Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Playstation Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Playstation Plus: Easy Method
What is PlayStation Plus
Overview
PlayStation Plus is Sony’s subscription service that adds online multiplayer, monthly free games, exclusive discounts and access to catalogues depending on the plan.
The service is available for PlayStation Network accounts registered in the United Arab Emirates and can be managed via web, console or app store platforms.
Who it is for
PlayStation Plus is intended for players who want online multiplayer, regular free game drops, and reduced prices on PlayStation Store purchases.
Different plan tiers add game catalogues, classics, and timed trials for broader play options.
How to cancel PlayStation Plus
Cancel online via Account Management (recommended)
- Sign in to your PlayStation Network account at Account Management on the web or on your PS console.
- Go to Subscriptions or Services, locate PlayStation Plus, and choose Cancel Automatic Renewal or Cancel Subscription.
- Follow on-screen prompts to confirm cancellation; you will keep benefits until the current paid period ends.
Cancel using platform purchases or support
- If you bought via Apple App Store or Google Play, manage or cancel through the respective store subscription settings (their refund/cancellation rules apply).
- You can also contact PlayStation support for assistance or send postal mail to Sony Middle East & Africa (address below) if required.
What happens when you cancel
Access after cancellation
When you cancel automatic renewal, your subscription remains active until the end of the current billing period.
After the period ends you will lose PlayStation Plus benefits such as online multiplayer access and monthly games unless you renew.
Payments and data
Cancelling stops future recurring payments; it does not delete your PlayStation Network account or purchase history.
Your saved games and digital purchases tied to your PSN account remain, but some online features may require an active subscription.
Will I get a refund?
Standard PlayStation Store policy
PlayStation’s policy allows refund requests for subscription services within 14 days of the initial transaction.
A refund within this 14-day cooling-off period may be granted even if you already used the service; it can be reduced pro‑rata for time used.
Exceptions and later charges
Beyond the initial 14-day window, Sony’s policy generally does not provide refunds for payments already made.
If an auto-renewal recently charged you and it falls within a qualifying period, you may still request a refund through support, but recurring payments typically are not refunded.
PlayStation Plus plans and pricing
Current UAE monthly pricing (approximate)
Below are monthly AED prices reported from regional sources; official PlayStation pages may display USD or updated local pricing.
Always check the official PlayStation site for the latest, region-specific pricing.
| Plan | Monthly Price (AED) | Key Features |
|---|---|---|
| PlayStation Plus Essential | AED 29.99 | Online multiplayer, monthly free games, exclusive discounts |
| PlayStation Plus Extra | AED 44.99 | Essential benefits + Game Catalogue access |
| PlayStation Plus Deluxe | AED 52.99 | Extra benefits + game trials and Classics Catalogue |
Price verification note
Reported AED prices were sourced from regional reports and may be outdated. Official PlayStation pages are the definitive source for current local pricing.
Check the official UAE PlayStation Plus page for up-to-date pricing: PlayStation Plus (UAE).
Your consumer rights in United Arab Emirates
General rights
Sony’s policy states that you may have additional rights under applicable local law, and nothing in its policy limits those rights.
UAE consumer protection laws may provide cooling-off or refund rights for digital services, but entitlement depends on the specific law and circumstances.
Practical steps to assert rights
- Document your purchase (receipt, PSN transaction ID, date/time, payment method).
- Request refund or cancellation through PlayStation support, citing the 14-day cooling-off rule if applicable.
- If needed, consult UAE consumer protection authorities or seek local legal advice about digital service rights.
Customer experiences
Positive reports
Some users report quick successful refunds for accidental renewals, particularly when the charge was recent and within the cooling-off period.
Several customers noted support resolved their issues promptly when they provided clear transaction details.
Negative reports
There are numerous reports of dissatisfaction with PlayStation customer service response times and difficulty reaching UAE-specific support channels.
Trustpilot and community posts include complaints about long wait times, unhelpful automated responses, and inconsistent refund outcomes for recurring charges.
Documentation checklist
Essential documents to prepare
- PSN online ID and registered email address.
- Order/transaction ID, date and time of purchase or renewal.
- Payment method details (card, PayPal, App Store/Google Play receipt).
Helpful supporting items
- Screenshots of subscription status, renewal email, or bank statement showing the charge.
- Any correspondence with PlayStation support and reference/case numbers.
- Device used to purchase (console model, PC, or mobile) and region (UAE).
Common mistakes
Assuming auto-refund for renewals
Many users expect automatic refunds for renewals; Sony’s policy generally does not refund charges beyond the initial 14-day period.
If you rely on this assumption, you may miss the opportunity to request a timely refund or to disable auto-renew earlier.
Contacting the wrong support channel
Some customers contact console support or third-party retailers for web-store purchases; refunds for PlayStation Store purchases are handled through PlayStation account support.
If you purchased through Apple or Google, use the respective store’s subscription system rather than PlayStation’s web support for cancellations/refunds.
Comparative recap
Feature and price comparison
| Item | Essential | Extra | Deluxe |
|---|---|---|---|
| Monthly Price (approx AED) | AED 29.99 | AED 44.99 | AED 52.99 |
| Online multiplayer | Yes | Yes | Yes |
| Game Catalogue | No | Yes | Yes |
| Classics / Trials | No | No | Yes |
How to choose
Choose Essential if you only need multiplayer and monthly games. Choose Extra for a larger on-demand game library.
Choose Deluxe if you want game trials and classic titles; compare current prices and catalog availability on the official site before buying.
After cancelling
Immediate next steps
- Keep confirmation of cancellation and the original transaction receipt.
- Monitor your bank statement and PlayStation account for any unexpected charges.
Useful official links
Address
Postal address for Sony Middle East & Africa
Sony Middle East And Africa FZE
P.O. Box 16871 Jebel Ali Free Zone, Dubai, United Arab Emirates
Contact notes
Postal mail can be used for formal correspondence, but customer support requests are typically handled faster through official online support channels.
For cancellations and refund requests start with your PlayStation Account Management page or the official support portal listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.