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Rocket Money

Cancel ROCKET MONEY online

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Rocket Money | Postclic
Rocket Money
8455 Colesville Road, Suite 1645
20910 Silver Spring United States
support@rocketmoney.com
Subject: Cancellation of Rocket Money contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Rocket Money service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Rocket Money
8455 Colesville Road, Suite 1645
20910 Silver Spring , United States
support@rocketmoney.com
REF/2025GRHS4

cancellation Rocket Money: Easy Method

What is Rocket Money

Overview

Rocket Money is a personal finance app that helps users track spending, manage subscriptions, and negotiate bills on their behalf.

Core features

It can surface forgotten subscriptions, attempt cancellations, and offer a premium tier with extra tools like budget planning and credit monitoring.

How to cancel Rocket Money

Cancel from the mobile app (recommended)

  • Open the Rocket Money app (iOS or Android) and go to the Recurring tab.
  • Tap the three dots next to the subscription you want to cancel.
  • Choose "Cancel This For Me" to ask Rocket Money to attempt cancellation, or "View Instructions" to cancel directly with the provider.

Cancel from the website and other options

  • On the Rocket Money website, open the Recurring tab, click "View All", then the three dots next to the subscription and select "Cancel This For Me" and submit the form.
  • If Rocket Money cannot cancel for you, follow the provider-specific instructions returned by the app or website.
  • You may also contact Rocket Money via in-app support chat, reply to a confirmation email, email support@rocketmoney.com, or send a postal letter to their corporate address for additional support.

What happens when you cancel

Access and features

After cancellation, access to Rocket Money features depends on your plan. Free features remain available if you use a free account.

If you cancel a paid Rocket Money subscription, premium features typically remain active until the end of the current billing period.

Billing and renewals

Rocket Money cancellations may take time to process - requests can complete the same day but may take up to 10 days to finish.

For subscriptions billed by Apple or Google, you must cancel through those stores; Rocket Money cannot stop store-billed renewals.

Data and account status

Cancelling Rocket Money’s paid plan does not automatically delete your account or linked financial data; review account settings to remove links or request data deletion as needed.

Keep screenshots or confirmation emails as proof of cancellation in case of billing disputes.

Will I get a refund?

Standard refund policy

Rocket Money does not guarantee refunds after cancellation; charges generally continue through the end of the billing period.

Key exceptions and fees

  • The Bill Negotiation fee (a percentage of the savings achieved) is generally non‑refundable except for errors or where required by law. See Rocket Money’s Terms for details: Rocket Money Terms.
  • If you cancel a bill negotiation before savings appear, you may submit proof within 30 days to request a pro‑rata credit or future credit for unused negotiated services per Rocket Money policy.

Rocket Money plans and pricing

Available plans

Rocket Money offers a Free (Lite) plan and a Premium plan. Pricing is listed in USD and converted by stores for UAE customers.

Local pricing note

Rocket Money uses USD-based pricing; the App Store or Google Play will convert charges to AED at their exchange rate. No official AED price is published by Rocket Money.

Plan Price (AED, approximate) Period Key features
Premium (pay-what-you-think-is-fair) Approx. AED 25 - 52/month (based on USD $7 - 14) Monthly Subscription cancellation assistance, budgets, net worth, credit tools, goals, shared accounts, web access
Free (Lite) AED 0 Free Account linking, basic budgets, subscription tracking, bill negotiation tools, basic credit score monitoring

Your consumer rights in United Arab Emirates

General protections

UAE consumer protection laws prohibit unfair commercial practices and provide rights to refunds or remedies where services are defective or misrepresented.

If you believe a charge is unauthorized or a service was not delivered, you have the right to pursue dispute resolution through your bank and local consumer authorities.

How to act in the UAE

  • Contact your bank or card issuer immediately to dispute unauthorized or continuing charges and request a chargeback if applicable.
  • File a consumer complaint with the UAE Ministry of Economy or your emirate’s Department of Economy/Department of Economic Development. Refer to the official Ministry of Economy: economy.gov.ae.
  • Keep proof: cancellation confirmations, screenshots, billing statements, and correspondence to support your complaint.

Customer experiences

Positive reports

Many users report that Rocket Money surfaces forgotten subscriptions and can successfully cancel services or negotiate savings on bills.

Some users praise responsive customer support and the convenience of centralized subscription tracking.

Negative reports

Other users report difficulties such as continued charges after cancelling, confusing flows for Apple/Google-billed subscriptions, and concerns about account access permissions.

Common concerns include negotiation fees that feel high if based on undiscounted prices and the need to monitor cancellations until confirmations are received.

Documentation checklist

What to gather before contacting support

  • Account email used with Rocket Money.
  • Name of the subscription or service you want cancelled.
  • Billing statements or transaction IDs showing the charge.
  • Screenshots of the subscription entry in the app and any cancellation attempts or confirmations.
  • Proof of payments, dates, and the payment method (card, bank ACH, Apple ID, Google Play).

What to keep after cancelling

  • Cancellation confirmation email or screenshot from the Recurring tab.
  • Any correspondence with Rocket Money support or the third-party provider.
  • Records of disputed charges and bank dispute case numbers, if applicable.

Common mistakes

Uninstalling the app thinking it cancels subscriptions

Uninstalling Rocket Money does not cancel subscriptions billed through Apple or Google. You must cancel those through the App Store or Google Play subscriptions page.

Not checking the billing source or saving confirmations

Failing to confirm whether a subscription is billed by Rocket Money, Apple, Google, or the provider can leave recurring charges active.

Always save cancellation confirmations and monitor your bank or card statements for at least one additional billing cycle.

Comparative recap

Quick comparison

The table below summarizes options for cancelling subscriptions and their trade-offs.

Method Cost Convenience Notes
Rocket Money "Cancel This For Me" Possible fees for negotiated services; Premium subscription optional High - Rocket Money handles contact and follow-up May take up to 10 days; cannot cancel Apple/Google-billed subscriptions for you
Cancel via Apple / Google Play No third-party fee (store may convert currency) Medium - direct but requires visiting store subscription settings Must cancel through your Apple ID or Google Play account; uninstalling app won't stop billing
Contact provider directly No third-party fee Low to medium - can be time-consuming Direct control and record of provider confirmation is recommended

After cancelling

What to monitor

Check your bank and card statements for one or two billing cycles to confirm charges have stopped.

Watch for email confirmations from Rocket Money or the subscription provider confirming the cancellation.

Helpful official links

Address

Corporate mailing address

Rocket Money Inc.

8455 Colesville Road, Suite 1645, Silver Spring, Maryland 20910, United States

Support email

For direct contact: support@rocketmoney.com

FAQ

To cancel your Rocket Money subscription via the mobile app, open the app, go to the Recurring tab, tap the three dots next to the subscription, and choose 'Cancel This For Me' or 'View Instructions' to cancel directly with the provider. Remember to keep proof of cancellation.

After canceling a paid Rocket Money subscription, you typically retain access to premium features until the end of your current billing period. Free features remain available if you use a free account.

Cancellation requests for Rocket Money can take up to 10 days to process, but may be completed the same day. Keep in mind that for subscriptions billed through Apple or Google, you must cancel through those stores.

Rocket Money generally does not guarantee refunds after cancellation, and charges usually continue through the end of the billing period. Review their standard refund policy for more details.

If you prefer to cancel in writing, you can send a request via registered postal mail to the address shown on your bill or contract. Be sure to keep a copy of your request for your records.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.