Cancellation Noom: Easy Method

What is Noom

Overview

Noom is a subscription-based health and wellness app focused on weight management using behavioral psychology, meal and activity tracking, and coaching.

The service delivers structured lessons, a virtual coach, and tracking tools to help users build healthier habits over time.

How it is delivered

Noom is available as a mobile app and via web accounts. Subscriptions can be purchased in-app (App Store or Google Play) or directly on Noom’s website.

Purchase channel determines how you must cancel: app-store purchases are cancelled through the store; web purchases are cancelled through Noom’s account portal.

How to cancel Noom

Cancel if you subscribed through App Store (iOS)

• Open the App Store on your iPhone or iPad.
• Tap your profile icon, go to Subscriptions, find Noom, and select Cancel Subscription.
• Do not assume deleting or uninstalling the app cancels the subscription; confirm cancellation in the App Store.

Cancel if you subscribed through Google Play (Android)

• Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
• Select Noom and tap Cancel subscription, then follow prompts to confirm.
• Uninstalling the app will not stop recurring charges; cancel in Google Play to avoid renewal.

Cancel if you subscribed via Noom website (web)

• Log into your Noom account at Noom’s website and open the Subscription Portal.
• Follow the “Cancel Subscription” prompts to complete cancellation.
• Save confirmation information (screenshots or emails) showing the cancellation date and details.

What happens when you cancel

Access after cancellation

When you cancel a Noom subscription, you retain access to the service until the end of the current billing cycle.

Features, coaching, and content remain available until that date; the subscription does not end immediately unless otherwise specified.

Renewal and future charges

Cancellation prevents future automatic renewals if performed before the next billing date.

If you miss canceling before renewal, the renewal charge is generally non-refundable (see refund rules below).

Data and account

Your account data (profile, history, and progress) typically remains associated with your Noom account unless you request account deletion.

Contact Noom support via official channels if you need account deletion or data export instructions.

Will I get a refund?

Standard refund window

Noom generally offers refunds if requested within 14 days of your first charge for the Noom Weight program.

To request a refund, contact Noom support and provide transaction details and the date of the initial charge.

Exceptions and renewals

• Renewal charges are explicitly non-refundable; cancel before renewal to avoid being charged again.
• Noom Med: refunds are available within 14 days unless a prescription has already been written, in which case refunds are not eligible.

How to request a refund

• For web purchases, contact Noom support via the help center and include order ID and date.
• For in‑app purchases, follow the app store’s refund procedures after contacting Noom support if needed.
• Keep receipts and screenshots to support your request.

Noom plans and pricing

Overview of listed UAE pricing

Below are Noom price points shown for UAE in-app purchase tiers. Period lengths (monthly, multi-month, annual) are not specified in the App Store listing.

Prices and periods may vary by plan selection inside the app; confirm details when selecting a plan.

Your consumer rights in United Arab Emirates

Cooling-off (withdrawal) period

Under UAE consumer protection frameworks, online purchases of digital services typically include a cooling-off period commonly set at 14 days.

During that period consumers may be entitled to withdraw and request a refund, subject to any valid exclusions disclosed at purchase.

Transparency and merchant obligations

Sellers must clearly disclose cancellation and refund terms at the point of sale for digital subscriptions.

If terms were not properly disclosed, consumers in the UAE can raise the issue with local consumer protection authorities.

Practical advice for UAE users

• Monitor billing dates and cancel before renewal to avoid non-refundable charges.
• Keep purchase records and screenshots of terms shown at the time of signup.

Customer experiences

Positive highlights

Many users praise Noom’s user-friendly interface, meal tracking, educational modules, and habit-focused coaching elements.

Users often report motivation and accountability as helpful factors in progress.

Common criticisms

Some users find lessons repetitive or impersonal over time.

Community reports include frustrations about cancellation difficulty, unexpected charges after cancellation attempts, and variable customer support experiences.

Balance and expectations

Noom works well for users who engage with the lessons and tracking consistently.

To avoid disputes, follow platform-specific cancellation steps and document the process carefully.

Documentation checklist

Essential items to save

• Order confirmation email or in-app purchase receipt (transaction ID).
• Screenshots of subscription details, billing date, and cancellation confirmation.
• Any correspondence with Noom support (emails, chat transcripts).

Optional but helpful items

• Bank or card statement showing charges and renewal date.
• App store subscription page screenshot if purchase was via iOS/Android.

Common mistakes

Uninstalling the app instead of cancelling

Example: Users often delete the Noom app thinking this stops billing; it does not. The subscription remains active until cancelled in the store or web portal.

Always confirm cancellation in the purchase channel (App Store, Google Play, or Noom account portal).

Canceling via the wrong channel

Example: Trying to cancel in the Noom app when the subscription was purchased through the App Store will not stop charges.

Identify where the subscription was purchased and cancel there to avoid continued billing.

Missing renewal dates

Example: Waiting until after a renewal charge to request a refund often results in ineligibility; renewals are typically non-refundable.

Set a calendar reminder a few days before renewal to cancel if you do not want another period.

Comparative recap

Quick comparison by subscription channel

After cancelling

Verify cancellation and monitor billing

Save cancellation confirmation and check your bank or card statement to ensure no further charges occur after the billing period ends.

If you see unexpected charges after cancellation, contact Noom support and your payment provider promptly.

Helpful official links

• How to cancel your Noom subscription or trial (Noom Support)
• Noom refund policy (Noom Support)
• Noom Terms and Conditions

Address

Company address

Noom, Inc.

229 W. 28th Street, 9th Floor, New York, NY 10001

Contact and support

Use the Noom Help Center pages above for subscription, refund, and account support.

If you need assistance specific to UAE consumer rights, retain documentation and consider contacting local consumer protection authorities for guidance.