Kündigungsdienst Nr. 1 in Germany
Vertragsnummer:
An:
Kündigungsabteilung – Iheartradio
32 Avenue of the Americas, 21st Floor
10013 New York
Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail
Sehr geehrte Damen und Herren,
hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Iheartradio. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.
Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:
– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.
Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:
– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.
Mit freundlichen Grüßen,
21/01/2026
cancellation Iheartradio: Easy Method
What is iHeartRadio
Overview
iHeartRadio is a music and podcast streaming service that offers live radio stations, on-demand shows, and curated playlists. The service provides a free ad-supported tier and optional paid subscriptions for an ad-free experience and extra features.
Where it operates
iHeartRadio is primarily targeted at users in the United States and its official subscription terms state services are intended for US residents. Availability and features can vary by country and sign-up method.
How to cancel iHeartRadio
General guidance
Cancellation depends on how and where you subscribed (web, Android, iOS, Amazon, Roku). Follow the specific steps for your platform below.
Platform-specific steps
- Google Play Store (Android): Open Google Play Store → Subscriptions → iHeartRadio → Cancel Subscription - subscription ends at end of billing cycle or free trial.
- iOS App Store (iPhone/iPad): Settings → Your Name → Subscriptions → iHeartRadio → Cancel Subscription. You can also cancel via the App Store app on desktop.
- Web (iHeart.com): Log in → iHeart.com/my/settings → Change Plan → Cancel Subscription → Confirm. Service stops at end of current billing cycle or trial.
- Amazon App Store (Amazon devices): Open Amazon Appstore → Menu → Subscriptions → iHeartRadio → Manage → Uncheck Auto-renew → Save.
- Roku devices: On Roku: Home → select channel → press * (Star) → Manage subscription → Cancel subscription → Confirm. Or manage via my.roku.com on the web.
What happens when you cancel
Access after cancellation
When you cancel, your subscription typically remains active until the end of the current billing period or free trial. You keep access through that date.
Auto-renewal and account data
Auto-renewal is disabled when you cancel, so you will not be charged on the next renewal date. Your account and any saved content usually remain unless you delete the account.
Will I get a refund?
Official refund policy
iHeartRadio's policy is that there are no refunds for unused portions of a subscription if you cancel before the end of the billing period. You retain access until the end of the term.
Exceptions and dispute options
- If you were charged in error or billed for a service you did not subscribe to, contact iHeartRadio support and your payment provider promptly.
- For platform purchases (Google Play, Apple, Amazon, Roku), you may need to request refunds through the platform's support process.
iHeartRadio plans and pricing
Current pricing availability
Exact AED pricing for iHeartRadio in the UAE could not be found in official sources. Publicly available pricing is generally shown in USD for US customers.
Contact for exact pricing
Contact iHeartRadio support or check your platform store for regional pricing and offers.
| Plan | Price (UAE / AED) |
|---|---|
| Free (ad-supported) | Contact for pricing |
| Premium / Ad-free | Contact for pricing |
Your consumer rights in United Arab Emirates
Applicability of iHeartRadio terms
iHeartRadio’s Subscription Terms state services are intended for US residents and may not legally extend to UAE users. This can affect remedies available directly from iHeartRadio.
Practical rights and remedies in the UAE
- You can dispute unauthorized or incorrect charges with your bank or card issuer; banks in the UAE typically have procedures for chargebacks.
- If you believe you were misled or unfairly treated, you can file a complaint with local consumer protection authorities or the Department of Economic Development in your emirate.
- Keep records (receipts, screenshots, correspondence) to support any complaint or dispute.
Customer experiences
Common complaints
Many users report frustration with repetitive and frequent advertisements on the free tier. Some users also describe difficulties obtaining refunds or resolving billing disputes.
Positive feedback
Some users report satisfactory customer service experiences in isolated cases. Others appreciate the breadth of live stations and podcast content available on the platform.
Documentation checklist
What to gather before contacting support
- Account email or username used with iHeartRadio
- Receipt, order confirmation, or screenshot showing the subscription charge
- Device type and platform used to subscribe (Google Play, App Store, Amazon, Roku, Web)
Additional evidence to support disputes
- Bank or card statements showing the charge
- Screenshots of subscription status in app or web settings
- Copies of any communication with iHeartRadio or the platform support teams
Common mistakes
Cancelling on the wrong platform
A common error is attempting to cancel on the iHeartRadio website when the subscription was purchased through Google Play, Apple, Amazon, or Roku. Always cancel where the charge originates.
Expecting immediate refunds or access removal
Another mistake is expecting an immediate refund or loss of access after cancelling. Most cancellations stop future billing but keep service until the end of the paid period; refunds are not generally provided for unused time.
Comparative recap
Quick summary of methods
The table below summarizes cancellation steps and typical result for each major platform.
| Platform | How to cancel | Result |
|---|---|---|
| Google Play (Android) | Google Play Store → Subscriptions → iHeartRadio → Cancel | Access until end of billing cycle; auto-renew disabled |
| iOS App Store (iPhone/iPad) | Settings → Your Name → Subscriptions → iHeartRadio → Cancel | Access until end of billing cycle; auto-renew disabled |
| Web (iHeart.com) | Log in → iHeart.com/my/settings → Change Plan → Cancel | Access until end of billing cycle or trial; auto-renew disabled |
| Amazon Appstore | Amazon Appstore → Menu → Subscriptions → iHeartRadio → Manage → Uncheck Auto-renew | Auto-renew disabled; access until period ends |
| Roku | Roku channel → * (Star) → Manage subscription → Cancel or via my.roku.com | Subscription canceled; access until end of billing period |
After cancelling
If you are still charged
- Check which platform processed the payment (Google, Apple, Amazon, Roku, or iHeart web).
- Contact the platform’s support for refunds if the charge was made by that platform.
Helpful links and next steps
- iHeartRadio account settings - manage or cancel web subscriptions.
- Google Play subscriptions support - cancel or request refunds for Play purchases.
- Apple subscriptions support - manage or cancel App Store subscriptions.
- Roku Manage Subscriptions - cancel or review Roku channel subscriptions.
Address
Mailing address
iHeartMedia, Inc. Attn: iHeartMedia Digital Customer Service
32 Avenue of the Americas, 21st Floor, New York, NY 10013
Support note
For billing or subscription issues, contact iHeartRadio support through your account settings or the platform where you subscribed. Keep documentation handy for faster resolution.
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