Cancel MONEYCONTROL online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Moneycontrol service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Moneycontrol: Easy Method
What is Moneycontrol
Overview
Moneycontrol is a financial news and market data platform that offers real-time stock quotes, portfolio tracking, analysis, and premium subscription tiers such as Moneycontrol PRO and Gamechanger.
It is used by retail investors for market news, charts, research and paywalled features available via web and mobile apps.
Where it applies in UAE
UAE users can subscribe via the Moneycontrol website, Google Play (Android) or Apple App Store (iOS), depending on their device and payment method.
Subscription billing and refund rules vary by purchase channel (Moneycontrol vs Apple/Google), so the cancellation method depends on how you paid.
How to cancel Moneycontrol
Cancel via Moneycontrol website (Account settings)
- Log in to your Moneycontrol account on the Moneycontrol website or mobile site.
- Go to Account / Subscription settings and choose the active subscription.
- Click Cancel auto‑renewal; the subscription remains active until the end of the paid period.
- No prorated refund is given when cancelling via the website.
- See Moneycontrol terms for auto‑renewal and cancellation details: Moneycontrol Terms.
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile → Payments & subscriptions → Subscriptions → select Moneycontrol and tap Cancel subscription.
- Subscription will stop auto‑renewal but remain active until the paid period ends.
- Google Play refunds/credits for partial monthly periods are generally not provided; manage via Play subscription list: Moneycontrol on Google Play.
Cancel via Apple App Store (iOS)
- Open Settings → tap your name → Subscriptions, then select the Moneycontrol subscription and Cancel.
- Apple manages billing for in‑app purchases on iOS; cancellations must be made through Apple’s subscription settings.
- For refunds or accidental purchases use Apple’s report system: reportaproblem.apple.com.
What happens when you cancel
Access after cancellation
After cancelling auto‑renewal, you retain paid access until the end of the current billing period.
No immediate loss of access occurs upon cancellation unless stated otherwise by the purchase channel.
Renewal and billing
Auto‑renewal stops after cancellation but you must cancel before the renewal date to avoid the next charge.
For Moneycontrol PRO, cancel at least 2 days before renewal where specified in their Help Center.
Data and account retention
Your Moneycontrol account and portfolio data are generally retained after subscription ends, subject to Moneycontrol’s data policies.
If you need account deletion, contact Moneycontrol support and confirm data‑removal procedures before requesting deletion.
Will I get a refund?
General policy
Moneycontrol’s Terms of Use state that services are non‑refundable unless explicitly stated otherwise.
Many paid products carry a strict no‑refund policy; refunds are exceptions, not the rule.
Exceptions and specific products
- Gamechanger subscription: can cancel within 7 days via a chat ticket; refunds processed in 7 - 10 working days. See: Gamechanger refund.
- Moneycontrol PRO: listed as non‑refundable; auto‑renews until cancelled at least 2 days prior to renewal. See: PRO refund policy.
- Stock reports product: strict no‑refund policy per Help Center.
Refunds via Apple / Google
- For App Store purchases, request a refund through Apple’s system: reportaproblem.apple.com. Apple’s processes may allow refunds within ~48 hours in some cases.
- For Google Play, refunds can be requested via Google Play; apps often have a 48‑hour automated window, with other content cases up to 7 days. Outcomes are decided by Google.
Moneycontrol plans and pricing
Available PRO plans (pricing for non‑India / USD based)
| Plan | Price (USD) | Approx. Price (AED) | Billing period | Key features |
|---|---|---|---|---|
| Moneycontrol Pro Monthly | USD 1.40 | AED 5.14 (approx.) | Monthly | Ad‑free, personalized news, technical charts, research insights |
| Moneycontrol Pro Quarterly | USD 4.09 | AED 15.01 (approx.) | 3 months | Same as Pro Monthly, billed every 3 months |
| Moneycontrol Pro Annual | USD 14.13 | AED 51.86 (approx.) | Annual | Same as Pro Monthly, billed annually |
Pricing notes
Exact AED prices for UAE are not published directly; the above AED amounts are approximate conversions from USD prices shown outside India in app stores.
