Cancel TELEPORT online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Teleport service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Teleport: Easy Method
What is Teleport
Service overview
Teleport is a gaming and related digital service brand that offers tools and subscriptions such as Teleport VPN and game-related features that help players move or connect within games and online environments.
The company operates services and a support channel that customers in the United Arab Emirates can use for purchases, support and cancellations.
How Teleport is delivered
Teleport products are delivered through web accounts and mobile apps (iOS/Android). Some purchases may be made in-app via Apple App Store or Google Play.
Different purchase channels affect who handles refunds - Teleport handles web purchases, while app-store purchases are processed by Apple or Google.
How to cancel Teleport
Primary cancellation method
- Contact Teleport Support (via the support channels shown on the official site) - Teleport confirms cancellations offline.
- Provide your order reference, email, and reason for cancellation when requested by support.
Other possible contact options
- If you bought via Apple or Google, open a refund request through the App Store / Google Play refund process because those platforms control app-store refunds.
- Keep records of all messages, screenshots, and transaction receipts until cancellation and any refund are finalised.
What happens when you cancel
Access and service end
When Teleport confirms a cancellation, access to paid features typically stops according to the terms specified at purchase or by support confirmation.
If your purchase was subscription-based, automatic renewal will be stopped for future billing cycles once cancellation is processed.
Data and account effects
Cancellation does not automatically delete your account or personal data unless you request data removal separately via support.
Ask support for details on data retention and how to request account deletion if required.
Will I get a refund?
Refund policy summary
Teleport’s policy states refunds decrease proportionally once preliminary work begins and no refund is given after submission to an embassy/VFS/consulate or equivalent process.
Approved refunds are processed and credited to the original payment method.
Timing and app-store exceptions
- Approved refunds are typically processed within 10 - 12 working days to the original payment method.
- There is no mention in Teleport’s public policy of a 14-day statutory withdrawal right for digital services; refunds after processing start are at Teleport’s stated discretion.
- App-store purchases (iOS/Android) must follow Apple or Google refund procedures; Teleport cannot directly control those refunds.
Teleport plans and pricing
Pricing note
Prices below were found for Teleport VPN within the UAE App Store and reflect the items identified in Teleport-related product listings.
If you need confirmation for a specific purchase channel or different Teleport service, contact Teleport Support or check the official site.
Available plans (verified)
| Plan | Price (AED) | Period / Type | Key features |
|---|---|---|---|
| Teleport VPN Premium | AED 29.99 | Annual (assumed) | More server locations, faster connection, ad‑free |
| Disable Ads (Teleport VPN) | AED 129.99 | One‑time in‑app purchase | Disable ads |
| Disable Ads (alternative) | AED 19.99 | One‑time in‑app purchase | Disable ads (alternative offer) |
Your consumer rights in United Arab Emirates
General consumer protection
UAE consumer protection rules cover unfair commercial practices and defective products, but Teleport’s public policies do not explicitly reference local law.
For official guidance on your rights, check UAE government consumer protection resources.
Digital purchases and app-store purchases
- Digital services may have limited statutory withdrawal rights once the service is delivered or processing begins; Teleport’s policy confirms limited refunds once work starts.
- App-store purchases are subject to Apple/Google refund processes; pursue refunds through those platforms for in-app purchases.
Customer experiences
Positive reports
Some customers report satisfactory customer service and successful resolution under newer Teleport support teams.
Positive experiences often mention effective refunds or problem resolution when support engagement is responsive.
Negative reports and cautions
There are reports of product or service issues and poor follow-up in some cases, including claims of poor post-sale support.
Online reviews can be mixed; use official support channels and keep full records of communications when raising problems.
Documentation checklist
Required purchase information
- Order number, transaction ID or invoice
- Email address used for the purchase
- Date of purchase and payment method
Supporting evidence
- Screenshots of the app/store receipt or confirmation email
- Copies of messages with support or screenshots of error behaviour
- Bank or card statement entry (if requested by support)
Common mistakes
Expecting app‑store refunds via Teleport
Many customers assume Teleport can refund App Store or Google Play purchases. In-app purchases are controlled by Apple/Google and must be requested through their systems.
If you purchased in-app, start with the store refund request before contacting Teleport for additional help.
Waiting to cancel after service submission
Cancelled requests made after significant work or after submission to third parties (e.g., an embassy/VFS) are often ineligible for refund under Teleport’s policy.
Contact support early and provide full documentation to avoid reduced or denied refunds.
Comparative recap
Key differences by purchase channel
The table below summarises how cancellations and refunds typically differ between channels and product types.
Quick reference
| Item | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Teleport - web purchases | Contact Teleport Support (email/WhatsApp as available) | Refunds possible, reduced if work has started | Refunds processed to original payment method in 10 - 12 working days if approved |
| Teleport - App Store / Google Play | Request refund through Apple or Google Play | Handled by the store; Teleport cannot directly refund | Follow App Store / Google Play refund flows |
| Teleport VPN in‑app purchases | Use the app store refund flow or contact Teleport for guidance | Depends on store policy and Teleport review | Check the purchase receipt and store-specific refund policies |
After cancelling
Follow-up steps
- Keep your confirmation from Teleport support until the refund posts to your payment method.
- Monitor your bank/card statement for the refund within the 10 - 12 working day window if approved.
Helpful official links
Address
Teleport (UAE contact)
Business Bay, Dubai, UAE
P.O. Box 116568
Support reminder
For cancellation or refund actions, start by contacting Teleport Support through the official site and keep all transaction records and correspondence.
If you need official consumer guidance, use the UAE Government consumer protection link above.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.