Cancel PERSONA online
Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Persona service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Persona: Easy Method
What is Persona
Overview
Persona is a personalized vitamin and supplement service that creates custom daily packs based on an online health assessment. The service ships tailored supplements regularly to subscribers in the UAE and other markets.
Key purpose
Persona aims to simplify supplement routines by combining multiple targeted nutrients into single daily packets. Subscriptions are managed online or via the app and include periodic shipments and account-based billing.
How to cancel Persona
Preferred method - Online account
- Log into your Persona account at https://persona.ae/.
- Open the subscription area or the "delay/cancel subscription" tab in your account dashboard.
- Follow the on-screen prompts to delay or cancel the upcoming shipment and confirm cancellation.
Alternative methods - Phone or email
- Contact Persona Support by phone or by email through the contact options in your account if you cannot access the cancellation tab.
- Provide your account details and request confirmation of cancellation. Ask for a cancellation reference or confirmation email.
What happens when you cancel
Subscription and shipments
Cancellation stops future scheduled shipments and recurring billing after the current billing period ends. It does not usually recall items already dispatched.
Account and data
Your Persona account remains active so you can review past orders and re-subscribe if needed. Personal profile and order history are kept according to Persona’s privacy terms.
Will I get a refund?
General refund practice
In most cases cancellation prevents future charges but does not automatically generate refunds for completed shipments. Refunds for delivered or partially used orders are typically limited.
Exceptions and how to request
- Defective products, incorrect shipments, or billing errors are common exceptions where refunds or replacements may be offered.
- If you believe you qualify, contact Persona support through your account or the official site and provide order details and evidence where available.
Persona plans and pricing
Overview of available in-app purchase pricing (UAE)
Below are the App Store in-app purchase prices listed for Persona in the United Arab Emirates. Periods are noted where specified; some entries are one-time or unspecified.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | AED 37.99 | Monthly | Standard monthly access via in-app purchase. |
| Persona VIP | AED 59.99 | One-time or unspecified | VIP tier access with expanded features. |
| Persona Pro | AED 5.00 | Unspecified | Pro features or enhancements. |
| Persona Pro - Beauty Camera (higher tier) | AED 137.99 | Unspecified | Comprehensive Pro Beauty Camera features. |
| Persona Pro - Beauty Camera (lower tier) | AED 29.99 | Unspecified | Alternate lower-priced Pro Beauty Camera tier. |
| VIP Extra Tier | AED 119.99 | Unspecified | Mid-range VIP tier. |
| VIP Highest Tier | AED 229.99 | Unspecified | Highest-level VIP tier with premium features. |
Your consumer rights in United Arab Emirates
Basic UAE consumer protections
Consumers in the UAE are protected by federal and emirate-level consumer protection rules that cover unfair practices, defective goods, and misleading information.
How to escalate issues
- First contact the seller (Persona) through official support channels to resolve billing or product problems.
- If unresolved, you can contact local consumer protection authorities or file a complaint via the UAE government consumer pages: UAE Consumer Protection.
Customer experiences
Positive feedback
Many customers praise Persona for personalized formulations and convenient single‑serve daily packs. Users commonly cite improved routines and clear packaging as benefits.
Common complaints
Some customers report issues with billing transparency, difficulty cancelling via app stores, or receiving shipments they no longer want after a late cancellation.
Documentation checklist
What to have ready before you cancel
- Account email or username used with Persona.
- Order number(s) for recent shipments you wish to reference.
- Payment method details if disputing a charge (last four digits).
- Copies of any confirmation or support correspondence.
What to request after cancelling
- Written cancellation confirmation (email or reference number).
- Clarification on final billed amount and next shipment status.
- Instructions for returning unopened items if applicable.
Common mistakes
Assuming cancellation is instant
Many customers expect immediate stops to shipments after requesting cancellation. In practice, cancellations often apply to future billing cycles, not items already dispatched.
Not checking purchase source
Subscriptions bought through Apple App Store or Google Play must be cancelled through those stores, not only via the Persona website. Failing to cancel at the purchase source can result in continued billing.
Comparative recap
Quick comparison table
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| Persona account (online) | High | Low to medium | Fastest way to stop future shipments; request confirmation email. |
| Persona support (phone/email) | Medium | Medium | Useful if you need help or have billing disputes; ask for reference number. |
| Apple App Store / Google Play | High (store interface) | Low to medium | Cancel in-store if subscription was purchased through an app store to stop recurring charges. |
Which to use when
Use the Persona account dashboard for routine cancellations. Use store controls for in-app purchases. Contact support for billing disputes or if you need additional help.
After cancelling
What to monitor
- Check for cancellation confirmation email or account status change.
- Monitor your payment method for any unexpected charges after cancellation.
Helpful official links
- Persona official site: https://persona.ae/
- Apple support - manage subscriptions: Apple subscription help
- Google Play - cancel subscriptions: Google Play subscription help
- UAE consumer guidance: UAE Consumer Protection
Address
Legal department
Persona Legal Department
35131 SE Douglas St. Suite 105 Snoqualmie, WA 98065
Support and correspondence
For official account actions and support, use the contact options in your Persona account on persona.ae.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.