If you need exact UAE billing amounts, check the App Store / Google Play at purchase time or contact Moneycontrol support via their Help Center.
Your consumer rights in United Arab Emirates
Cooling-off and refunds
UAE consumers generally have a 14‑day cooling‑off right for some digital services unless that right is explicitly waived.
However, vendor terms (such as Moneycontrol’s non‑refundable clauses) and the platform’s payment rules can limit or supersede refunds in practice.
Platform‑specific remedies
- Apple: request refunds via reportaproblem.apple.com; Apple’s processes often address accidental purchases quickly.
- Google: request refunds via Google Play; short automated refund windows (≈48 hours) or case‑by‑case reviews apply.
If issues persist
If Moneycontrol or platform support does not resolve a disputed charge or cashback issue, consider filing a complaint with your local consumer protection authority in the UAE.
Keep records of correspondence, receipts and screenshots when escalating a complaint to authorities or your bank.
Customer experiences
Positive feedback
Some users report that Moneycontrol provides useful market news and insights for a low price, helping form investment views.
Paid tiers are considered by some as a cost‑effective way to remove ads and access analysis tools.
Negative feedback
Common complaints include excessive ads in the free tier, app instability, and features not meeting expectations.
Users also report delays or failures in receiving promised cashback or refunds and frustrations with customer support responsiveness.
Documentation checklist
Essential documents to have ready
- Account email / username used to subscribe.
- Order ID, transaction reference or payment receipt from Apple/Google or your card statement.
- Screenshots of subscription page, billing date and in‑app purchase confirmation.
- Any correspondence with Moneycontrol support or platform support tickets.
Optional supporting items
- Proof of attempted cancellation and timestamps.
- Bank/credit card dispute reference if you escalate with your bank.
- Copy of Moneycontrol Terms of Use or Help Center pages you referenced.
Common mistakes
Not cancelling the correct purchase channel
Many users try to cancel on the Moneycontrol site but originally subscribed via Apple or Google; the platform that billed you must be used to stop auto‑renewal.
Always check your payment receipt to confirm who charged the subscription before cancelling.
Expecting prorated refunds
Expecting partial refunds after cancellation is a frequent error; Moneycontrol and app stores commonly do not provide prorated refunds for remaining time.
Read the specific refund policy for the product (e.g., PRO vs Gamechanger) before assuming you will get money back.
Comparative recap
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Moneycontrol Website | Account → Subscription settings → Cancel auto‑renewal | Low (no prorated refunds; product exceptions exist) | Subscription active until end of paid period; check Help Center for exceptions |
| Google Play (Android) | Google Play → Subscriptions → Select Moneycontrol → Cancel | Low for partial months; refunds via Google Play case‑by‑case | Google handles refunds; short automated windows (~48 hours) may apply |
| Apple App Store (iOS) | Apple ID → Subscriptions → Select Moneycontrol → Cancel | Case‑by‑case via Apple; possible quick resolution for accidental purchases | Use Apple’s refund portal: reportaproblem.apple.com |
Key takeaway
The correct cancellation route depends on where you purchased the subscription; refunds are limited and product‑dependent.
Document your purchase and act before the renewal date to avoid unwanted charges.
After cancelling
Verify cancellation
- Confirm cancellation email or check subscription status in your Moneycontrol account or in Apple/Google subscription settings.
- Keep screenshots of the cancelled status and the expiry date of your paid access.
Useful official links and contacts
- Moneycontrol Help / PRO refund policy: PRO refund policy
- Moneycontrol Gamechanger refunds: Gamechanger refund
- Moneycontrol Terms of Use: Terms of Use
- Google Play (manage subscriptions): Google Play Subscriptions
- Apple refunds / report a problem: Apple report a problem
- If needed, contact Moneycontrol grievance officer via email: grievanceofficer@nw18.com
Address
Company address
One Indiabulls Centre, Tower 1, 5th floor, Jupiter Mills Compound, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India 400013
Support reminder
For subscription disputes, include your account email, transaction ID and screenshots when contacting support or filing a complaint.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.