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Cancel SYMPROVE online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Symprove service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Symprove: Easy Method
What is Symprove
Product overview
Symprove is a water‑based probiotic supplement formulated to support gut health by promoting beneficial bacteria. It is sold in several flavours and is commonly distributed as a regular subscription to ensure ongoing deliveries.
Subscription model
Symprove is usually purchased as a rolling subscription, loyalty 52‑week plans, or one‑time orders via the official website. Subscriptions are managed directly through Symprove's website or customer care for most customers.
How to cancel Symprove
Online account (preferred)
- Log in to your Symprove account at https://www.symprove.com/.
- Go to your subscriptions or account dashboard and select the active subscription.
- Follow the on‑screen option to cancel the rolling subscription or end the renewal.
Other accepted methods
- Contact Customer Care by phone: 01252 413600 (UK number) or by email: support@symprove.com.
- For postal cancellation or written requests, you can send notice to the company postal address (see Address section).
- If you subscribed via a mobile app (App Store or Google Play), Apple or Google may require you to cancel through their platform; Symprove’s policies do not detail app‑store cancellations directly.
What happens when you cancel
Access and upcoming deliveries
When you cancel, future scheduled deliveries are stopped after the cancellation takes effect. Any delivery already dispatched or within the confirmed delivery window may still be charged and delivered.
Renewal and billing
Automatic renewals cease for rolling subscriptions once cancellation is processed. Loyalty or fixed‑term subscriptions usually continue until the end of their committed period unless otherwise specified.
Account and data
Your account remains active unless you request deletion. Personal data will be retained according to Symprove’s privacy policy and legal obligations; request account removal through Customer Care if needed.
Will I get a refund?
14‑day right to change your mind
Symprove honours a 14‑day cooling‑off period for online purchases. You can request a full refund if you notify Symprove within 14 days of delivery for one‑time orders or the first scheduled delivery for subscriptions.
Returns, conditions and exceptions
- Refunds are for unused products in their original, unopened condition; opened or used products may reduce or void the refund.
- Standard delivery cost is refundable when returning within the 14‑day window and the item is unused.
- Returns are not free by default; customers are responsible for return postage unless Symprove advises otherwise.
Symprove plans and pricing
Current plans and prices (AED)
| Plan / Pack | Price | Period | Features |
|---|---|---|---|
| Symprove Original / Strawberry & Raspberry / Plain single 500 ml | AED 124.50 | Per bottle | Live and active bacteria probiotic, 500 ml |
| Symprove Mango & Passionfruit single 500 ml | AED 120.75 | Per bottle | Live and active bacteria probiotic, 500 ml |
| Symprove Vegan 4‑Week Pack (4 × 500 ml) via Ubuy (imported) | AED 631.00 | 4‑week pack | Strawberry & Raspberry flavour, imported |
| Symprove Original 2 L (4 × 500 ml) via Whizz.ae | AED 1,161.00 | 4‑week pack | Original flavour, live bacteria |
| Symprove Mango & Passionfruit 2 L via Whizz.ae | AED 744.00 | 2 L pack | Mango & Passionfruit flavour |
| Symprove 4‑Pack - Health Emporium (international shipping) | AED 355.22 | Pack of 4 | Includes Plain, Mango & Passionfruit, Strawberry, Pineapple |
Notes on pricing
Prices vary by flavour, pack size and retailer. Some listed packs include international shipping and may incur additional customs or import fees when shipped to the UAE.
Your consumer rights in United Arab Emirates
Cooling‑off and returns
UAE consumer protection principles support a right to return faulty or misdescribed goods and to seek remedies for unfair trading practices. Many online sellers, including Symprove, offer a 14‑day change‑of‑mind refund aligned with common e‑commerce practices.
Where to get official help
For official guidance or to escalate a dispute, contact the UAE Ministry of Economy’s consumer protection services at their website: https://www.moe.gov.ae/.
Customer experiences
Positive feedback
- Many customers report improvements in digestion, reduced bloating, and better energy and sleep.
- Delivery reliability and helpful customer service are frequently praised by satisfied users.
Common complaints
- Some customers report occasional delivery delays or poor courier performance from third‑party couriers.
- A minority note limited benefit or dislike of taste; a few users find subscriptions relatively expensive.
- Some discuss difficulties canceling when subscriptions were started via indirect channels, like third‑party apps or retailers.
Documentation checklist
Before you contact Customer Care
- Order number or subscription reference from your account or order confirmation email.
- Account email address and full name used for the purchase.
- Date of delivery or first scheduled delivery for subscriptions.
If you need to return a product
- Photos showing product condition and original packaging (keep items unopened if you plan to claim a full refund).
- Proof of postage or tracking number when returning items by post.
- Keep copies of all email correspondence with Symprove or courier receipts.
Common mistakes
Missing account details
Failing to provide the order number or using a different email address slows down processing. Always check you are logged into the correct Symprove account before requesting cancellation.
Assuming app‑store cancellation
Many users assume Symprove manages app‑store subscriptions, but Symprove’s published policies do not detail App Store or Google Play cancellations. If you subscribed through Apple or Google, cancel within that platform as well to ensure billing stops.
Comparative recap
Quick comparison of cancellation methods
| Method | How to do it | Ease | Refund eligibility | Notes |
|---|---|---|---|---|
| Online account | Log in at Symprove website → Subscriptions → Cancel | High | Possible within 14 days for unused items | Fastest and preferred by Symprove |
| Customer Care (phone/email) | Call 01252 413600 or email support@symprove.com | Medium | Possible within 14 days; subject to inspection | Useful if you cannot access account |
| App Store / Google Play | Cancel via Apple or Google subscription management | Medium | Depends on platform rules; Symprove does not detail this | Necessary if subscription was purchased through an app |
Recommendations
Cancel via your online account for speed and clear confirmation. If you used an app, cancel both the app platform subscription and contact Symprove to confirm.
After cancelling
Follow‑up actions
- Keep confirmation emails or cancellation reference numbers until billing stops and any refunds are processed.
- If returning goods, send tracked postage and retain proof of shipment until Symprove confirms receipt and refund.
Helpful links
- Symprove official site: https://www.symprove.com/
- Customer Care email: support@symprove.com
- UAE Ministry of Economy (consumer protection): https://www.moe.gov.ae/
Address
Symprove postal address
Sandy Farm, The Sands, Farnham, Surrey GU10 1PX, United Kingdom. Use this address for any postal cancellations or formal written notices.
Customer Care contact
Phone: 01252 413600 (UK). Email: support@symprove.com. Include your order number and account email in all communications.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.