Cancel SPORT & HEALTH online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sport & Health service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Sport & Health: Easy Method
What is Sport & Health
Overview
Sport & Health is a subscription-based gym and fitness operator offering club access, classes, and personal training services. Memberships typically include access to facilities, scheduled classes, and optional add-on services.
Services relevant to cancellations
Memberships are contractual and may auto-renew; termination and refunds are handled according to the membership agreement. Corporate support is available by phone, email, and certified mail.
How to cancel Sport & Health
Accepted cancellation methods
- Certified mail (postal) to the corporate address - preferred for proof and speed of processing.
- Phone or email to member services - use only when you have membership details ready.
- Online account cancellation: commonly not available for membership termination; check your membership portal if present.
Step-by-step cancellation process
- Locate your membership number, ID, and original payment details.
- Prepare a written cancellation request that includes your name, membership number, reason for cancellation, and requested end date; sign the request.
- Send the request by certified mail to the corporate address; keep proof of posting and tracking.
- Follow up by phone or email after 7 - 10 business days to confirm receipt and request confirmation in writing.
- Retain all confirmation messages and any cancellation reference numbers until final billing and any refund are complete.
What happens when you cancel
Access and services
Once your cancellation is accepted, club access and scheduled class bookings will generally end on the effective cancellation date stated in the confirmation.
Any outstanding sessions or personal training packages should be clarified with member services to determine use-or-refund eligibility.
Renewals and membership status
Auto-renewal will be stopped after the cancellation takes effect; ensure you receive written confirmation that auto-renew has been disabled.
Keep copies of the cancellation confirmation and check billing statements for recurring charges in the following billing cycle.
Will I get a refund?
General refund principles
Refund entitlement depends on your membership contract, payment method, and local consumer law. Some memberships are non-refundable; others allow pro-rated refunds for unused periods.
Refunds are typically processed to the original payment method unless otherwise stated in the membership agreement.
Practical timing and exceptions
- Refund processing times vary by payment method and bank; card refunds can take several business days to reflect.
- If a third-party provider (e.g., a local branch or franchise) handled the sale, refund handling may differ; request written details when you cancel.
- UAE consumer protection law may affect refund rights - verify entitlement under local law (see "Your consumer rights in United Arab Emirates").
Sport & Health plans and pricing
How pricing is shown
No authoritative UAE pricing for Sport & Health membership plans is publicly available for this guide.
To obtain exact UAE pricing, contact Sport & Health directly or your local branch.
Contact for pricing
| Plan | Duration | Price (AED) | Notes |
|---|---|---|---|
| Individual Membership | Monthly / Annual | Contact for pricing | Contact club for UAE-specific offers |
| Couple / Family | Monthly / Annual | Contact for pricing | Family packages vary by club |
| Personal Training Packages | Per session / Blocks | Contact for pricing | Prices depend on trainer and package size |
Your consumer rights in United Arab Emirates
Relevant law and protections
UAE Consumer Protection Law No. 15 of 2020 provides protections on unfair contract terms, refunds, and consumer complaints. Retail and service providers must comply with its provisions.
Membership contracts must not contravene mandatory consumer protections under UAE law.
How to escalate a dispute
- First, request written justification and refund details from Sport & Health member services.
- If unresolved, file a complaint with the UAE Ministry of Economy / consumer protection authority via their official channels.
- Keep certified mail receipts, emails, membership contracts, and proof of payments to support your complaint.
Official UAE consumer information: UAE Ministry of Economy.
Customer experiences
Positive feedback themes
Members commonly praise well-equipped facilities, varied class schedules, and knowledgeable staff at many clubs.
Local branches may receive positive remarks for cleanliness and helpful in-person service.
Negative feedback themes
Some consumers in the regional sports retail and fitness sector report delays and poor responsiveness when processing cancellations and refunds.
To reduce risk, document all communications and use certified mail for cancellation requests as evidence.
Documentation checklist
Required documents
- Membership contract or agreement copy (signed).
- Membership number and ID (passport or Emirates ID).
- Proof of payment (card statement, receipt, or e-receipt).
Supporting evidence
- Certified mail receipt and tracking number.
- Email or phone correspondence logs and written confirmations.
- Any medical certificates or relocation proof if cancellation is for special circumstances.
Common mistakes
Missing or incomplete requests
Submitting a verbal cancellation or an unsigned email often delays processing. Always submit a signed written request and retain proof of submission.
Not including your membership number or clear contact details is a frequent cause of delays.
Assuming immediate stops
Many members assume cancelling verbally or online automatically stops billing; confirmations are required to ensure auto-renew is disabled.
Failing to follow up or retain confirmation can result in continued charges that are harder to reverse later.
Comparative recap
How Sport & Health compares
| Feature | Sport & Health (typical) | Sun & Sand Sports (UAE retail) | Sports Planet (UAE) |
|---|---|---|---|
| Primary cancellation methods | Certified mail, phone, email (membership) | Cancel via account before shipping; refuse delivery if shipped | Email within 3 days of order confirmation |
| When cancellation allowed | Per membership terms; requires written notice | Only before shipping; otherwise refuse delivery | Within 3 days; no cancellations after 7 days from delivery |
| Refund handling | Depends on contract and payment method; refunded to original method | COD → e‑wallet; card → back to card; VAT refunded | Full refund if not shipped; if dispatched, refund minus shipping; up to 8 business days processing |
| Recommended proof | Certified mail receipt and written confirmation | Delivery refusal record; order cancellation confirmation | Email request and shipping/refund confirmation |
After cancelling
Monitor billing and refunds
Check bank or card statements for refunded amounts over the next billing cycle. Allow time for processing and bank posting.
If a refund is delayed, provide your cancellation confirmation and payment proof when contacting support or filing a complaint.
Useful links and next steps
- Sport & Health official site: https://sportandhealth.world/
- UAE consumer information and complaints: UAE Ministry of Economy
Address
Corporate postal address
Sport and Health Clubs
209 Madison Street, Alexandria, Virginia 22314, United States
Contacting from United Arab Emirates
If you are cancelling from the UAE, send certified mail to the corporate address above and follow up by email or phone. Also contact your local club or the website for UAE-specific assistance.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.