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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Vegamour service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Vegamour: Easy Method
What is Vegamour
Overview
Vegamour is a plant‑based hair wellness brand that sells serums, shampoos, conditioners, tools, and related products both one‑time and via subscriptions. The company operates from the United States and offers an online Account Portal for subscription management.
How it sells to UAE customers
Vegamour products are available to UAE customers through Vegamour's site and third‑party UAE retailers and importers. Vegamour's public policies use U.S./Canada terms and may not explicitly reference UAE‑specific return mechanisms.
How to cancel Vegamour
Primary (fastest) method - Account Portal
- Log into your Vegamour Account Portal at vegamour.com/pages/subscriptions.
- Go to My Subscriptions → Manage Subscription → Cancel Subscription.
- Cancellation will be confirmed in the portal; keep a screenshot or confirmation e‑mail for your records.
Alternative methods
- If portal cancellation fails or is too late, submit a cancellation request via Vegamour's contact form or call customer support during business hours. See Vegamour's terms for contact options: vegamour.com/pages/april-2023-terms-conditions.
- App Store / Google Play subscriptions cannot be cancelled on Vegamour's site; cancel directly through Apple or Google account subscription settings.
What happens when you cancel
Timing and orders
Cancellations normally take effect at the end of your current billing period. Any order already processed before cancellation may still ship.
Account and data
Your account remains accessible for order history and support after cancellation. Vegamour retains transactional records per its policies; save confirmation messages and receipts if you need proof of cancellation.
Will I get a refund?
Standard refund policy
Vegamour web returns: full refunds (minus non‑refundable shipping) are typically issued if a return is initiated within 30 days of purchase.
Exceptions and longer windows
- After 30 days, Vegamour generally offers store credit or exchanges up to 90 days rather than a full refund.
- Returns incur a handling fee (USD 6.95) and products must be in new or gently used condition to qualify.
- App Store / Google Play purchases follow Apple/Google refund policies and must be requested through those platforms.
Note: Vegamour's public policies do not explicitly state a UAE‑specific 14‑day statutory right; UAE consumers may still have protections under local law (see section on rights).
Vegamour plans and pricing
Retail one‑time prices (UAE sources)
The table below lists published one‑time retail prices found at UAE retailers and importers. These reflect per‑item, non‑subscription retail pricing.
Note about subscriptions
Vegamour appears to list products primarily as one‑time purchases in UAE channels; monthly or recurring plan prices are not shown in this table.
| Plan / Product | Price (AED) | Period | Features |
|---|---|---|---|
| Uplift Volumizing Shampoo | AED 160.00 | One-time | Volumizing shampoo |
| Uplift Volumizing Conditioner | AED 160.00 | One-time | Volumizing conditioner |
| GRO Revitalizing Shampoo for Thinning Hair | AED 215.00 | One-time | Shampoo for thinning hair |
| Gro+ Advanced Hair Serum for Severe Signs of Thinning Hair | AED 350.00 | One-time | Advanced serum for severe thinning |
| GRO Hair Serum | AED 285.00 | One-time | Hair growth serum |
| GRO Volumizing Lash Serum | AED 305.00 | One-time | Lash volumizing serum |
| HYDR‑18 Deep Moisture Repair Mask | AED 235.00 | One-time | Deep moisture repair mask |
| Jumbo GRO Hair Serum | AED 735.00 | One-time | Large-size hair serum |
| Jumbo GRO+ Advanced Hair Serum | AED 880.00 | One-time | Large-size advanced serum |
| GRO Scalp Massager | AED 110.00 | One-time | Scalp massager tool |
| Uplift Volumizing Styling Foam | AED 145.00 | One-time | Styling foam |
| GRO Dry Shampoo for Thinning Hair | AED 160.00 | One-time | Dry shampoo for thinning hair |
| Hydr‑18 Leave In Conditioner | AED 155.00 | One-time | Leave-in conditioner |
| HYDR‑18 Weightless Repair Oil | AED 215.00 | One-time | Weightless hair repair oil |
| HYDR‑18 Hydrate and Repair Shampoo | AED 170.00 | One-time | Hydrating shampoo |
| HYDR‑18 Hydrate and Repair Conditioner | AED 170.00 | One-time | Hydrating conditioner |
| HYDR‑18 Deep Moisture Repair Mask (Seboor) | AED 231.00 | One-time | Deep moisture repair mask |
| GRO Revitalizing Shampoo for Thinning Hair (single size) | AED 350.00 | One-time | Larger-size shampoo |
| GRO Revitalizing Conditioner for Thinning Hair (single size) | AED 350.00 | One-time | Larger-size conditioner |
| GRO Anywhere Travel Kit for Thinning Hair | AED 200.00 | One-time | Travel kit |
| GRO Hair Serum 3‑Pack | AED 891.00 | One-time | Three-month supply bundle |
| Vegamour GRO Hair Serum (Carrefour UAE) | AED 371.00 | One-time | Hair serum sold by Carrefour UAE |
| GRO+ Advanced Hair Serum (Ubuy import) | AED 371.00 | One-time | Advanced serum via Ubuy (imported) |
| Vegamour GRO Volumizing Lash Serum (Medaid) | AED 533.99 | One-time | Volumizing lash serum |
| VEGAMOUR HYDR‑18 Weightless Repair Oil (Gomyz) | AED 255.00 | One-time | Weightless hair repair oil |
Your consumer rights in United Arab Emirates
Legal framework
UAE Federal Law No. 15 of 2020 on Consumer Protection grants consumers rights to goods of acceptable quality and full disclosure.
