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Cancel LOQBOX
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Loqbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Loqbox: Easy Method
What is Loqbox
Service overview
Loqbox is a UK-based financial service that helps users save toward goals while building a credit history through a subscription-style savings product.
The product is delivered online and reports to credit reference agencies, and it is currently offered in the United Kingdom, Channel Islands and Isle of Man.
How it works in brief
Users deposit funds on a subscription schedule into a locked Save, which is reported as a positive credit record while the money is held.
Membership and optional Extra Services are managed from the Members’ Area on Loqbox’s website.
How to cancel Loqbox
Preferred online method
- Log in to your Loqbox account via loqbox.com.
- Go to Account → Membership → Manage membership and choose the appropriate option (for yearly plans choose “Loqbox Lite” to downgrade).
- To cancel Loqbox Save specifically: Account → Save → Settings → Unlock my Loqbox Save, then follow the on-screen steps.
Alternative methods (email and post)
- You can cancel Extra Services or membership by emailing Loqbox customer support (use the official support pages linked below for contact details).
- Postal notices can be sent to Loqbox Technology UK Limited at the address given in the Address section; include your account details and a clear cancellation request.
What happens when you cancel
Access and membership status
If you cancel, your membership remains active until the end of the current billing term unless you cancel within the 14-day cooling-off period.
Canceling membership requires you to cancel all Extra Services you are using first.
Data and reporting
If you unlock or cancel your Loqbox Save within the 14-day cooling-off period, Loqbox will not report credit data from that Save to credit reference agencies.
Outside the cooling-off period, reporting already submitted to credit agencies will remain as per normal credit reporting processes.
Will I get a refund?
14-day cooling-off rule
Loqbox provides a 14-day cooling-off period from signup. If you cancel within this period you will automatically receive a refund even if features were used.
Refunds for cancellations within 14 days are returned to the card used to pay.
Refund timing and limits
- If you cancel and a payment has already been taken, refunds can take up to 12 working days to appear in your account.
- Same-day cancellations may show refunds in around 5 - 7 working days, depending on your bank’s processing times.
- After the 14-day cooling-off period, refunds are not generally available; your membership stays active until the end of the billing term.
Loqbox plans and pricing
Availability note
Loqbox is currently available in the United Kingdom, Channel Islands and Isle of Man.
There is no official AED pricing or UAE availability as of 2024/2025.
Contact for current pricing
| Plan | Availability in UAE | Price / Pricing note |
|---|---|---|
| Loqbox subscription | Not officially available in the UAE | Contact for pricing |
Your consumer rights in United Arab Emirates
General protections
UAE consumers are protected under national consumer protection frameworks and can raise complaints about unfair commercial practices or unresolved disputes.
Contract terms, refunds and misleading claims are covered by local consumer protection provisions and enforcement bodies.
Practical steps for UAE residents
- Check your bank/card provider’s dispute and chargeback procedures if you were charged unexpectedly.
- If you cannot resolve the issue directly with Loqbox, consider filing a complaint with the UAE Ministry of Economy’s consumer protection department or your local consumer authority.
Customer experiences
Positive feedback
Many users praise Loqbox for being user-friendly, motivating and effective at building credit while saving.
Users frequently mention clear progress tracking, helpful guidance and successful improvements in credit scores over time.
Negative feedback and common issues
Some customers report difficulty canceling and delayed refunds, including cases where they were still charged after attempting to close Save.
A small number of users have noted initial credit score dips (which Loqbox states can be normal) and isolated allegations around refunds or account issues.
Documentation checklist
Before you cancel
- Account email address and username
- Payment method details (last 4 digits of card) and date of charge
- Membership type (monthly or yearly) and any Extra Services in use
If requesting a refund or disputing a charge
- Screenshots of account status, cancellation screens and payment receipts
- Dates and timestamps of communications with support
- Your preferred contact details and postal address if sending a written cancellation
Common mistakes
Forgetting to cancel Extra Services
One common error is cancelling membership without first cancelling Extra Services; Loqbox requires Extra Services to be cancelled to terminate membership fully.
Always check the Members’ Area for active services before completing cancellation to avoid continued charges.
Expecting immediate refunds after 14 days
Some users assume refunds are possible after the cooling-off period; after 14 days Loqbox’s policy is generally no refunds and access continues until term end.
Also, allow bank processing times when awaiting a refund - delays are often due to your bank, not Loqbox.
Comparative recap
Quick comparison table
| Feature | Loqbox (UK service) | What UAE users should note |
|---|---|---|
| Availability | UK, Channel Islands, Isle of Man | Not officially available in the UAE; no AED pricing |
| Refund policy | 14-day cooling-off with refunds; no refunds after 14 days | UAE consumers should follow bank dispute routes and local consumer protection if needed |
| Cancellation method | Online via Members’ Area; email/postal options available | Online is fastest; retain evidence for disputes |
| Pricing | UK pricing applies (refer to official site) | Contact Loqbox for current availability or alternatives in UAE |
After cancelling
What to check immediately
Keep screenshots or confirmation emails that show the cancellation or Unlock Save action for your records.
Monitor your bank or card statement for the expected refund timeframe if you cancelled within 14 days.
Useful official links and next steps
- Members’ Agreement: Loqbox Members’ Agreement
- Support and cancellation articles: How do I cancel my yearly plan?
- Refund and cancellation policy overview: Refunds and cancellations
Address
Company address
Loqbox Technology UK Limited
Henleaze Business Centre, Henleaze, Bristol, England BS9 4PN, United Kingdom
Contact reminder
If you are in the UAE and need further help with a charge or dispute, keep your documentation and contact your card issuer and local consumer protection authority in parallel with contacting Loqbox support.