cancellation Moreyoga: Easy Method

What is Moreyoga

Overview

MoreYoga is a UK-based yoga studio and subscription service offering a variety of in-studio and digital classes designed to support physical and mental wellbeing.

The company operates on a membership model with different monthly plans, class bookings, events/workshops and a retail shop for yoga gear.

Services

Services include unlimited or pay-monthly memberships, drop-in and booked classes, workshops and retail sales of yoga equipment and clothing.

Official information and support pages are hosted on MoreYoga's website and Help Centre.

How to cancel Moreyoga

Membership cancellations

• Complete the online cancellation form via MoreYoga Help Desk using your registered email address.
• Provide at least 30 days' notice before renewal for recurring monthly plans.
• Do not attempt cancellation during a mandatory minimum term (Founder or 2-month plans) or while your membership is suspended; those attempts will not be accepted.
• Expect an automated confirmation email after submitting the form; if none arrives within an hour, contact support.

Class, event and retail cancellations

• Class booking cancellations: use the MoreYoga App or website under "My Schedule" and cancel at least 3 hours before class start to avoid a late-cancel fee.
• Events/workshops: cancel at least 1 week before the event for a full refund; later cancellations are generally non-refundable but substitutions or credits may be offered at MoreYoga's discretion.
• Retail returns: follow the returns process on the shop page; unused items with tags are generally accepted within 30 days.

What happens when you cancel

Access and billing

Your membership remains active until the cancellation takes effect, which depends on the 30-day notice period or the end of any minimum term.

For some plans (e.g. the £79 monthly plan) you receive an auto-confirmation and the final cancellation is usually confirmed within seven days.

Account and data

Your account and booking history normally remain accessible unless you request deletion; contact support for account data requests or deletion options.

If you have outstanding bookings or committed minimum terms, these conditions can affect when the membership fully ends.

Will I get a refund?

Membership refunds

MoreYoga's terms state there are no refunds for Founder, £59/month and £79/month memberships regardless of personal circumstances.

If you do not complete the required online cancellation form, you will not receive a refund and your membership may continue to be charged.

Events and retail refunds

Events/workshops are refundable if cancelled one week or more before the event date; within one week refunds are not normally provided but substitutions or credits may be possible.

Retail returns: unused items in original condition and with tags can be returned within 30 days; refunds are processed after receipt and typically take up to 14 days to appear.

Moreyoga plans and pricing

Known UK pricing

The following table shows MoreYoga plans and the UK prices documented in official terms. UAE pricing is not publicly available.

Pricing notes

MoreYoga's publicly available pricing is UK‑centric (GBP). No official UAE (AED) pricing was found in the verified sources.

For UAE-specific rates or availability check with MoreYoga directly via their Help Centre.

Your consumer rights in United Arab Emirates

Local consumer protections

There is no evidence that MoreYoga has UAE‑specific terms; its terms are UK‑facing. UAE consumers should check local consumer protection rules that may apply to cross‑border purchases.

Some jurisdictions allow a cooling‑off period for digital services; whether that applies to a UK business serving UAE residents depends on local law and the precise service delivery.

Practical precautions in UAE

• Keep copies of all correspondence, booking confirmations and payment records.
• Contact UAE consumer protection authorities or seek local legal advice if you believe your rights under UAE law have been breached.
• Be aware that public online complaints in the UAE can carry legal risk under local defamation and cybercrime laws; seek counsel before making formal public accusations.

Customer experiences

Positive feedback

Many reviewers praise MoreYoga for class variety, skilled instructors and overall value in the UK, with high ratings on major review platforms for studio experience.

Users report improvements in studio hygiene and an accessible schedule across multiple London locations.

Common complaints

Complaints focus on difficulty cancelling memberships, unexpected charges after cancellation attempts, and slow or unresponsive customer service for refunds or missing retail orders.

Some customers report issues with freezes, unauthorized payments, and retail order non-delivery that required escalation.

Documentation checklist

What to have ready

• Registered email address used for the MoreYoga account.
• Membership type/name (Founder, £59, £79) and any relevant account ID.
• Proof of payment (card statement), booking references for classes or events, and order numbers for retail purchases.

Where to send it and what to expect

• Submit cancellation via the online cancellation form on MoreYoga Help Centre and retain the confirmation email.
• If returning retail items, follow the shop returns instructions and include order number and reason for return.
• If you do not receive an automated confirmation, contact MoreYoga support and attach screenshots of your submission.

Common mistakes

Not submitting the official form

Failing to complete the online cancellation form is the most common issue; verbal or informal messages are not accepted under MoreYoga's terms.

Always use the Help Desk form and keep the confirmation email as proof of submission.

Ignoring minimum terms and notice periods

Attempting to cancel during a mandatory minimum term (e.g., 6 months for Founder or 2 months for £59) will not stop charges.

Missing the 30‑day notice window can result in another billing cycle; plan cancellations well ahead of renewal dates.

Comparative recap

Quick feature comparison

After cancelling

Next steps you should take

Check your email for the automated cancellation confirmation and save it as proof.

Monitor your bank or card statements to ensure no further unauthorised charges after the effective cancellation date.

If cancellation does not process

• If you do not receive confirmation within an hour, contact MoreYoga Support via the Help Centre and attach your cancellation form submission.
• Escalate with payment provider if you observe unauthorised charges after cancellation and support delays.

Use official MoreYoga help pages for forms and policy details: MoreYoga Help Centre.

Address

Returns department

MoreYoga Returns Department

Unit 1, 83 Ringwood Road, Poole, Dorset, BH14 0RH

Shop returns and contact

For retail returns and instructions see the official returns page: MoreYoga Shop - Returns & Exchanges.

For membership terms and specific cancellation rules, refer to the relevant official articles in the Help Centre (Founder, £59 and £79 plan pages).