UAE App Store listing for Earnin was found. Earnin lists prices and fees in USD on its site and help pages.
For UAE residents, contact support for local pricing clarification and any currency conversions.
Summary table
| Plan / Feature | Price (UAE residents) | Notes |
|---|---|---|
| Tip-based cash advances | Contact for pricing | Primary model: users choose a tip; no official AED pricing available. |
| Live Pay (subscription) | Contact for pricing | Earnin lists Live Pay as $2.99/month (USD) where available; no official AED listing. |
| Lightning Speed (instant transfers) | Contact for pricing | Typical USD examples: $3.99 - $4.99 per transfer in markets where offered; verify for UAE. |
Your consumer rights in United Arab Emirates
Key protections
UAE consumers are protected by national consumer protection rules including rights to fair contract terms, clear pricing, and redress for unfair practices.
Financial products must comply with UAE regulations and advertising must not be misleading for UAE consumers.
How to make a complaint
- First contact Earnin support (chat, email, phone) and keep records of communications.
- If unresolved, file a complaint through the UAE Government Consumer Protection portal: u.ae - Consumer Protection.
- Keep transaction records, screenshots, and any correspondence to support your complaint.
Customer experiences
Positive feedback
Many users praise Earnin for quick access to small amounts of earned wages and a simple sign-up process.
The tip-based model is appreciated by users who prefer flexible, voluntary payments rather than fixed fees.
Common complaints
Complaints often relate to delays in transfers, unexpected verification requirements, or misunderstandings about fees in markets where Earnin prices differ by currency.
Users in regions without localized pricing or support sometimes report confusion over USD charges and currency conversion effects.
Documentation checklist
What to have ready
- Account email and phone number associated with your Earnin account.
- Recent transaction IDs or dates for the advances you want to discuss.
- Subscription receipts or screenshots showing charges (if requesting refunds).
Where to send documents
- In-app chat: attach screenshots and documents directly in the conversation.
- Email: send supporting files to care@earnin.com.
- Postal mail: include photocopies when sending to EarnIn Attn: Customer Care, 391 San Antonio Road, Third Floor, Mountain View, CA 94040.
Common mistakes
Not settling outstanding advances
Example: Users sometimes delete the app without ensuring all advances are repaid, leaving automatic debits or collections unresolved.
Assuming app uninstall equals cancellation
Example: Uninstalling the app does not necessarily close your account or stop scheduled repayments; always confirm cancellation with support.
Ignoring currency and bank conversion
Example: UAE users may miss that fees or subscriptions are charged in USD, leading to additional bank conversion or card network fees.
Comparative recap
Quick feature comparison
| Feature | Earnin | Traditional payday loans | Employer payroll advance |
|---|---|---|---|
| Fee model | Tip-based + optional USD fees | Fixed high fees and interest | Often no fee or nominal internal fee |
| Speed | Usually fast; instant options may carry fees | Can be fast but costly | Varies; may require employer approval |
| Regulation & transparency | Consumer-facing disclosures in USD; UAE specifics may be limited | Regulated but often criticized for cost | Generally transparent but depends on employer policy |
After cancelling
What to check immediately
- Monitor your bank account for any remaining debits or refunds for 1 - 2 billing cycles.
- Confirm cancellation receipt or reference from Earnin support and keep it on file.
Helpful links and next steps
- Earnin official site: earnin.com
- Earnin Help & Support: help.earnin.com
- UAE Consumer Protection information: u.ae - Consumer Protection
Address
Postal address
EarnIn Attn: Customer Care
391 San Antonio Road, Third Floor, Mountain View, CA 94040
Contact channels
Email: care@earnin.com
Phone: 888‑551‑1784 (general inquiries). For card support, use the number on your card or in the app.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.