Cancel FLO online
Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Flo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Flo: Easy Method
What is Flo
Overview
Flo is a women’s health and wellness app for menstrual cycle and reproductive health tracking. It offers period predictions, symptom logging, personalized insights, and educational content.
Subscription model
Flo operates on a freemium basis: basic features are free and advanced features require a paid subscription (Flo Premium). Subscriptions are managed through app stores or directly on the Flo website.
How to cancel Flo
Cancel on Android (Google Play)
- Open Google Play Store on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select "Flo" → Cancel subscription and follow prompts.
- Cancel at least 24 hours before the end of the billing or free trial period to avoid renewal.
Cancel on iPhone/iPad (App Store)
- Open iOS Settings → tap your name → Subscriptions (or use iTunes & App Store → view Apple ID → Subscriptions).
- Select "Flo" → Cancel Subscription and confirm.
- Do this at least 24 hours before the period end to prevent next charge.
Cancel via Web (app.flo.health)
- Log in to your account at app.flo.health or flo.health.
- Go to Menu → Profile card → Manage Subscription → Cancel.
- If you paid via PayPal, cancel the automatic payment inside your PayPal account settings.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but typically preserves premium access until the end of the current paid billing period.
Data and account
Your Flo account and stored health data remain unless you delete the account. Cancellation does not necessarily delete personal data; follow account deletion steps in settings if needed.
Will I get a refund?
Refunds for Google Play (Android)
- Google Play purchases: you will need the Google Play order number (from the confirmation email or pay.google.com).
- Contact Flo support via the chat widget on their help site and provide the order number to request a refund.
Refunds for App Store (iOS) and web
- Apple (iOS) refunds must be requested from Apple at reportaproblem.apple.com. Flo cannot issue iOS refunds directly.
- Web subscriptions: request refunds via Flo’s chat widget and include the account email used to pay.
Cooling-off period and exceptions
Flo’s public instructions do not assert an automatic 14-day cooling-off refund right. Refunds depend on platform rules and Flo support processes.
Flo plans and pricing
Pricing summary
No official, up-to-date pricing data was provided in the verified sources for this guide.
How to get exact pricing
Check the app store page or your account subscription page for the exact price offered to you, as prices vary by country, device, and promotions.
| Plan | Price | Notes |
|---|---|---|
| Flo Premium | Contact for pricing | Pricing varies by platform, region and promotions. Check your app store or app.flo.health. |
Your consumer rights in United Arab Emirates
Applicable UAE protections
UAE consumer protection law can include a cooling-off period for some online purchases, commonly 14 days, but digital subscriptions may be treated differently or excluded.
How this affects Flo subscriptions
- Flo’s own public guidance does not automatically cite statutory cooling-off rights; refunds and cancellations generally follow the platform and Flo support procedures.
- If you believe a statutory right applies, contact UAE consumer protection authorities via the official UAE government portal for guidance: UAE Government - Consumer Protection.
Customer experiences
Positive feedback
Many users praise Flo for its intuitive design, helpful tracking, accurate cycle predictions, and useful educational content.
Negative feedback
Some users report difficulty cancelling, delayed or repeated charges after cancellation, broken refund links, and slow support responses.
Documentation checklist
What to collect before contacting support
- Order or transaction number (Google Play order ID or payment confirmation).
- Registered account email used with Flo.
- Date of the charge and device/platform used to subscribe.
Where to submit documentation
- For Google Play purchases: include the Google Play order number when contacting Flo support.
- For iOS purchases: request a refund through Apple, and keep a copy of the request.
Common mistakes
Wrong platform cancellation
Many users try to cancel inside the Flo app on iOS instead of cancelling via Apple’s Subscriptions settings, which does not stop App Store renewals.
Waiting too late or missing proof
Waiting until the last minute can cause missed deadlines for free trials and billing cutoffs; not keeping the order number can slow refund requests.
Comparative recap
Quick platform comparison
The table below summarizes cancellation and refund routes by platform for quick reference.
| Platform | How to cancel | Refund request route |
|---|---|---|
| Google Play (Android) | Google Play Store → Profile → Subscriptions → Flo → Cancel | Provide Google Play order number to Flo support (chat widget) |
| App Store (iOS) | iOS Settings → Your Name → Subscriptions → Flo → Cancel | Request refund via Apple |
| Web (app.flo.health) | Log in → Menu → Profile → Manage Subscription → Cancel | Contact Flo support via chat widget; if paid with PayPal, also cancel via PayPal |
After cancelling
Confirm cancellation
- Keep any confirmation emails or screenshots of the cancellation confirmation.
- Verify your subscription status in the app store or at app.flo.health.
Helpful links
- Flo website: https://flo.health/
- Flo web app: https://app.flo.health/
- Apple refunds/report problems: https://reportaproblem.apple.com/
- Google Play subscriptions help: Google Play - Cancel subscriptions
- PayPal automatic payments: https://www.paypal.com/
- UAE consumer protection info: UAE Government - Consumer Protection
Address
Corporate address
Flo Health, Inc., 108 W. 13th Street, Suite 100, Wilmington, DE 19801, United States.
Support contact
For account-specific help and refunds (platform-dependent), use the chat/support options on the official Flo site at flo.health or via the Flo app.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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