Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gamban service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Gamban: Easy Method
What is Gamban
Short description
Gamban is a subscription software service that blocks access to online gambling websites and apps across devices. It is designed to support self-exclusion and reduce relapse by preventing access to gambling content.
How it works at a glance
Gamban installs a blocking layer on supported devices and runs for the duration of your licence. The software is subscription-based and typically renews automatically unless payment details are removed.
How to cancel Gamban
Cancel via your Gamban account (recommended)
- Sign in at your Gamban account dashboard on the web.
- Go to Payment & Subscription in your account settings.
- Remove your payment method by clicking the red cross - this stops auto-renewal.
- Once removed, the subscription will not auto-renew and protection ends at licence expiry.
Other cancellation methods
- Email Gamban at info@gamban.com with your account details and cancellation request.
- Send a cancellation request by postal mail to the registered office address (see Address section below).
- Note: Gamban prefers account dashboard actions for fastest processing.
What happens when you cancel
Access and expiry
Removing payment details or cancelling stops future auto-renewal, but your current licence remains active until its expiry date.
Gamban will automatically remove protection when the licence period ends; you cannot normally uninstall early.
Data and account handling
Gamban retains account and transaction data according to its privacy policy. Check your account dashboard or the official site for details.
If you request account deletion, contact Gamban support so they can advise on data retention and deletion steps.
Will I get a refund?
General refund position
Refund eligibility depends on Gamban's policy and the circumstances of purchase. In many cases, digital products are non-refundable after installation or download has started.
Exceptions and steps to request a refund
- If Gamban terminates your licence for a serious breach, they may refund the unused portion, possibly minus reasonable compensation.
- To request a refund, email info@gamban.com including account email, licence details and transaction ID.
- If you are located in the EU/UK, note the 14‑day right to change your mind does not apply once you have started downloading or installing a digital product.
Gamban plans and pricing
Pricing overview
Exact AED pricing is not published by Gamban. The table below shows approximate UAE Dirham amounts converted from App Store listings and may vary by store and region.
Current approximate plans
| Plan | Price (AED, approximate) | Period | Features |
|---|---|---|---|
| Gamban Protection | AED 9.08 | Monthly | App-wide gambling blocking, unlimited devices, 7-day free trial |
| Gamban Protection | AED 94.02 | Annual | Same coverage as monthly, billed annually |
Your consumer rights in United Arab Emirates
Practical guidance for UAE residents
UAE consumer protection covers unfair commercial practices, but remedies for digital purchases often depend on the seller's stated terms.
Digital goods and licences are commonly treated differently from physical goods; refunds may be limited after download or activation.
How to escalate a dispute
- First contact Gamban support at info@gamban.com with evidence and a clear request.
- If unresolved, you may contact the UAE Ministry of Economy's Consumer Protection department for guidance: economy.gov.ae.
- You can also contact your card issuer to discuss chargeback options if you believe a payment was taken unfairly.
Customer experiences
Positive reports
Some users report Gamban helped them successfully avoid gambling, describing it as effective support for recovery.
Testimonials include accounts of improved control and gratitude for the tool’s role in recovery.
Common criticisms
- Several users say it can be bypassed or uninstalled quickly on some devices, reducing effectiveness.
- Other complaints include device slowdowns, blocking of non-gambling apps, and dissatisfaction with support.
- Some customers report unexpected subscription charges because they did not realise the purchase was recurring.
Documentation checklist
What to prepare before contacting Gamban
- Account email address and username used with Gamban.
- Transaction ID, payment receipt, or proof of purchase.
- Licence start and expiry dates (if known) and device details.
What to include in refund or cancellation requests
- A clear statement of the request (cancel, refund, or deletion) and the reason.
- Any supporting screenshots, error messages, or correspondence.
- Your preferred contact method and any deadline for response.
Common mistakes
Expecting immediate uninstallation
Many users assume they can uninstall Gamban immediately to stop charges; however, the licence runs until expiry and Gamban is designed not to be uninstallable early in normal operation.
Missing the auto-renewal window
Users sometimes forget to remove their payment method before the renewal date and are surprised by a renewal charge.
Always remove payment details in Payment & Subscription if you do not want to renew.
Comparative recap
Quick comparison table
| Item | Monthly | Annual |
|---|---|---|
| Approx. price (AED) | AED 9.08 | AED 94.02 |
| Cancel via dashboard | Yes - remove payment method to stop auto-renewal | |
| Refund likelihood after install | Limited; generally not refundable after download/installation unless Gamban agrees | |
| Uninstall before expiry | Not normally possible - licence runs until end date | |
After cancelling
Immediate actions
- Confirm cancellation by checking your Gamban account Payment & Subscription settings.
- Keep copies of confirmation emails, receipts and any support replies for future reference.
Support and next steps
- Contact Gamban support: info@gamban.com.
- Visit the official Gamban website for help and documentation: gamban.com.
- If you need consumer advice in the UAE, see the Ministry of Economy consumer resources: economy.gov.ae.
Address
Company address
Enterprise House, Ocean Way, Southampton, England, SO14 3XB, United Kingdom.
Contact details
Email: info@gamban.com
Website: https://gamban.com/
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.