cancellation Voomly: Easy Method

What is Voomly

Overview

Voomly is a subscription-based SaaS platform for businesses to host, edit, manage, and promote video content and funnels. It offers tiered plans for individuals and teams with features for video production, hosting, and marketing funnels.

Who uses it

Small businesses, marketers, and creators use Voomly to publish videos, build funnels, and scale campaigns. Plans range from a free tier to higher-tier monthly and annual subscriptions.

How to cancel Voomly

Cancel during a free trial (web)

• Send a cancellation request to support@voomly.com at least 24 hours before the trial ends.
• If you miss the 24-hour window, the trial will auto-renew into a paid subscription.
• Keep your trial start and end dates handy when you contact support to verify timing.

Cancel ongoing paid subscriptions (email or billing portal)

• Email support@voomly.com at least 10 days before your next billing date for monthly or annual plans.
• Or cancel directly via the Voomly Billing Portal or Customer Center; the subscription remains active until the end of the billing cycle with no refund.
• If you cannot access the portal, contact support or use the Customer Center for assistance.

What happens when you cancel

Access and service continuity

After cancellation your subscription stays active until the end of the current billing cycle unless you successfully secure a refund per policy. You retain access to paid features until the expiry date.

Account data and content

Your videos and account data typically remain in your account after subscription end but may be subject to storage or access limitations on free tiers. Back up important content before the subscription expires.

Will I get a refund?

Standard refund window

Voomly generally offers refunds only if requested within 30 days of purchase. You must contact support and provide a purchase receipt to request a refund.

Exceptions and timing

• Lifetime purchases are refundable only within 30 days of purchase.
• Annual cancellations before the term end may receive account credit only; no prorated refunds for ongoing subscriptions.
• Refunds, when approved, typically take 5 - 10 business days to process.

Voomly plans and pricing

Price list (USD)

Currency note

Voomly publishes prices in USD. No AED-denominated prices are published publicly as of 2024/2025.

Your consumer rights in United Arab Emirates

Refund and cancellation rights under Voomly policy

• Voomly’s policy: refunds only within 30 days of purchase; after 30 days refunds are not granted.
• Free trial cancellations must be submitted at least 24 hours before the trial ends to avoid auto-renewal.
• Paid subscription cancellations should be submitted at least 10 days before the next billing cycle; no prorated refunds apply.

Practical steps in the UAE

If you experience problems cancelling or getting a refund, document your requests and dates, and escalate via support channels. Retain receipts and confirmation threads.

For unresolved disputes, you may contact UAE consumer protection authorities for guidance; keep all transaction and communication records for any formal complaint.

Customer experiences

Positive feedback

Some users praise Voomly for affordability, ease of use, and capable funnel features. Reviewers have noted the platform can be "extremely affordable and easy to use" and useful for building sophisticated sales funnels.

Negative feedback

There are numerous complaints about cancellation difficulties, including portal login issues, cancellations not registering, or being charged after attempted cancellation.

Some users report repeated unauthorized charges and lack of confirmation emails after cancellation attempts; document attempts and follow up with support promptly.

Documentation checklist

Before you contact support

• Purchase receipt or invoice showing date and amount.
• Account email address and subscription ID (if available).
• Trial start and end dates (for trial cancellations).

What to include in your cancellation request

• Clear statement: "Please cancel my Voomly subscription for account [email]."
• Desired effective cancellation date and reason (optional).
• Attach proof of purchase if requesting a refund.

Common mistakes

Missing notification windows

Example: Waiting until the day of trial expiry to request cancellation. Voomly requires trial cancellations at least 24 hours before the trial ends; missing this can trigger auto-renewal.

Not keeping records

Example: Failing to save confirmation emails or receipts. Without proof of cancellation attempts or purchase receipts, it becomes harder to resolve disputes or request refunds.

Comparative recap

Quick comparison

Takeaway

Voomly offers standard SaaS pricing and a 30-day refund window but requires specific cancellation notice periods and limits prorated refunds. Keep records and submit requests early.

After cancelling

Follow-up actions

• Request and save written confirmation of cancellation from support.
• Monitor your payment method for any unexpected charges and keep dispute records if needed.

Helpful support links

• Voomly Billing Portal - Cancellation
• Voomly Cancellation FAQ
• Voomly Refund & Cancellation Policy

Address

Legal / mailing address

Voomly, Attention Legal Department, 3443 W. Bavaria Street, Eagle, Idaho 83616.

Support contact

Email: support@voomly.com