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Cancellation service #1 in UAE
Blacknut is a cloud gaming subscription service that lets you stream a library of games to multiple devices without installing them locally.
It focuses on family-friendly and casual titles and works through a web/app account model and operator partnerships in some markets.
Blacknut lists the United Arab Emirates among supported countries for access to its service.
Regional performance can vary depending on whether local servers are available and on your network quality.
After you cancel, your access typically continues until the end of the current paid period unless otherwise stated on your subscription page.
Automatic renewal stops at the end of the billing cycle so you are not billed again after that date.
Your account, saved settings, and game progress are usually retained unless you request account deletion from support.
If you need data removed, contact Blacknut support and request account deletion; keep confirmation records.
Blacknut generally does not provide full or partial refunds for subscription payments, though there may be exceptions in specific cases.
Refunds are evaluated case-by-case and are not advertised as standard practice on official support materials.
Blacknut does not advertise a statutory 14-day cooling-off period for subscriptions in its public support pages.
If you believe you have a ground for a refund (billing error, duplicate charge, or similar), contact Blacknut support with evidence to request an exception.
| Plan | Price | Period | Features |
|---|---|---|---|
| Etisalat Daily Pass | AED 3.25 | Per day | Cloud gaming via Etisalat; free 24‑hour trial, then AED 3.25/day (VAT inclusive) |
| Du Weekly Pass | AED 18.00 | Per week | Cloud gaming via Du; free 24‑hour trial, then AED 18/week (VAT inclusive) |
These AED-denominated operator passes are the explicit UAE prices identified for local customers.
No monthly or annual AED pricing was found on official Blacknut or app listings at the time of verification.
UAE consumer protection rules cover digital services and give you the right to accurate information, fair billing, and a complaints process.
Keep receipts and communication when you raise issues with providers or operators.
Some users praise Blacknut's user interface for being fluid and for fast start-up in casual use scenarios.
Players who focus on family and indie titles often find the service convenient and easy to use.
Users report a relatively small selection of AAA titles compared with other cloud libraries.
Reports from the Middle East mention higher latency and lower resolution due to distant servers and limited regional infrastructure.
Many users assume they can cancel via the App Store or Google Play; Blacknut’s support material points to account profile cancellation instead.
If you subscribed via an operator, failing to cancel through the operator billing portal can lead to continued charges.
Not saving a cancellation confirmation is a common mistake; always keep a screenshot or email proof.
Expecting an automatic refund after cancellation is risky - Blacknut generally does not refund, so check policies before you cancel.
| Feature | Direct Blacknut (web/app) | App Store / Google Play | Operator passes (Etisalat / Du) |
|---|---|---|---|
| How to cancel | Cancel from account profile "Subscription" tab | Not detailed by Blacknut; platform billing rules may apply | Manage via operator billing portal or contact operator support |
| Refunds | Generally no refunds; exceptions possible | Platform refund policies may differ (check store terms) | Operator refund policies vary by operator |
| Pricing in UAE | No AED monthly/annual price found on official site | Pricing set by app store listings if used | AED 3.25/day (Etisalat), AED 18/week (Du) |
| Regional performance | May experience latency in UAE due to distant servers | Same as direct streaming - affected by server location | Same streaming infrastructure; performance depends on network and server proximity |
Confirm cancellation in your account's "Subscription" tab and save any on-screen confirmation or confirmation email.
If you do not receive confirmation, contact Blacknut support with screenshots and request written confirmation.
4 Square du Chêne Germain, Cesson‑Sévigné, 35510, FR
For account-specific queries, use the support/contact options on Blacknut's official site and keep records of all correspondence.
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Written by Ahmed Al Qassimi
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.