Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lifesum service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Lifesum: Easy Method
What is Lifesum
Overview
Lifesum is a health and wellness app that helps users track food, water and exercise and offers personalized meal plans, recipes and progress tracking.
The app is available on iOS, Android and the web and offers free and Premium subscription tiers for advanced features.
Main features
Key features include calorie and macronutrient tracking, meal plans, barcode scanning and AI-powered food recognition.
Premium adds guided diets, expanded recipes and extra planning tools for weight loss and healthy eating.
How to cancel Lifesum
Timing note
To avoid automatic renewal, cancel at least three days before the end of your subscription period.
Cancellation timing and steps are described in Lifesum's Help Center.
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad.
- Tap your Account (profile) icon, then Subscriptions.
- Select "Lifesum" and tap "Cancel Subscription".
- Note: Lifesum cannot cancel App Store subscriptions for you.
Cancel via Google Play Store (Android)
- Open the Google Play Store app.
- Tap your Account, then "Payments & subscriptions".
- Select the Lifesum subscription and tap "Cancel subscription".
Cancel via Lifesum website (web purchase)
- Go to lifesum.com and log in to your account.
- Navigate to Manage Subscription and click "Cancel subscription".
Official help
- Cancellation guide: Lifesum Help - Cancel subscription.
What happens when you cancel
Access after cancellation
When you cancel, your subscription typically remains active until the end of the paid period.
You retain access to Premium features until that expiry date unless a refund is issued that shortens access.
Automatic renewal and billing
Cancelling stops automatic renewal at the next billing date; it does not usually prorate or refund the current period automatically.
Refunds must be requested separately where eligible (see refund section).
Data and account
Your account and logged data remain available after cancellation unless you delete the account separately.
Personal data handling is governed by Lifesum's privacy policy and terms available on their site.
Will I get a refund?
General refund window
You need to request a refund within 14 days after purchase in many cases; Lifesum’s Terms & Conditions describe a 14‑day withdrawal right for unused services.
Refunds for unused subscriptions are processed within 30 days to the original payment method where applicable.
Platform-specific rules
- App Store purchases: contact Apple Support within 14 days; Apple handles refunds directly.
- Google Play, Lifesum website (credit card), PayPal, Paddle or Samsung purchases: contact Lifesum support or follow the platform-specific instructions within 14 days and provide receipt or purchase ID.
Important exceptions
- If you start using Lifesum Premium during the 14‑day withdrawal period, you forfeit the right to withdraw.
- Simply cancelling an auto‑renew does not automatically generate a refund - you must explicitly request one.
Official refund help
- Refund process and requirements: Lifesum Help - How can I receive a refund?
- Lifesum Terms & Conditions and refund timing: Lifesum Policy & Terms
Lifesum plans and pricing
Pricing overview
The following prices reflect ranges observed in the UAE App Store for Lifesum in early 2026.
Variations may occur due to promotions, taxes or platform fees.
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Lifesum Premium 1 Month | AED 36.99 - 37.99 | Monthly | Meal Plans, Diets & 1000+ recipes (Premium) |
| Lifesum Premium 3 Months | AED 79.99 - 94.99 | 3‑Month | Meal Plans, Diets & 1000+ recipes (Premium) |
| Lifesum Premium 1 Year | AED 164.99 - 192.99 | Annual | Healthy dieting & weight loss (Premium) |
Your consumer rights in United Arab Emirates
Local protection and applicability
UAE consumer protection laws apply to purchases made in the UAE and provide channels for complaints and dispute resolution.
Exact rights vary by purchase method and whether the merchant or platform processed the sale.
How Lifesum terms interact with UAE rights
Lifesum offers a 14‑day withdrawal period for unused services under its Terms & Conditions, but use of the service during that window can void withdrawal rights.
App Store and Google Play refund decisions are governed by Apple and Google respectively and Lifesum cannot override those decisions.
Where to get official local help
- For UAE consumer guidance, consult the UAE official government portal: UAE Consumer Protection.
- For platform disputes (Apple/Google), contact the platform’s support channels directly before escalating to local authorities.
Customer experiences
Positive feedback
Many users praise Lifesum’s AI-based food logging and image recognition for speeding up tracking and improving engagement.
Some find the free version sufficient for simple calorie tracking and appreciate the clean, ad-free interface.
Negative feedback
Common complaints include slow or unhelpful customer service and difficulties obtaining refunds from platform purchases.
Users also report occasional app glitches such as missing logged meals, barcode scan failures and issues after UI updates.
Takeaway
- Pros: effective logging tools and useful Premium features for many users.
- Cons: prepare for possible support delays and check platform-specific refund policies before purchase.
Documentation checklist
Essential items for cancellation or refund
- Purchase receipt or order confirmation email (showing date and amount).
- Transaction ID or App Store / Google Play purchase ID.
- The email address linked to your Lifesum account.
- Platform used to buy (App Store, Google Play, Lifesum website, PayPal, Paddle, Samsung).
Optional helpful items
- Screenshots of billing entries or subscription status in the app.
- Any correspondence with Lifesum or platform support about the issue.
Common mistakes
Attempting to cancel in the wrong place
A frequent error is trying to cancel an App Store or Google Play subscription from the Lifesum website.
If you purchased via a platform, you must cancel through that platform's subscription settings.
Assuming cancellation equals refund
Many users expect an automatic refund after cancelling, but cancellation only stops future renewals.
To receive a refund you must follow the refund request steps within the applicable 14‑day window.
Using Premium during the withdrawal period
Starting to use Premium features during the 14‑day withdrawal period may void your right to a refund.
Be aware of this before activating or testing Premium if you want the option to withdraw.
Comparative recap
Quick method comparison
| Method | Where to cancel | Who handles refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Apple App Store > Account > Subscriptions | Apple | Lifesum cannot cancel App Store subscriptions for you; contact Apple for refunds. |
| Google Play (Android) | Google Play Store > Account > Payments & subscriptions | Google / Lifesum (depending on purchase) | Cancel via Play Store; follow Google refund process or contact Lifesum if paid outside Play. |
| Web (lifesum.com) | Lifesum account > Manage Subscription | Lifesum | Log in at lifesum.com to cancel and request refunds through Lifesum support for site purchases. |
After cancelling
Next steps
Confirm cancellation by checking your platform subscription page or Lifesum account page for the expiry date.
If you expect a refund, submit the required documentation and follow the platform or Lifesum support instructions.
Helpful links
- Cancel subscription: Lifesum Help - Cancel subscription
- Refunds: Lifesum Help - Refunds
- Terms & privacy: Lifesum Policy & Terms
- UAE consumer guidance: UAE Consumer Protection
Address
Company address
Repslagargatan 17B, 118 46 Stockholm, Sweden.
Contact reminder
For billing or refund questions, use Lifesum support pages linked above or the platform (Apple/Google) that processed your purchase.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.