Postclic unlimited subscription: promo at €2.00 for 48h with a mandatory first month at €49.00, then €49.00 per month without commitment
Cancel ETORO online
Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Etoro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Etoro: Easy Method
What is eToro
Platform overview
eToro is an online social trading and investment platform that lets users trade stocks, cryptocurrencies, ETFs and other assets, and to copy other traders' portfolios.
The platform offers demo accounts, copy-trading, and multi-currency deposits, with primary regulation by non‑UAE authorities depending on entity and jurisdiction.
Availability in the United Arab Emirates
eToro operates in the UAE via regional entities and may offer local support in Arabic and English.
Regulatory coverage and consumer protections for UAE residents depend on the specific eToro entity and applicable regulator.
How to cancel eToro
How to close your eToro account (online)
- Log in to your eToro account.
- Go to Settings > General > Close Account and submit the cancellation request.
- Follow any on-screen prompts and confirm the request; keep a copy of confirmation for records.
Cancel other eToro services and actions
- Cancel a pending withdrawal: Web or app > Withdraw Funds > Withdrawal history > press "Reverse" (only available if the withdrawal is not already marked "In Process").
- Recurring deposit plans: Some users report the app may not show a "Cancel" button for recurring deposits; if missing, contact support and keep screenshots of the plan and app state.
- Subscriptions purchased via stores or PayPal: Cancel via Google Play (Payments & subscriptions > Subscriptions > eToro), Apple App Store (Settings > Apple ID > Subscriptions > eToro) or PayPal (Settings > Payments > Manage automatic payments > eToro).
What happens when you cancel
Access to your account and positions
Closing an account typically prevents you from placing new trades and from using social/copy features.
Open positions may need to be closed or transferred before final closure; verify with support to avoid forced closures at market prices.
Funds, fees and data retention
Any remaining available balance is returned by withdrawal procedures; processed withdrawals are typically non‑refundable.
eToro retains account and transaction records per regulatory and internal retention policies; request details from support if needed.
Will I get a refund?
General refund policy
There is no general 14‑day money‑back policy for eToro as a digital trading platform; refunds are handled under withdrawal rules and relevant regulation.
Refund rights vary by jurisdiction and by payment method; applicable regulatory disclosures govern specific refund rights.
Withdrawal fees and exceptions
- Withdrawals are subject to a flat processing fee (verified example: USD 5 on amounts of USD 30 or more).
- If a withdrawal is not yet processed you can often cancel it using the "Reverse" option; once processed, fees are generally non‑refundable.
- U.S. money‑transmission laws may create narrow refund rights (e.g., written requests within 10 business days) in certain cases; these are jurisdiction‑dependent.
eToro plans and pricing
Pricing overview
eToro does not publish fixed AED‑denominated prices for 2024/2025; most fees are quoted in USD.
Use your card/bank provider rate for AED conversions when assessing costs.
| Item | Quoted amount / currency | Note |
|---|---|---|
| Withdrawal processing fee | USD 5 (typical; applies on amounts ≥ USD 30) | USD fee; convert to AED at your bank/card rate. Contact eToro for exact local pricing. |
| Other trading fees & spreads | Contact for pricing | Fees vary by asset and are quoted in USD on eToro; no fixed AED list published. |
Your consumer rights in United Arab Emirates
Regulatory and licensing context
Standard UAE consumer protections may not directly apply if eToro is not licensed by DFSA or ADGM entities that cover local consumer protections.
eToro is regulated by other international regulators (for example FCA and CySEC) and has been reported in regional coverage as operating under ADGM/FSRA structures for some entities; check which entity holds your account.
Protections and how to seek recourse
- Investor funds are typically held in segregated accounts; regulatory investor‑protection frameworks may apply.
- For complaints, contact eToro support first, then escalate to the regulator that supervises the specific eToro entity (for example FCA or CySEC).
- If your account is under an ADGM‑regulated entity, you can engage ADGM/FSRA processes as applicable.
Customer experiences
Positive feedback
- Users praise the beginner‑friendly interface, demo accounts, copy‑trading tools and educational resources.
- Some UAE users report responsive multilingual support and regional licensing notes in particular reviews.
Negative feedback
- Common complaints include delayed or withheld withdrawals and heavy documentation requests that block access to funds.
- Reddit and review sites document reports of account restrictions, closures, or slow/opaque customer support responses in 2024 - 2026.
Documentation checklist
Identity and verification documents
- Valid passport or national ID (photo page).
- Proof of address (utility bill or bank statement, recent).
- Selfie or live verification per eToro requests.
Account and transaction records
- Bank statements or card statements showing deposits and withdrawals.
- Screenshots of recurring deposit settings or pending withdrawal pages if you face a UI issue.
- Copies of correspondence with eToro support and any case or ticket numbers.
Common mistakes
Assuming instant cancellation
Users sometimes assume recurring deposits or withdrawals can be cancelled instantly; UI limitations or processing states may prevent immediate cancellation.
Always check the specific status (e.g., "In Process") before relying on cancellation options.
Using the wrong channel to cancel subscriptions
Subscriptions bought through Google Play, Apple App Store or PayPal must be cancelled through those services - cancelling inside the eToro app may not stop store‑level renewals.
Keep receipts and subscription confirmation to prove purchase channel when contacting support.
Comparative recap
Quick action vs. likely outcome
| Action | Can you cancel? | Where to cancel | Typical outcome / time |
|---|---|---|---|
| Account closure | Yes (request) | eToro account Settings > General > Close Account | Support confirmation; review and finalisation may take days |
| Pending withdrawal | Usually yes (if not "In Process") | Withdraw Funds > Withdrawal history > "Reverse" | Funds and fees returned immediately if reversal succeeds |
| Recurring deposit plan | Often yes, but app issues reported | Recurring deposits screen in app/website; contact support if cancel button missing | May require screenshots and support handling; delays reported |
| Subscriptions (store / PayPal) | Yes (via store) | Google Play / Apple App Store / PayPal subscription settings | Cancelled at next renewal; check store confirmation |
After cancelling
Next steps to protect your funds
Ensure you withdraw remaining balances before final account closure or confirm how open positions will be treated.
Keep copies of withdrawal confirmations, bank statements and the account closure confirmation.
Where to get official help
- eToro Help Center: https://www.etoro.com/help/
- Regulators: UK FCA, CySEC, ADGM
Address
Registered office (regional)
eToro (ME) Ltd
25th Floor, Al Sila Tower, ADGM Square, Al Maryah Island, Abu Dhabi, United Arab Emirates
Postal and support options
You can send postal correspondence to the address above or open a support ticket via the official help centre for fastest handling.
Retain proof of postage and any ticket numbers for escalation or regulator complaints if needed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.