Cancel ADITYA BIRLA SUN LIFE INSURANCE (ABSLI) online
Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aditya Birla Sun Life Insurance (Absli) service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Aditya Birla Sun Life Insurance (Absli): Step-by-Step
What is Aditya Birla Sun Life Insurance (ABSLI)
Overview
Aditya Birla Sun Life Insurance (ABSLI) is a life-insurance provider offering term plans, endowment plans, unit-linked insurance products (ULIPs) and health-related covers through the Aditya Birla group partnership.
Presence and services
ABSLI issues life and health policies and supports policy servicing through branches, customer portals, email and telephone channels. For official information visit the ABSLI website.
How to cancel Aditya Birla Sun Life Insurance (ABSLI)
Primary cancellation channels
- Submit a written surrender/cancellation form to the nearest ABSLI branch.
- Use the insurer’s customer service channels: email or the customer portal available on the official site.
- Call customer support if a telephone number is provided on your policy documents or the official website.
Step-by-step cancellation steps
- Locate your original policy document and customer ID or policy number.
- Download or request the official surrender/cancellation form from ABSLI or obtain it at a branch.
- Complete the form and attach required documents (original policy, ID, bank details); sign as required.
- Submit the form and documents in person at a branch or via the insurer’s customer portal / email as instructed by ABSLI.
- Request an acknowledgement or reference number and confirm the expected processing time and refund procedure.
What happens when you cancel
Policy access and status
Once ABSLI receives a valid surrender/cancellation request, the policy will be processed for cancellation or surrender; access to policy benefits ceases after completion of the cancellation.
Renewal, lapse and records
Cancelled or surrendered policies will not renew. Keep copies of the cancellation acknowledgement and final communication for your records and possible future disputes.
Will I get a refund?
Free-look and refund basics
Under ABSLI general terms, life insurance policies typically have a free-look period of 15 days, or 30 days if issued via distance marketing.
Within the free-look period you are generally entitled to a full premium refund minus any proportional risk premium, medical examination costs and applicable charges.
Health insurance and tiered refunds
- Health insurance free-look: 15 days for offline purchases, 30 days for online purchases.
- Health refund tiers (example framework used by ABSLI-related documentation): within 1 month - 75%; within 3 months - 50%; within 6 months - 25%; after 6 months - no refund.
- Exact amounts and deductions vary by product; confirm specific refund calculation with ABSLI at the time of surrender.
Aditya Birla Sun Life Insurance (ABSLI) plans and pricing
Pricing availability
No verified AED-denominated pricing for ABSLI plans in the United Arab Emirates was found in official public sources.
For accurate, location-specific pricing please contact ABSLI directly via their official channels.
How to get a quote
Use the official ABSLI website or contact customer service to request a quote and product details for the UAE market.
| Plan | Pricing (UAE) | How to obtain pricing |
|---|---|---|
| Term life / Endowment / ULIP / Health | Contact for pricing | Visit ABSLI official site |
Your consumer rights in United Arab Emirates
Free-look and refund entitlements
- Life insurance: standard free-look 15 days; 30 days if issued by distance marketing.
- Health insurance: 15 days offline; 30 days online. Refund tiers may apply as described by the insurer.
Complaint and escalation options
Start with ABSLI’s grievance redressal (email, branch, or customer portal) for any cancellation, refund or mis-selling issues.
If unresolved, you may escalate to local UAE regulatory channels or consumer protection authorities appropriate to your jurisdiction and consider reporting suspected fraud to law-enforcement agencies.
Customer experiences
Summary of negative experiences
Public reports include complaints about poor customer service, delayed refunds, slow responses to emails, and alleged mis-selling that led to unexpected surrender outcomes.
What to watch for
- Delays in policy issuance or acknowledgement after payment.
- Refund processing taking longer than expected.
- Discrepancies between what you were told when buying the policy and the written terms.
Documentation checklist
Essential documents to submit
- Original policy document and a clear copy of the policy schedule.
- Completed surrender / cancellation form signed by the policyholder.
- Valid identification (passport / Emirates ID copy) as required.
- Bank account details (for refund / surrender proceeds) with a cancelled cheque or bank statement if requested.
Optional supporting documents
- Medical reports or claim-related paperwork if applicable to adjustments.
- Any written communications (emails, acknowledgements) with ABSLI about the cancellation.
Common mistakes
Assuming app-store cancellation works
Many customers expect they can cancel ABSLI policies via App Store or Google Play. There is no evidence of a direct cancellation mechanism through those stores for ABSLI policies.
Missing free-look limits or paperwork
Failing to act within the free-look window or not submitting the required signed form and originals can delay or forfeit refunds.
Also avoid relying solely on verbal promises; always get written confirmations and keep copies of submissions.
Comparative recap
Quick feature comparison
| Feature | Life Insurance | Health Insurance |
|---|---|---|
| Primary cancellation channels | Branch, email, customer portal, written form | Branch, email, customer portal, written form |
| Free-look period | 15 days (30 days via distance marketing) | 15 days offline, 30 days online |
| Refund entitlement | Full premium refund minus proportional risk premium and medical costs during free-look | Tiered refunds (75% / 50% / 25% / none) depending on time since purchase |
| Typical issues reported | Delayed refunds, mis-selling, slow responses | Delayed refunds, policy administration delays |
After cancelling
Immediate actions
- Obtain written acknowledgement of cancellation and keep all correspondence.
- Monitor the bank account used for premium payments for refund credits.
Further steps and resources
If you encounter delays or disputes, follow ABSLI’s grievance process and retain evidence of your submissions.
For official contact and product information use the ABSLI site: Aditya Birla Sun Life Insurance official website.
Address
Registered office
One Indiabulls Centre, Tower 1, 16th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400013.
How to visit or contact
Use the official ABSLI website to find local branches, customer service email addresses and phone numbers before visiting a branch.
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FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.