How this applies to Vegamour purchases
- Vegamour's public terms apply U.S./Canada rules and do not explicitly provide a UAE 14‑day cancellation mechanism.
- If a supplier is deemed to operate within UAE jurisdiction or sells through a UAE‑registered entity, consumers may invoke local statutory protections.
- For details on the law, see the UAE Ministry of Economy: moec.gov.ae.
Customer experiences
Positive reports
Some customers report visible hair growth after consistent use of Vegamour serums for several months, noting improvements on the scalp and brows.
Negative reports
- Many reviewers report difficulties cancelling subscriptions and being charged after attempting to cancel.
- International customers sometimes report having to pay return shipping to the U.S. and slow or unresponsive customer service.
- There are also reports of products not meeting expectations and negative reactions like increased shedding for some users.
Documentation checklist
Before you request cancellation
- Account login e‑mail and password (or screenshot of subscription page).
- Order number, date of purchase, and product name(s).
- Payment method used and proof of payment (receipt or bank/credit card statement).
After you request cancellation
- Save cancellation confirmation e‑mail or portal screenshot.
- Keep records of support ticket numbers, chat logs, and phone call dates/times.
- Retain tracking numbers for any return shipments and photos of returned items.
Common mistakes
Assuming immediate stop of charges
Many customers expect charges to stop immediately upon requesting cancellation. Vegamour typically ends subscriptions at the close of the current billing period, so a final charge or shipment may still occur.
Trying to cancel App Store/Google Play subscriptions via Vegamour
App Store and Google Play subscriptions must be cancelled through Apple or Google. Requesting cancellation on Vegamour's site for those purchases will not stop platform renewals.
Comparative recap
Quick comparison of cancellation paths
| Method | Can cancel via Vegamour? | Refund possible? | Key notes |
|---|---|---|---|
| Account Portal (vegamour.com) | Yes - preferred, self‑service | Depends - refund available within 30 days (minus shipping) | Fastest; cancellation effective end of billing period; keep confirmation |
| Contact form / Phone | Yes - can request cancellation | Depends - follow standard return policy | Use if portal fails; record ticket/call details |
| Apple App Store / Google Play | No - must cancel via platform | Refunds handled by Apple/Google | Vegamour cannot directly cancel platform subscriptions |
Takeaway
Use the Account Portal for the fastest, most reliable cancellation experience. For platform purchases, use Apple/Google account settings.
After cancelling
Track confirmations and shipments
- Keep cancellation confirmation and monitor your card or account for final charges or refunds.
- If an order ships after cancellation, use the tracking number to manage any return.
Helpful official links
- Vegamour Subscriptions: vegamour.com/pages/subscriptions
- Vegamour Returns & Exchanges: vegamour.com/pages/returns-exchanges
- Vegamour Terms & Contact info: vegamour.com/pages/april-2023-terms-conditions
- UAE Consumer Protection Law (reference): moec.gov.ae
Address
Corporate address
VEGAMOUR INC. 1024 Santee St., Floor 6 Los Angeles, California 90015 United States
Notes about returns from UAE
If Vegamour requires a return to the U.S., international customers should confirm return shipping costs and customs requirements before sending items back.