Cancel MAYBANK online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Maybank service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Maybank: Complete Guide
What is Maybank
Overview
Maybank is a major regional banking and financial services group headquartered in Malaysia. It offers retail and corporate banking, cards, wealth management and insurance products.
Presence in the UAE
Maybank operates in the United Arab Emirates through branches such as the Maybank Islamic Berhad Dubai - DIFC branch. Services in the UAE follow local regulations and the bank’s global policies.
How to cancel Maybank
Primary methods
- By phone: Call Maybank Islamic Berhad Dubai - DIFC branch at +971 4 240 6688 to request cancellation. This is typically the fastest method.
- By post: Send a written cancellation request to the DIFC branch postal address (see Address section).
Step-by-step phone cancellation (recommended)
- Prepare identity documents and your account or card number before calling.
- Call +971 4 240 6688 and ask to speak with the accounts or cards team about cancelling the specific product.
- Follow the agent’s instructions and request a reference number or written confirmation of the cancellation.
- Retain any confirmation and check your next statement to ensure closure and no outstanding fees remain.
What happens when you cancel
Account and product access
Access to the cancelled product (for example, a credit card line) will be withdrawn once the bank processes the request.
Any linked services or automatic payments must be managed separately to avoid failed payments.
Data and records
The bank will retain transaction and client records as required by UAE law and its internal retention policies.
You may request copies of final statements or confirmations for your records before closure is completed.
Will I get a refund?
General policy
Refunds depend on the specific Maybank product and the timing of cancellation relative to fees or paid services.
There is no single universal refund policy; outcomes vary by account type and contractual terms.
Common exceptions and actions
- Annual or periodic fees: Partial refunds may be available in some cases, but often fees are non-refundable unless expressly stated.
- Prepaid services or deposits: Refunds may be processed after reconciliation and confirmation of no outstanding liabilities.
- Action to take: Ask the bank for a written explanation of any refund decision and the expected timeline for processing.
Maybank plans and pricing
Pricing availability
No public pricing in AED for Maybank services in the UAE for 2024/2025 was found in verified sources.
Contact the branch or official website for specific fees and plan details.
How to request pricing
Use the phone number or postal address to request an itemised fee schedule for your product.
You can also visit the official site to find product pages and contact details.
| Plan / Service | Price (AED) |
|---|---|
| Contact for pricing | Contact Maybank UAE for current fees |
Your consumer rights in United Arab Emirates
Relevant regulators
Banking disputes and conduct are overseen by the Central Bank of the UAE and subject to federal laws and regulations.
For consumer issues beyond banking, the UAE Ministry of Economy handles broader consumer protection matters.
Key rights and actions
- Right to clear information on fees, charges and contract terms before and after cancellation.
- Right to lodge a formal complaint with the bank and escalate to the Central Bank if unresolved.
- Right to request copies of your account statements and any cancellation confirmation.
Official resources:
Customer experiences
Positive reports
Many customers report that phone cancellations via the DIFC branch are handled efficiently when callers provide required documentation.
Prompt confirmation and reference numbers improve customer confidence in the process.
Common issues reported
Delays can occur when outstanding balances, un-cleared transactions or linked services (like auto-debits) are not settled before the request.
Postal cancellations are slower and can be delayed if documentation is incomplete or not acknowledged.
Documentation checklist
Essential documents
- Account number, card number or product reference.
- Valid passport copy and, if applicable, Emirates ID or residency evidence.
Supporting documents
- Final bank statements showing settlement of balances.
- Written cancellation letter or signed mandate if sending by post.
- Proof of address and any merchant communications for disputes or refunds.
Common mistakes
Failing to clear outstanding balances
One common mistake is requesting cancellation without first settling all pending transactions or reversed charges.
Unsettled balances can keep the account open or result in continued fees after you think the product is closed.
Not cancelling linked services
Customers sometimes forget to cancel direct debits or merchant subscriptions tied to the account or card.
Always notify merchants and confirm that auto-debits have been removed to avoid failed payments and penalties.
Comparative recap
Quick comparison overview
The table below summarises the main cancellation routes, speed and recommended use cases.
Notes on choosing a method
Choose phone for speed and immediate confirmation. Use postal for formal written records when required.
| Method | Typical Speed | Best for | Action Required |
|---|---|---|---|
| Phone | Same day to a few days | Quick cancellations; expatriates needing fast resolution | Provide ID, account details, request confirmation/reference |
| Post (written) | Several days to weeks | Formal requests, legal record or when original signatures required | Send signed letter, copies of ID, keep proof of postage |
After cancelling
Confirmations and follow-up
Always obtain written confirmation or a reference number for your cancellation and keep it with your records.
Check subsequent statements to ensure no unexpected charges or reopenings occur.
Useful official links
Address
Branch contact
Maybank Islamic Berhad - Dubai (DIFC) branch
Phone: +971 4 240 6688
Postal address for written requests
Unit 310, Level 3, Gate Precinct Building 3, DIFC, PO Box 506507, Dubai, UAE
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.