Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Twitch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Twitch: Easy Method
What is Twitch
Overview
Twitch is a live streaming platform focused on gaming, esports, creative content and community interaction. Viewers can watch streams, chat live, and support creators via subscriptions and donations.
Core features
Key features include live video, channel subscriptions, Bits, hosting, and chat moderation tools. Twitch integrates with desktop, mobile apps, and third-party services for broadcasts.
How to cancel Twitch
Cancel via Twitch website (recommended)
- Sign in at https://www.twitch.tv/.
- Open your profile menu and go to Settings → Subscriptions, or visit Subscriptions.
- Find the active subscription, select Manage, then choose Cancel. Confirm the cancellation when prompted.
Cancel on mobile and in-app purchases
- If you subscribed via Apple (iOS), cancel through your Apple ID subscription settings in the iPhone Settings app.
- If you subscribed via Google Play, cancel in the Google Play Store → Manage subscriptions.
- In-app purchases on mobile follow the app-store refund/cancellation rules; Twitch cannot directly cancel those charges.
Alternate methods (email or mail)
- Email Twitch support at support@twitch.tv or help@twitch.tv requesting cancellation and include account details.
- You may send a written cancellation request by postal mail to the company address (see Address section below) if needed.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you retain subscriber benefits until the end of the current paid period. Benefits end at the subscription expiry date and are not immediate unless otherwise stated.
Billing and renewal
Auto-renewal stops after cancellation; no further recurring charges will be made. If you re-subscribe later, billing resumes at the then-current rate.
Account and data
Your Twitch account remains active; only the subscription ends. Channel history, chat messages, follows, and saved data remain unless you delete your account.
Will I get a refund?
Standard refund policy
Twitch generally does not issue pro-rated refunds for cancelled subscriptions. Subscriptions remain active until the end of the paid term but are not refunded for unused time in most cases.
Exceptions and how to request
- Platform purchases: If you bought via Apple or Google, refunds are subject to Apple/Google policies - contact them directly.
- Billing errors/fraud: For unauthorized charges or clear billing errors, contact Twitch support and your payment provider or bank immediately.
- Gifted subscriptions: Refunds for gifted subs follow special rules; contact support and provide order details.
Twitch plans and pricing
Overview of subscription tiers
Twitch offers channel subscription tiers and Prime Gaming benefits, but pricing and availability can vary by region and payment method.
Pricing notes
Because regional prices and app-store fees change frequently, contact Twitch or check your app store for exact local pricing.
| Plan | Description | Price |
|---|---|---|
| Tier 1 | Basic monthly channel subscription | Contact for pricing |
| Tier 2 | Mid-level monthly channel subscription | Contact for pricing |
| Tier 3 | Top-level monthly channel subscription | Contact for pricing |
| Prime Gaming | Included with eligible Amazon Prime accounts | Contact for pricing |
Your consumer rights in United Arab Emirates
Key protections
UAE consumer protection ensures clear information about digital services, prohibits misleading practices, and provides recourse for defective or misrepresented services.
How to file a complaint
- Start by contacting Twitch support with details and evidence (receipts, screenshots, dates).
- If unresolved, file a complaint through the UAE government consumer protection portal: UAE - Consumer Protection.
- Contact your bank to dispute unauthorized charges if necessary; banks in the UAE have established chargeback procedures.
Customer experiences
Common praise
Many users appreciate the quick in-site cancellation via account settings and the transparency of subscription tiers for creators.
Common complaints
Users sometimes report delays when subscriptions were purchased through Apple/Google and limited refund flexibility. Support response times vary based on volume.
Documentation checklist
Required account information
- Twitch username and registered email address.
- Subscription details: channel name, tier, and date of purchase.
- Payment method and last 4 digits of the card (if applicable).
Useful supporting documents
- Screenshot of the subscription confirmation or receipt.
- Order ID or transaction reference from email or app store.
- Copies of email correspondence with Twitch or your app store.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a different channel or the wrong account when they have multiple Twitch accounts. Always verify the account and channel before cancelling.
Forgetting app-store subscriptions
Subscriptions bought through Apple or Google must be cancelled in those stores; attempting to cancel only via twitch.tv does not stop app-store renewals.
Comparative recap
Feature comparison
| Feature | Twitch | YouTube Live | Facebook Gaming |
|---|---|---|---|
| Live streaming | Yes - gaming and creative focus | Yes - broader video ecosystem | Yes - integrated with Facebook profiles/pages |
| Channel subscriptions | Yes - tiered subscriptions & Bits | Channel memberships | Stars and subscriptions |
| In-region availability (UAE) | Available | Available | Available |
| Cancellation method | Account settings or app-store | Channel memberships via Google/Apple or YouTube settings | Subscriptions via Facebook settings or app-store |
How to choose
Pick the platform based on audience, monetization options, and which app-store ecosystems you use. Consider ease of subscription management in your region.
After cancelling
Next steps
Keep confirmation of cancellation and monitor your payment method for further charges. Retain receipts and any support ticket numbers for future disputes.
Helpful links
- Twitch Help Center: https://help.twitch.tv/
- Twitch Subscriptions page: https://www.twitch.tv/subscriptions
- UAE Consumer Protection information: https://u.ae/en/information-and-services/consumer-protection
- Contact email for Twitch support: support@twitch.tv
Address
Mailing address
Customer Support Twitch Interactive, Inc.
350 Bush Street, 2nd Floor San Francisco, CA 94104 EUA
Support emails
Primary support contacts: support@twitch.tv and help@twitch.tv. Include account details and a clear request when emailing.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.