cancellation Equifax: Easy Method

What is Equifax

Overview

Equifax is a global consumer credit reporting and identity services company that provides credit scores, reports, identity verification, and fraud-protection products.

It operates primarily from its global websites and offices; local UAE consumer credit reporting is handled by Al Etihad Credit Bureau (AECB) for many services and pricing in AED.

Core services

Equifax offers subscription-based monitoring, single-report purchases, and identity-theft protection to consumers and businesses.

For UAE-specific credit files and pricing, consumers commonly use the AECB services listed in this guide.

How to cancel Equifax

By phone

• Call Equifax cancellation support: 866‑640‑2273 (this is the dedicated cancellation line referenced by Equifax support materials).
• Have your account number, email, and billing details ready to confirm identity and request cancellation.

Online or in your account

• Log in to your account at https://www.equifax.com/.
• Navigate to Account Settings or Subscriptions, select the active plan, and choose Cancel or Manage Subscription.
• Follow prompts and save any cancellation confirmation number or email.

By mail or postal requests

• Send a signed cancellation request by post to Equifax’s mailing address (see Address section below).
• Include your account details, photocopy of ID, and a clear statement requesting service cancellation and refunds if applicable.

What happens when you cancel

Access and account status

Access to subscription features typically ends at the end of the paid billing period unless an immediate termination is specified.

Some services may be disabled immediately; retain screenshots or confirmation emails for your records.

Data retention and reports

Equifax may retain account and report data for a period required by law or company policy even after cancellation.

If you want data deleted or restricted, request that explicitly and follow up with the privacy/data-protection contact.

Will I get a refund?

Standard refund policy

Refunds depend on the specific Equifax product, the time since purchase, and the payment method used.

One-time report purchases are often non-refundable after delivery; recurring subscriptions may be pro-rated by policy.

Exceptions and disputed charges

• If you were billed in error or enrolled without consent, request an investigation and a refund.
• Keep receipts, confirmation emails, and bank statements to support refund claims.
• If a dispute is unresolved, you may escalate through your card issuer or local consumer protection authority.

Equifax plans and pricing

Pricing table

Notes on pricing

These prices reflect services from Al Etihad Credit Bureau (AECB) in the UAE and are shown here for consumer reference.

No Equifax-branded consumer pricing in AED could be located; local UAE consumers commonly use the AECB for official credit file requests.

Your consumer rights in United Arab Emirates

Data protection (PDPL)

The UAE has personal data protection rules (PDPL) that give residents rights to access, correct, and request deletion of personal data held by controllers.

To exercise these rights, make a written request to the data controller and keep records of your communication.

Consumer protection and complaints

• You can file complaints about billing or unfair practices with the AECB for credit reporting issues and with government consumer-protection channels.
• Use the UAE Government Portal (https://u.ae/en) for links to relevant authorities and complaint procedures.
• For UAE credit-file specific matters, consult the Al Etihad Credit Bureau site: https://www.aecb.gov.ae/.

Customer experiences

Common praise

Users often report that credit monitoring and identity alerts are useful for spotting errors or fraud early.

Many customers value single-report purchases for loan applications or tenancy checks.

Common complaints

• Some consumers report difficulty locating local pricing or region-specific support for UAE customers.
• Billing disputes and automatic renewals are a frequent source of complaints; keep confirmation records to avoid disputes.

Documentation checklist

Before you call or cancel online

• Account username/email and password.
• Billing method details (last four digits of card) and recent transaction date.
• Account or subscription confirmation number and any reference emails.

If sending mail or escalation

• Signed cancellation letter with date and account identifiers.
• Copy of passport or Emirates ID (where required by the bureau).
• Copies of receipts, cancellation confirmations, and any dispute correspondence.

Common mistakes

Forgetting recurring billing

Consumers often forget to cancel subscriptions before the next billing cycle, which can lead to unexpected charges.

Always note the renewal date and keep a cancellation confirmation for proof if a charge occurs after cancellation.

Insufficient identification or wrong contact method

Using the wrong phone number, email, or region-specific portal can delay cancellation; verify contact details before you proceed.

Failing to provide clear account identifiers when requesting refunds or deletions often slows resolution.

Comparative recap

Quick comparison table

How to choose

For UAE-specific credit files, start with AECB. For global identity monitoring, use Equifax or other international providers depending on your needs.

Compare features, local support availability, and refund/cancellation terms before purchasing.

After cancelling

What to check immediately

• Save cancellation confirmation emails, reference numbers, and the name of the agent you spoke with.
• Monitor your bank/credit statements for any unexpected charges for at least two billing cycles.
• Request written confirmation that auto-renewal has been disabled.

Useful links

• Equifax official site
• Al Etihad Credit Bureau (AECB) - UAE
• UAE Government Portal

Address

Equifax mailing address

Equifax Information Services LLC

P.O. Box 740241, Atlanta, GA 30374-0241, United States

Support phone

Cancellation and support line (referenced): 866‑640‑2273.

For UAE-specific credit file inquiries, consult AECB: https://www.aecb.gov.ae/.