cancellation Paypro Global: Easy Method

What is PayPro Global

Overview

PayPro Global is a payments and subscription management platform that handles online transactions, recurring billing, and merchant services for vendors worldwide.

Role in payments

PayPro Global can act as a payment processor or merchant of record depending on the vendor setup, forwarding refund requests to product owners when required.

How to cancel PayPro Global

Cancel if you purchased via App Store

• Open the App Store on your device or visit your Apple ID subscriptions and cancel there.
• PayPro Global does not control App Store subscriptions; use Apple for cancellations and refunds (see Apple support).

Cancel via Google Play, web, or vendor/API

• Google Play: Cancel in Google Play > Subscriptions; PayPro Global does not manage Google Play subscriptions.
• Web / Customer Portal: Log into your PayPro Global customer account, go to the "Subscriptions" tab, and click "Cancel" next to the relevant subscription.
• If no cancel button appears on the portal, submit a support ticket to PayPro Global customer support or notify your vendor/account manager.
• Vendors: use PayPro Global API endpoints to "Suspend" or "Terminate" subscriptions as required.

What happens when you cancel

Access and service termination

Cancellation typically stops future renewals; access to the purchased service depends on the vendor’s terms and whether cancellation is immediate or effective at period end.

Data and billing

Billing stops according to the subscription terms. Account data retention and export depend on the vendor’s data policy and PayPro Global’s platform settings.

Will I get a refund?

General refund policy

• There is no universal PayPro Global refund policy; refunds are handled by the individual product vendor.
• PayPro Global forwards refund requests to the vendor and facilitates processing where it acts as merchant of record.

Timing and API refunds

• If a refund is approved, credits typically appear within about 5 - 10 business days depending on bank processing times.
• Vendors can initiate full refunds via the DoRefund API endpoint (which can also terminate linked subscriptions).
• Partial refunds can be issued via the DoPartialRefund endpoint, with options to adjust recurring price or cancel the subscription.

PayPro Global plans and pricing

Public pricing availability

PayPro Global does not publish comprehensive AED pricing for all products publicly. For most subscriptions you must request a personalized quote from the vendor or PayPro Global account team.

Known UAE price example

The table above reflects a specific UAE invoice showing a one-time Reset Key priced at AED 38.53 (excluding VAT). For other plans or recurring AED pricing, contact PayPro Global or your vendor for a quote.

Your consumer rights in United Arab Emirates

Withdrawal and cooling-off

Under UAE consumer protection rules, digital goods and services are not automatically subject to a statutory 14-day cooling-off period unless the vendor specifies such a right.

PayPro Global does not provide a universal 14-day refund right - refund eligibility depends on the vendor’s published terms.

How refunds are treated

• Refund entitlements depend entirely on the vendor’s specific terms and the contract at purchase.
• If you bought via App Store or Google Play, use those platforms’ refund mechanisms first.
• For web purchases handled by PayPro Global, start with your account cancellation and submit a refund request to the vendor; PayPro Global will forward or facilitate as appropriate.

Customer experiences

Positive experiences

Some users report helpful and fast support and successful refunds when issues arise. Reviews on business software sites often praise subscription management, global payments, and vendor responsiveness.

Negative experiences

Other reviews (notably on general consumer review platforms) complain of refund difficulties, unexpected renewals, and requests for additional verification information after purchase.

These mixed experiences underline the importance of checking the vendor’s refund policy before buying and keeping purchase records.

Documentation checklist

What to prepare before contacting support

• Order number or invoice (transaction ID).
• Email address used for the purchase and account username.
• Subscription ID or product SKU if shown in your customer portal.
• Proof of payment (bank or card statement) and screenshots of the purchase or subscription page.
• Clear description of the requested action (cancel, full refund, partial refund) and preferred outcome.

When filing a dispute

• Keep copies of all support ticket numbers and correspondence.
• If purchase was via App Store or Google Play, keep screenshots of those platform receipts and transaction history.

Common mistakes

Canceling in the wrong place

A frequent error is cancelling through PayPro Global while the subscription was purchased via App Store or Google Play. In that case the platform (Apple/Google) manages renewals and refunds.

Insufficient documentation

Another common mistake is not saving the order ID, invoice, or screenshots before asking for a refund. Lack of proof can delay resolution or lead to repeated verification requests.

Comparative recap

Quick channel comparison

After cancelling

What to check immediately

• Confirm cancellation email or support ticket number and keep it for records.
• Monitor your bank or card statement for refunded amounts over the next 5 - 10 business days if a refund was approved.

Helpful links and next steps

• PayPro Global - official website
• Apple Report a Problem (for App Store refunds)
• Google Play refunds & cancellations
• If your vendor provided a support or account manager email, notify them directly and attach your documentation checklist items.

Address

Corporate address

500 7th Avenue, New York, NY 10018

Support contact

For account or refund support start at PayPro Global's official site and contact pages: https://payproglobal.com/