cancellation Madmuscle: Easy Method

What is Madmuscle

Service overview

Madmuscle is a subscription-based fitness service offering personalised workout plans and nutrition guidance accessible via app and web.

It provides structured programs, progress tracking, and optional add-ons like coaching or meal plans depending on your purchase path.

How users subscribe

Subscriptions can be purchased through the Madmuscles website, Apple App Store (iOS), or Google Play (Android).

Billing and management vary by purchase method; in-app purchases are managed by Apple or Google, while web purchases are managed by Madmuscles directly.

How to cancel Madmuscle

If you subscribed via Apple App Store (iOS)

• Open your Apple ID account settings and turn off auto‑renewal at least 24 hours before the trial or subscription period ends.
• Follow Apple’s subscription management steps; this stops future renewals but does not automatically issue refunds.
• See Madmuscles guidance: Madmuscles Help (App Store).

If you subscribed via Google Play

• Open Google Play Store → Payments & Subscriptions → Subscriptions → Mad Muscles and select Cancel.
• Cancel at least 24 hours before the next billing date to avoid the next charge.
• Google Play handles the subscription; use Google’s refund process for in‑app purchases if needed.

If you subscribed via Madmuscles website

• Log in at madmuscles.com → My Account → My Subscription → Cancel renewal.
• The Cancel button may not appear immediately; it can take up to 24 hours to become available.
• Deleting the app or unsubscribing from newsletters does not cancel your subscription; cancel via the account page.

What happens when you cancel

Access after cancellation

When you cancel, your subscription typically remains active until the end of the paid billing period or trial.

You should retain access to workouts and account features until that period expires.

Renewal and billing

Canceling stops automatic renewal at the next billing date; do not rely on app deletion to stop charges.

For in‑app purchases, Apple or Google controls billing and renewals; contact them for billing disputes.

Account data and content

Madmuscles may retain account data according to its policies; review account or privacy settings for data deletion options.

If you want personal data removed, contact Madmuscles support through the official help pages.

Will I get a refund?

General refund policy

Refund eligibility depends on where you purchased the subscription (App Store, Google Play, or Madmuscles website).

Madmuscles states in‑app purchases (Apple/Google) are handled by those stores and are outside Madmuscles’ direct control.

In‑app purchases (Apple / Google)

• Request refunds directly from Apple or Google using their refund systems for App Store or Google Play purchases.
• Madmuscles’ Billing Team cannot process App Store or Google Play refunds; they can only review refunds submitted via their site for web purchases.

Exceptions and user reports

• Madmuscles does accept some web refund requests through its Billing Team, but outcomes vary by case.
• There is no clear public 14‑day money‑back guarantee in Madmuscles’ Help Center or Terms; some users report refund denials even shortly after subscribing.
• See Madmuscles refund guidance: How to request a refund.

Madmuscle plans and pricing

Pricing availability

Madmuscles does not publish consistent, verifiable pricing across platforms in the official Help Center used for this guide.

Plan prices vary by region, platform and promotional offers; please contact Madmuscles for exact costs.

Contact for exact pricing

Log in to your account or consult the platform (App Store / Google Play) where you purchased for the billed amount.

Use the official site or support pages to request a detailed price breakdown.

Your consumer rights in United Arab Emirates

UAE consumer protection overview

UAE consumer law generally requires clear terms, honest advertising, and fair refund/cancellation rights for consumers.

There is commonly a cooling‑off period for digital services, often interpreted as 14 days, but specifics depend on purchase method and terms.

How it applies to Madmuscle

• If you bought via Apple or Google, the platform’s refund policies often govern your rights and remedies.
• If you bought via Madmuscles’ website, UAE consumer rules may apply; disputed or unclear refund practices can raise compliance concerns.

Where to get official help

For formal complaints or guidance, consult the UAE Ministry of Economy - Consumer Protection pages for procedures and contact points.

See: UAE Ministry of Economy - Consumer Protection.

Customer experiences

Positive feedback

• Some users praise the training structure, sensible rest periods, and effectiveness for improving fitness.
• A few users find value in specific routines such as Tai Chi or beginner plans that provided a good start.

Negative feedback

• Many users report unexpected or higher-than-expected charges and difficulty obtaining refunds.
• Complaints include hidden upsells, unclear subscription terms, and cancellation confusion (app deletion does not cancel subscription).

What this means for you

Experiences are mixed: the product can be useful, but billing and refund handling may be problematic for some users.

Document your purchase and cancellation carefully to improve your chance of a satisfactory outcome.

Documentation checklist

Essential records to keep

• Purchase receipt or order confirmation showing date, amount, and purchase method.
• Screenshot of subscription entry in App Store / Google Play or Madmuscles account page.
• Any email confirmations from Madmuscles or payment provider.

Supporting evidence for refunds or disputes

• Clear screenshots of subscription settings and cancellation attempts.
• Copies of messages with Madmuscles support and any ticket reference numbers.
• Bank or card statements showing the charge date and amount.

Common mistakes

Deleting the app instead of cancelling

Many users assume deleting the app cancels the subscription; it does not. You must cancel through the platform or account page.

Always check your subscription status in Apple ID, Google Play, or your Madmuscles account after deleting an app.

Missing the 24‑hour cutoff

Users sometimes cancel on the billing day and still get charged because cancellation must be completed at least 24 hours before renewal.

Set a calendar reminder well before the renewal date to avoid accidental charges.

Contacting the wrong support channel

Contacting Madmuscles does not resolve in‑app purchase refunds; for App Store/Google Play purchases, raise the refund with Apple/Google directly.

Keep support communication focused and include the documentation checklist to speed up responses.

Comparative recap

Quick feature comparison

The table below compares Madmuscles with typical app subscriptions and standard gym memberships on key points consumers often consider.

Use it to judge cancellation effort, refund likelihood, and access model.

After cancelling

Immediate next steps

• Confirm cancellation in the platform or Madmuscles account and save confirmation screenshots.
• Check billing statements for any unexpected charges and document them.

Where to get help and escalate

• Madmuscles Help Center (cancellation & refunds): Madmuscles Support.
• Apple subscription support: Manage subscriptions on Apple.
• Google Play subscriptions support: Manage subscriptions on Google Play.

Escalation and formal complaints

If you believe your consumer rights in the UAE were breached, gather documentation and contact the UAE Ministry of Economy - Consumer Protection.

Use official complaint channels if you cannot resolve the issue with Madmuscles or the app store.

Address

Company address (registered)

AmoApps Limited

1st Floor, Georgiou Christoforou 8, 2012, Strovolos, Nicosia, Cyprus

Support portal

For account actions, cancellations and refund requests, use the official support portal: Madmuscles Help Center.

Keep copies of all correspondence and receipts when contacting support or your payment provider.