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I hereby notify you of my decision to terminate the contract relating to the Riseguide service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Riseguide: Easy Method
What is Riseguide
Overview
Riseguide is a gym‑fitness platform that provides personalized workout plans, nutrition guidance and virtual training resources. The service is accessed via the RiseGuide website or mobile app and is aimed at tracking progress and supporting personal fitness goals.
Main features
Key features typically include tailored training plans, progress tracking and lesson content designed for different experience levels.
Access and billing are subscription‑based; account management is available through the RiseGuide account area or app.
How to cancel Riseguide
Cancel via Web / RiseGuide app (direct)
- Open the RiseGuide app or go to your account on riseguide.com.
- Go to Profile → Settings → Manage Subscription → Cancel Subscription and follow prompts to confirm cancellation.
- Or email support@riseguide.com requesting cancellation; include your account email and order details.
- Cancellation stops auto‑renewal; you retain access until the end of the current paid period.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, you usually cancel through your App Store / Google Play subscription settings rather than inside the RiseGuide account.
- For Apple subscriptions use your Apple ID subscription management; for Android use Google Play subscriptions management.
Other contact methods
- Postal cancellation is accepted; send a signed cancellation request to the official mailing address (see Address section).
- Always save confirmation emails or screenshots proving your cancellation request and date.
What happens when you cancel
Access and billing
When you cancel, auto‑renewal is stopped and no further recurring payments should be charged after the current period ends.
You will normally retain full access to RiseGuide content until the end of your paid billing period.
Data and account
Your account and any saved data typically remain in place unless you request deletion. Check RiseGuide’s privacy policy or contact support for data removal.
If you need copies of your progress or receipts, export or save them before requesting deletion.
Will I get a refund?
Money‑back guarantee (website purchases)
RiseGuide offers a 30‑day money‑back guarantee for purchases made directly through the official website if you email support within 30 days of purchase.
- You must provide evidence that you followed the plan (for example, screenshots) as requested by RiseGuide for the refund review.
General refund policy and legal exceptions
Subscription fees are generally non‑refundable and non‑exchangeable unless required by law or if the Money‑Back Guarantee criteria are met.
For consumers in the EEA or Switzerland a 14‑day withdrawal right may apply, with a proportional refund for any consumed service during that period.
Riseguide plans and pricing
Pricing overview
No official AED‑priced plans were found for the UAE. Official pricing is shown in USD in‑app or on the official site.
To get exact UAE pricing, check the RiseGuide app or contact support.
How to confirm local pricing
Open the RiseGuide app or your account settings to view prices in your local currency and any region‑specific offers.
If in doubt, email support@riseguide.com for a definitive quote.
| Plan | Price (AED) | Notes |
|---|---|---|
| Monthly | Contact for pricing | Official prices are shown in USD in‑app; confirm in your account. |
| 3‑month | Contact for pricing | Contact support or check the app for region pricing and promotions. |
| 6‑month | Contact for pricing | Prices may vary by country and platform (web vs app store). |
Your consumer rights in United Arab Emirates
Overview of UAE protections
UAE consumers have rights under national consumer protection rules including fair contract terms and the right to lodge complaints about unfair commercial practices.
For government guidance and complaint procedures see the official UAE consumer information portal: u.ae - Consumer Protection.
How to escalate a complaint in the UAE
- First contact RiseGuide support with full documentation and request resolution.
- If unresolved, file a complaint with the UAE Ministry of Economy / Consumer Protection using the official portal or contact channels on u.ae.
- Keep all receipts, correspondence and screenshots to support your complaint.
Customer experiences
Positive feedback
- Users often praise RiseGuide for clear, beginner‑friendly design and motivating, structured content.
- Many report the app provides actionable steps and helpful guidance for personal growth and training.
Negative feedback
- Some users report confusion navigating lessons or accessing content, noting a learning curve.
- There are occasional complaints on international review sites about unexpected recurring charges and billing concerns.
Documentation checklist
What to include when requesting cancellation or refund
- Account email and username used for the RiseGuide account.
- Order ID, invoice or receipt showing the purchase date and amount.
- Screenshots or other evidence required under the 30‑day guarantee (if applicable).
- Clear statement requesting cancellation and whether you seek a refund or confirmation of non‑renewal.
Where to store copies
- Save confirmation emails, cancellation screenshots and any postal tracking receipts.
- Keep copies in a secure folder for at least 12 months in case of billing disputes.
Common mistakes
Missing the cancellation deadline
A common mistake is cancelling after the next billing date, which can result in an unwanted renewal charge.
Always cancel before the next scheduled billing cycle and keep confirmation proof.
Canceling in the wrong place
If you subscribed via Apple or Google, cancelling inside the RiseGuide account may not stop charges; you must cancel through the App Store or Google Play subscription settings.
Also, failing to request a refund promptly (within 30 days for web purchases) can forfeit money‑back eligibility.
Comparative recap
Summary table
| Feature | RiseGuide (Web / App direct) | App Store / Google Play |
|---|---|---|
| How to cancel | Profile → Settings → Manage Subscription → Cancel or email support | Cancel via Apple ID subscriptions or Google Play subscriptions |
| Refund handling | 30‑day money‑back for web purchases if conditions met; otherwise generally non‑refundable | Refunds handled by Apple/Google for purchases made through their stores; policies vary |
| Access after cancel | Access retained until end of current paid period | Access retained until end of paid period, subject to store rules |
| Support | support@riseguide.com and RiseGuide account support | Contact Apple/Google for store billing issues and RiseGuide for service/content issues |
Quick takeaways
- Cancel directly in the app or via support for the fastest result if you subscribed on the RiseGuide site.
- If subscribed via a store, cancel in that store to stop renewals; contact RiseGuide for content or account questions.
After cancelling
What you can still do
After cancellation you should be able to use RiseGuide until the end of your paid period and download any required records or receipts.
If you need data removal, request account deletion explicitly with RiseGuide support.
Useful links and next steps
- Official site and account management: riseguide.com
- Contact RiseGuide support: support@riseguide.com
- UAE consumer protection and filing complaints: u.ae - Consumer Protection
Address
Official mailing address
RiseGuide (official contact address): 9205 West Russell Road, Building 3, Suite 240, Las Vegas, NV 89148, United States.
How to send postal cancellation
- Write a signed cancellation letter including account email, subscription details and desired effective date.
- Send by tracked mail and keep the tracking number and a copy of the letter for your records.